They had a gate for the parking lot, but they never used it. The side door near the swimming pool didn't lock even after dark. The breakfast was the same thing everyday. Put out with don't care attitude. The room was a bit on the small side for a four day stay. For the price the overall experience missed the mark. Lastly, they are so close to joint Base Andrews they should fly a US flag that is not ripped.

The location was great for our needs. We chose the hotel for that reason.

Stayed in May 2024

Very clean and comfortable centrally located and quiet location.

Stayed in December 2023

The breakfast area was poorly stocked, the property seems to attract families with many children who run loose and are very noisy.

The room was clean and well prepared

Stayed in November 2023

There was no safe in the room and the bathroom sink didn’t drain properly. The cooked breakfast was mediocre but there were supplies of basic things like yogurt, oatmeal and oatmeal toppings. I was surprised that the toilet paper in the bathroom was half used and hadn’t been replaced with a fresh one.

The property was clean and well -maintained and my room was comfortable with good kitchen supplies. The hotel is in a good location, that appears to be very safe.

Stayed in October 2023

X

It took more than a week to get my money refunded to my card and one of refunds still have not been completed yet

Stayed in October 2023

Rooms had a stale smell.

Value and ease of checkin and out.

Stayed in September 2023

Clean and staff were pleasant

Stayed in September 2023

I booked a room with two beds and only had a king bed. I was not informed that this particular hotel only have king beds with a pull out sofa which was not in my room only a chair. The problem could not be resolved because the hotel was booked up. I think your customer service department needs to notify guest that all your rooms have king beds only. That was my biggest problem, was not satisfied with that at all

Steve Simpson was the greatest. He really made our stay great along with the other staff. With the hotel being all booked Steve greeted everyone by name which was very impressive to me.

Stayed in September 2023

It served the purpose of my visit to the area. It felt safe. Breakfast was good and the staff were very customer friendly.

Stayed in August 2023

I’ve stayed here several times in the last 6 years and I’ve found the overall quality has decreased in that time period. I would imagine finding people who want to work is difficult since Covid. The carpets throughout need a good cleaning, common area walls need a wipe down. The hot tube is still broken. The once plentiful breakfast was lacking in variety- and the typically hot items - eggs, meat (if there), mini-quiche were cold and bacon is see through. Coffee pots constantly empty in the breakfast room and reception area.

Front staff is always welcoming and helpful

Stayed in May 2023

For an hour there was noise in the room next door. But it stopped.

The breakfast was ok,

Stayed in July 2023

The TV in my room 317 volume is.not working

Stayed in July 2023

This review is hidden because it doesn't meet our guidelines.

The bed pillows need to be updated. The bed itself was comfortable. The ice machine (only 1 in the building) was not working and the whirlpool was out of order. The Booking.com price was too pricey for the stay.

This was a good location for the purpose. The size of the room was good. Having the mini-kitchen area and refrigerator was a bonus.

Stayed in May 2023

feel like need a bigger breakfast spread

very clean

Stayed in March 2023

Nothing

Everything

Stayed in February 2023

nothing

the room accommodations.

Stayed in January 2023

location to base

Stayed in July 2022

n/a

cleanliness

Stayed in May 2022

the pool being closed & the size of the tv

staff was very friendly

Stayed in April 2022

Better pillows. They were too soft Bed too close to the air conditioner.

Liked the convience of mini kitchen. Clean room and lots of towels. Breakfast was okay.

Stayed in July 2021

Poor room layout. Never seen a hotel with the TV literally beside the bed. Could not lay in bed and watch without getting uncomfortable. Housekeeping never cleaned room. Stopped by once early morning but we were still there. Never came back.

Had breakfast first morning. It was okay. Not much selection. Tried 2 other times, but literally had next to nothing to pick from. Ended up eating my own food in the room.

Stayed in May 2024

There was a brown stain on the sheets, there was no pull out bed/couch like stated in the description, I was charged $50 MORE for a deposit and they didn't mention it. I had to go to the front desk after and inquire about the additional $52.01 charge on my card and the staff said "oh they do that sometimes". My room was small, tv pretty small and in a weird spot so I couldn't enjoy the television while sitting/laying on the bed. Definitely not happy with getting a room I didn't pay for.

Loved the comfort of the bed.

Stayed in February 2024

Room I paid for was not the room I was given , I called travelocity to rectify and was told they would notify me when they corrected it , but I was never notified and the room was not corrected.

Not much

Stayed in December 2023