It was a beautiful room with the lovely kitchen. I loved the room itself. The views were beautiful of the park across the way and the large body of water. It was all very relaxing and I felt very safe and secure and would totally recommend this to anyone

Stayed in September 2023

my When did not have an oven and also the TV was very small

close to the main of the city

Stayed in November 2022

Front desk staff wasn't wearing masks AT ALL

room, appltances

Stayed in February 2022

The pillows were quite flat which caused slightly unrestful nights but other than that our stay was great.

The breakfast was decent. I can't complain. The staff was super nice and the location was great. We had everything in walking distance. Being a hotel that allows pets, we were worried that our rooms would be less than great but we were wrong. There was no past smell of dogs or accidents and the furniture was in tact :)

Stayed in December 2021

I had to stand at the desk for several minutes, was never served. Then called from my room multiple lines and the call was never answered. So then called the main phone number from my personal phone, was not answered AT ALL the first time then called a second time to finally request trash bags.

I had to stand at the desk for several minutes, was never served. Then called from my room multiple lines and the call was never answered. So then called the main phone number from my personal phone, was not answered AT ALL the first time then called a second time to finally request trash bags.

Stayed in July 2021

broken/hanging drapes in the room

I liked the kitchen area

Stayed in June 2021

Breakfast was blah but available

Everything

Stayed in April 2024

After walking into my room, I noticed a strong unknown odor that eventually gave me a headache. When I attempted to call the front desk to report the smell, I discovered the phone wasn’t working. I walked down and reported it but was told they would look into it after my stay. Also, rooms should have been discounted due to active remodeling in the lobby.

The location was ideal.

Stayed in December 2023

Swimming pool area smelled and the breakfast in the morning was horrible

Room was cleam

Stayed in May 2023

I love the staff ☀️

Stayed in May 2023

Room smell was a little stale otherwise fine.

Good price, very nice staff, nice room.

Stayed in February 2023

Very warm apartment, the free breakfast was fabulous and comfortable bed. Staff were lovely.

Stayed in January 2023

very pet friendly and the staff was very kind!

Stayed in October 2022

Great customer service, room was excellent, larger than normal. The beds were very comfortable, and the view of the lake was amazing! The shower water pressure was GREAT! The breakfast in the morning was delicious, clean, well stocked and staff was on top of each item.

Stayed in July 2022

Looked like it hadn't been cleaned thoroughly. Within a few minutes of being there a cockroach crawled across the desk/TV furniture. Shower had staining in hard to reach areas. Shower head was full of hard water deposits.

The room itself was nice, bed was comfortable.

Stayed in March 2022

Some of the breakfast and don't like the holding system for the payments.

The beds are amazing and love the small kitchen and the pool and hot tub was amazing. Most of the Breakfast was amazing and the parking is super nice and amazing.

Stayed in February 2022

Took a long time to check us in. It it weren’t for booking.com contacting them I would of been stuck with my children sleeping on the ground. Carpets were extremely stained and their was hair and mildew in shower. The bathroom toilet not functioning. Made noice all night !! Rooms ruined down from two years ago.

I used to like everything about this place. But lots has changed.

Stayed in December 2021

The bed was terribly uncomfortable. The WIFI was slow.l

The staff was very friendly and courteous. The room was clean

Stayed in November 2021

Nothing

It’s central! It’s a very nice hotel.

Stayed in October 2021

Nothing.

It’s central in west valley, surrounded by things to do.

Stayed in September 2021

No maid service. Breakfast was poor and not worth the price.

Nothing. Poor service

Stayed in September 2021

Everything

Nothjng

Stayed in July 2021

Customer service is horrible

Nothing

Stayed in July 2021

😒 The desk clerk with red hair spent lots of time texting on her phone. 😒 I noticed trash inside and outside the hotel, daily. 😒 I felt that staff could have done better to keep premises cleaner. Were they sleeping? 🤔 The microwave in my room was dirty. Expired food in Frige. Hot water in lobby was brown. After seeing that, I was unable to eat or drink from hotel. Missed several days of breakfast and coffee, skeptical of cleanliness and healthy eating. 👎👎👎

🤗🤗 🙋🏻‍♀️🐶 Desk Clerk, Latoo, was the best representative overall. She demonstrated professionalism while on duty. She was always busy doing her job, no matter what time I stopped in for questions or drink purchases. Compared to others on duty, Latoo deserves a monetary bonus. 👏👏👏🏆🏆🏆

Stayed in November 2021