1445 Sixth Avenue, Downtown San Diego, San Diego, 92101, United States of America
#66 of 238 hotels in San Diego
Guests' ChoiceBased on 464 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
8.8
Value for money
8.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Elise
FranceGood
Good
Stayed in May 2024
Reviewed: May 31, 2024
Alessandro
SwitzerlandThe only downside of our stay was that the housekeeping staff forgot to clean our room the day after we arrived. However, we believe this was just an oversight, which we promptly reported to the reception. Other than that, everything went smoothly.
we had an excellent experience. The hotel was clean, and the rooms were comfortable, featuring two beds which were perfect for us. The location was incredibly central, making it easy to walk to downtown. Breakfast was delightful, and we have to mention Jovita and Michelle, two wonderful staff members who managed the breakfast area. They were incredibly kind to us, even when my friend and I accidentally spilled a cup of coffee on the floor. Despite the mishap, they graciously forgave us with a smile. This led to a lovely conversation where we got to know them better. Their kindness and warmth made our mornings brighter, and their good-hearted nature left a lasting impression on us. Every hotel should have staff as cheerful and kind as Jovita and Michelle. It was a pleasure to meet them and hear their life stories. We hope they will read this review because they truly made our stay special.
Stayed in May 2024
Reviewed: May 26, 2024
Joseph
United States of AmericaThe room was a bit smaller than anticipated. The woman at the front desk also told us they were out of coffee, but when house keeping came by they gave us a bunch of extras. It was very odd because I was okay with coming down to get the coffee even.
Comfortable & quiet. The perfect place to rest after a long day of exploring.
Stayed in April 2024
Reviewed: May 18, 2024
Makarand
India1. Breakfast can have bit more variety
Friendly staff, clean room, prompt check in & checkout
Stayed in May 2024
Reviewed: May 15, 2024
Gloria
United States of AmericaI arrived very late the first night. The room was clean and comfortable but some appliances were not working properly. I was given another room as soon as I mentioned it.
Staff was always cheerful and eager to help. Alex and Heather at the desk were exceptional. Breakfast was delicious with a variety of items to choose from. Jolette and Michele made sure everyone was satisfied during breakfast. They worked very hard and kept everything fresh and clean. Juan in housekeeping was very helpful also. Excellent staff along with a clean and comfortable environment makes for a wonderful vacation 😀
Stayed in May 2024
Reviewed: May 11, 2024
Timur
United States of AmericaGood location, staff was excellent!
Stayed in May 2024
Reviewed: May 8, 2024
Civgeneral
FinlandParking is practical but the per night charge is quite high
Very nice breakfast and practical parking next door. Location is perfect for discovering San Diego by foot
Stayed in May 2024
Reviewed: April 29, 2024
Eric
United States of AmericaThe room was only suitable for 1 person. I was there with my son and 2 service dogs.
Location and staff were exceptional. Very pet friendly that was appreciated.
Stayed in April 2024
Reviewed: April 29, 2024
Abhinandan
GermanyThe breakfast was horrible.
The location, furnishing, facilities were all top notch. Its perfect for a family, however maynot be for a single traveller.
Stayed in April 2024
Reviewed: April 23, 2024
Laura
NetherlandsThe room is dark, hard to put on makeup. The breakfast was good but very small. Also, plastic plates and cutlery at breakfast… bad for the environment
Very comfortable beds, perfect location, big rooms, clean
Stayed in April 2024
Reviewed: April 3, 2024
Serim
South Koreacleaning service
location and free breakfast
Stayed in April 2024
Reviewed: February 12, 2024
Rosemary
United States of AmericaBreakfast was good with several options.
Stayed in January 2024
Reviewed: February 10, 2024
Gail
CanadaWe might have liked being right at the water but it really isn’t a long walk to the property and by staying there we likely found some spots we wouldn’t have if we were at the bay.
The staff is excellent. They are friendly, helpful, and knowledgeable. They really made us feel at home. Alex, in particular, helped us navigate the city. We really appreciated it. The room was spacious and well equipped. The bed was comfortable. The breakfast was good. Lots of variety and accommodating many dietary choices. We really enjoyed the fire table in the courtyard on our last nite
Stayed in February 2024
Reviewed: January 16, 2024
Ivy
United States of Americasliding glass in the bathroom
There for a wedding, checked in early thanks to manager. Breakfast was good to my dismay there were no meat options our last day. The room was nice, but I expected a sofa bed as described, but there was none other than that staff was exceptional, location great, room good. The sliding door in the bathroom kept banging against the wall after use.
Stayed in November 2023
Reviewed: January 6, 2024
Ana
United States of Americayou can smell other's room meals and cooking
The staff was exceptional. Their outstanding service made our stay truly enjoyable, and their attentiveness and friendliness added a special touch to the overall experience. Highly recommended!
Stayed in January 2024
Reviewed: January 6, 2024
Janet
United States of AmericaLocation could have been better. Not much in walking distance. This sounds trivial but for someone with back problems the commode in bathroom was exceptionally low. Difficult to use. Lobby restrooms did not have this issue. Grab bars would have been helpful.
Heather at front desk was very helpful and friendly. Represents company well. Room comfortable. Clean.
Stayed in January 2024
Reviewed: January 4, 2024
Roberta
ItalyBreakfast and gym
Stayed in January 2024
Reviewed: January 2, 2024
Esther
United States of AmericaThe parking garage. It's very narrow, difficult to maneuver and hard to find the elevators.
I liked the location. We were spending New Year's Eve at Patrick's in the Gaslamp so it was walking distance.
Stayed in January 2024
Reviewed: December 31, 2023
Marco
ItalyNothing ! All was awesome
Excellent service, kindness at the reception, comfortable room
Stayed in December 2023
Reviewed: December 29, 2023
Steven
United States of AmericaFor the price, the hotel should include parking. They have a garage next door that's shared with another property. They charge $27 per night for in and out service.
The hotel staff, the location and breakfast were excellent. The room itself was very good. It's relatively quiet for a downtown location. Balboa Park is close by.
Stayed in December 2023
Reviewed: December 8, 2023
Michael
United States of AmericaBreakfast aria small
Location. Room size👍
Stayed in December 2023
Reviewed: November 4, 2023
Lynda
United States of AmericaThe parking garage, although right next to the hotel and pretty easy to find a space while we were there, has VERY tight turns and ramps. If you have a large vehicle, you may have problems navigating it. The room was a little smaller than I had hoped for the price, and the shower door leaked a bit on the bathroom floor (it’s a clear glass door with an odd curved design, which I think let some water through). Also although the room itself was pretty quiet overall, the traffic from the street through the window was at times quite loud. If you are sensitive to that, I would recommend trying to get one of the courtyard view rooms if you can.
Really nice hotel. It was a short drive to San Diego Zoo, which was the reason for our stay. The courtyard area with the fire pit was a nice touch, even if it was too warm to use it while we were there. Breakfast looked good with a nice selection of hot and cold items, although we didn’t have time to sit down and eat. The room was clean and the king bed was very comfortable. The shower had really good water pressure and the temps stayed pretty steady. The full kitchen came in handy for in room meals.
Stayed in October 2023
Reviewed: October 23, 2023
Christopher
United States of AmericaBreakfast was “ok”
I was here for close to a month. Staff were very helpful. Coffee at breakfast was good. Room was quiet. Parking was convenient.
Stayed in September 2023
Reviewed: September 2, 2023
Gabriele
Italybreakfast could be improved in terms of food assortment.
excellent prices and location to visit downtown and Marina
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content