11812 NW Plaza Circle, Kansas City, 64153, United States of America
#20 of 114 hotels in Kansas City
Guests' ChoiceBased on 144 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.2
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 27, 2023
Diane
United States of AmericaDoor to bathroom didn’t close properly and the ironing board was not working correctly
Great breakfast…great variety and tasty
Stayed in December 2023
Reviewed: November 20, 2023
Danyelle
United States of AmericaN/a
Clean
Stayed in November 2023
Reviewed: September 19, 2023
Nichelle
United States of AmericaLocation, room was immaculate, comfortable and I just really enjoyed it.
Stayed in September 2023
Reviewed: September 10, 2023
Lisa
United States of AmericaWe were unexpectantly stranded at the airport and made a last minute reservation. They came and picked us up in a shuttle. The room was very nice and comfortable and the bathroom and large shower were a nice end to a long day of travel.
Stayed in August 2023
Reviewed: July 21, 2023
Carol
United States of Americasalt and pepper packets in the shakers were hard to get out
Spotless, so many amenities!
Stayed in July 2023
Reviewed: July 12, 2023
Bryan
United States of AmericaFront desk reception was very polite and friendly when I checked in.
Stayed in June 2023
Reviewed: June 18, 2023
Steven
United States of Americait wasn’t hotels fault for people throwing empty creamer cartons in the elevator also did not tell us they charged 30.00 extra on credit card till I called them and then did not charge what booking.com said it would be
clean room excellent pillow top bed
Stayed in June 2023
Reviewed: June 8, 2023
Chelsea
United States of AmericaWe had to pay 20 euros to get to the airport 5 minutes away because our flight was so early and their shuttle does not run until 5am. Otherwise, everything was perfect!
Very friendly staff, great spacious room, wonderful bathroom and bath products, very quiet
Stayed in April 2023
Reviewed: January 2, 2023
Jessica
United States of AmericaStaff overnight was rude and not helpful. Horrible customer service.
Close to mci
Stayed in January 2023
Reviewed: October 14, 2022
Ellen
United States of Americanothing
everything
Stayed in October 2022
Reviewed: October 12, 2022
Erica
United States of Americadidn’t have a bar
the cleanliness
Stayed in October 2022
Reviewed: October 11, 2022
Valerie
United States of AmericaEverything was perfect right down to the staff, definitely be coming back to stay there again.
Stayed in July 2022
Reviewed: September 11, 2022
Joseph
United States of AmericaStaff was fantastic. We were traveling with our 15 month old daughter and asked for a pack and play for her and they accommodated while also setting it up in the room before we got there. Whole room was very clean as well.
Stayed in September 2022
Reviewed: August 23, 2022
Abby
United States of Americavery nice and offer just about everything!
Stayed in August 2022
Reviewed: August 20, 2022
Nader
United States of AmericaNeeded a hotel room for one night at the Kansas City airport to catch a very early morning flight the next day. This hotel was perfect. The price was very good, and it is right next to the car rental return. The room was nice and clean. The staff were extremely friendly and accommodating. I asked for a quiet room, and I got one. All in all very much worth the price for an overnight stay
Stayed in August 2022
Reviewed: August 15, 2022
Denecia
United States of AmericaBreakfast was bland but adequate if you just need something
Stayed in August 2022
Reviewed: July 14, 2022
Lorraine
United States of AmericaStaff at reception was a pleasant person but not very knowledgeable. I think she could have been dressed more professionally. If you are going to offer breakfast and I can’t eat it because of an early flight then it is a useless benefit. We had to leave at 4 am and you could have provided a bag breakfast or offered some cold items. I am sure you know there are early morning flights and feel we paid for something we didn’t get. Free breakfast is not truly “free.”
Very attractive spotlessly clean room. Comfortable bed. Quiet. Well-equipped. Bathroom was lovely.
Stayed in July 2022
Reviewed: June 29, 2022
Cliff
United States of AmericaNothing
All good.
Stayed in June 2022
Reviewed: May 23, 2022
Chris
United States of AmericaThe site felt new. I can appreciate the fact of solid maintenence.
Stayed in May 2022
Reviewed: May 22, 2022
Rebecca
United States of AmericaNo complaints!
Excellent! The staff (one lady) was exceptional! I have never seen someone work so hard to make sure all of use enjoyed our breakfast, and very accommodating to everyone! Nice location, and comfortable!
Stayed in April 2022
Reviewed: April 18, 2022
Amanda
United States of Americawas told they raised the pet fee to $150 but honored the fee i pd. on my last visit about a month ago. because of this i will no longer stay here n will look for a hotel with smaller fee.
pet friendly, location, amenities in room, breakfast & price
Stayed in April 2022
Reviewed: April 16, 2022
Matt
United States of AmericaOur room was pretty noisy. I’m not sure if that’s how all the rooms are, but I would say that’s our only complaint.
Great location. The staff was AMAZING!!
Stayed in April 2022
Reviewed: April 15, 2022
Lania
United States of Americafriendly hotel staff. Free breakfast. clean rooms with small kitchenette including refrigerator, microwave, dishwasher, stove top.
Stayed in April 2022
Reviewed: April 2, 2022
Brad
United States of AmericaClean, well built, quality hotel
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content