I just wish there was complimentary water bottles

the service, the people, the amenities

Stayed in May 2024

Was a very nice hotel. Very clean and came with extra accommodations such as fridge, dishes, and coffee maker which was nice. There’s restaurants within walking distance and the bar in the hotel is nice. Not exactly walking distance to broadway, but I guess you could if you wanted a 30 minute walk. We took Lyft to and from and the hotel offered $5 coupon for booking there so that was helpful. Would definitely stay there again.

Stayed in April 2024

The valet parking seems intentionally overpriced. This hotel isn’t in the heart of downtown Nashville and it’s not close to any tourist main attractions. It’s not located in the best neighborhood so walking around the hotel isn’t a good idea.

Very nice facility. I’m a Marriott rewards member and this was my first time staying at a Towneplace Suites. It won’t be the last.

Stayed in May 2024

the location was great for me. i able to walk to the concert venue (marathon music works) as well as Watkins park and the pump track. the room was also very comfy and clean with a lovely view of the city skyline.

Stayed in May 2024

Short serving hours. Not enough selection from the bar menu to eat. Considering the hotel is far from food places or restaurants.

Needs improvement. Needs o have more food selection, add bacon or other type of meat and cereals.

Stayed in April 2024

There was only one elevator working

It was nice also the room was nice

Stayed in March 2024

Bed wasnt great, poor parking have to pay for valet or park out with the tweekers. Have to walk up capital hill to get to strip.

Nice room

Stayed in April 2024

Breakfast was good.

Stayed in March 2024

Having to pay so much for parking!

Need to change menu more often.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Not sure how the person that tried sleeping in the lobby got there past the valets, but staff had it under control. $40.00 dollars for one night of valet parking was steep and then be provided a link to tip the valets, where only a minimum of $5.00 tip could be provided and the app charges a$1.65 on top of the tip. WTF? Bartender must have been having a less than good day. Gonna have to work on the customer interaction there a little. Smiles go a long way.

Excellent facility, Very clean and new building. The food I ordered from the bar was good. We ate on the balcony looking at the downtown skyline and enjoyed our time there. Breakfast buffet was good and adequately filled with decent breakfast foods. Valets and front desk staff were very welcoming and helpful.

Stayed in April 2024

Parking was $40 a night for valet and self part is pretty much a public parking which is $26 a night.

Hotel was clean and comfortable. Location was right outside of downtown and just 4/5 mins away from Broadway. Location was nice because it's not far from all restraunts and bars but just far enough to be away from the craziness and croud.

Stayed in April 2024

There is nothing I can comment on negatively except for my comment about breakfast and pillow. For our purposes being a little closer to town would have been better but that's on me for not knowing distances etc.

Breakfast was good but please, more gluten-free and low-no sugar options! Such as plain yogurt, cheerios that are not sweetened, GF bread etc. I would have liked a firmer pillow.

Stayed in April 2024

The breakfast was very basic. Also, it ends at 9:00, which is the earliest I've seen. The area around the hotel doesn't look too safe. There was some kind of automatic heating at night, we woke up from the heat, I couldn't find a way of switching it off, and there's no option of opening the windows, so we had to turn on the AC...

The room was spacious and well equipped. The hotel was clean. Was very useful to have plenty of USB ports and outlets. A lot of storage space, a nice kitchen, and looks like a brand new shower.

Stayed in April 2024

Breakfast

Room had nice kitchen and gym was nice

Stayed in April 2024

Nothing, everything was great.

Great amenities, location, cleanliness, room size, etc. for the price- will stay again!

Stayed in April 2024

Only 1 elevator as second was broken. Should have had access to employee elevator.

Stayed in April 2024

Car parking was very expensive per night in the hotel, the parking lot next door was a fraction of the price.

Nice hotel and staff. Good location

Stayed in April 2024

Room service didn’t come until check out day.

Didn’t have to worry about parking and they offered Lyft discounts.

Stayed in April 2024

Smell and bed. Wow, what a bed.

Extremely clean and new. Smelled great. Great property.

Stayed in April 2024

Would have preferred an actual restaurant on site.

Like the room size.

Stayed in April 2024

The area surrounding the property was somewhat rundown. Location was not close to other amenities

Very nice property, very spacious and comfortable room.

Stayed in April 2024

the valet parking was expensive. but great service

I sliped in the shower and cut my toe. I was very appreciative the staff brought me some Band-Aids

Stayed in April 2024

Rooms has all what you need !

Stayed in March 2024