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  5. Reviews of TownePlace Suites Dothan

Reviews of TownePlace Suites Dothan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

201 Retail Drive, Dothan, AL 36303, United States of America

#29 of 29 hotels in Dothan

Guests' Choice

Review Score

Based on 60 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Studio with King Bed and a Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Mattress on the bed was not comfortable..

    Very nice staff, l9ved that water and coffee was available all day, very clean. Loved the patio with the fire pit. Safety was great.

    Stayed in February 2024

  • Reviewed: January 14, 2024

    10
    We enjoyed staying here for a night on our way to Florida. It is clean and the staff was amazing. We’d definitely recom
    • Leisure trip
    • Couple
    • Studio with King Bed and a Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The room was updated and very clean. The sweet staff was SO helpful and friendly!

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Other than the bathroom the stay was nice. Not sure if we’d stay here again
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom, specifically the shower was dirty and a piece of the tile was gone and not sure if it was dirt or mold.

    It was in a good location right off our route. The staff was very friendly.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Run down and need refreshing

    Idea

    Stayed in December 2023

  • Reviewed: December 21, 2023

    9.0
    Love it everytime we stay!
    • Leisure trip
    • Couple
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast bar could have more healthier options.

    Staff was extremely friendly and professional.

    Stayed in November 2023

  • Reviewed: April 9, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    One of the beds looked like someone had been lying on it after it was maid before I entered the room

    Stayed in April 2023

  • Reviewed: March 27, 2023

    10
    Great hotel in a great location
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I didn't like about our stay

    The staff was super friendly and helpful during our stay. The room was clean, neat, and very maintain. We absolutely loved the breakfast that was offered during our stay. We will definitely visit this hotel again.

    Stayed in March 2023

  • Reviewed: February 17, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was not the same

    Clean staff was great

    Stayed in February 2023

  • Reviewed: September 12, 2022

    9.0
    Quite and clean location.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 2 nights

    How far apart rooms were.

    Location and quietness

    Stayed in September 2022

  • Reviewed: June 13, 2022

    8.0
    The beds were comfortable, but unfortunately there was a large group of kids (baseball team I believe) that were very lo
    • Couple
    • Studio with 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice in the ice machines, both bathroom tissue holders in our room were broken, the shower head was almost non-functioning.

    good location, easy to access

    Stayed in June 2022

  • Reviewed: June 2, 2022

    10
    Exceptional
    • Group
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I didn’t like was there was a TON of bugs outside the property. It was kinda a turn off however the inside was clean and bug free, I was very impressed.

    I loved how nice and clean it was. The room was stocked with everything needed to cook, it was just really comfortable.

    Stayed in May 2022

  • Reviewed: March 26, 2022

    9.0
    We had a lovely stay!
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard, very stiff.

    The staff were excellent! Everything was clean and neat!

    Stayed in March 2022

  • Reviewed: February 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night

    Price go dow $10 and take cash for those who don’t have credit card. I was with an elderly who didn’t have credit card so I ended up having to pay for her room.

    Didn’t eat

    Stayed in February 2022

  • Reviewed: October 27, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in October 2021

  • Reviewed: August 26, 2021

    10
    A great oasis that accepts pets but still near everything
    • With a pet
    • Leisure trip
    • Solo traveler
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They accept pets and there was lots of grass to walk on. It’s off the main road a bit and in a quiet area.

    Stayed in July 2021

  • Reviewed: August 25, 2021

    10
    Great facility.
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night

    Cost.

    Spacious room. Very clean.

    Stayed in July 2021

  • Reviewed: August 13, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with King Bed and a Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    People sitting out front smoking, not the hotel’s fault people are still dumb enough to smoke cigarettes but perhaps usher them to a hidden away nook at the far end of the hotel.

    Clean and modern with plenty of room to stretch out and relax.

    Stayed in August 2021

  • Reviewed: July 12, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio with King Bed and a Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A bulb blew in our floor lamp. I took the blown bulb to the front desk to get a replacement bulb. We never got a bulb.

    The air conditioner worked very goo & the bed was very comfortable

    Stayed in July 2021

  • Reviewed: June 23, 2021

    10
    Great stay on our way to Disney
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed one night on our way to Disney. The hotel was clean and the room was nice and spacious. The breakfast was good and the staff was friendly and helpful. Would definitely stay again.

    Stayed in May 2021

  • Reviewed: June 8, 2021

    10
    Enjoyed our stay
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing place, very clean, comfortable beds, great location

    Stayed in June 2021

  • Reviewed: February 27, 2023

    3.0
    Bad stay.
    • Leisure trip
    • Couple
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    First, the keypad to our room didn’t work. We had to go back to the desk 4 times to get it fixed. They eventually had to replace the batteries in it. Second, the metal pieces in the room had rust spots on them. You could tell the room holds a lot of moisture. We also could tell that the curtains in the room had been exposed to a lot of moisture. The sheets on the bed weren’t a issue but they were not as clean as we are use too when I stay at an hotel. The recliner had stains all over it. The bathroom was definitely not the cleanest. The shower had stains on the he sealant around the tub, the bottom of the toilet had a rust stain, and the bottom of the mirror you could tell had been exposed to alot of moisture. The tub drain didn’t work so we were not able to take a shower because we didn’t want to stand in dirty water.

    first the key pad to our room didn’t work. We

    Stayed in February 2023

  • Reviewed: August 16, 2022

    4.0
    Disappointing!
    • Couple
    • Studio with 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Town Place had overcharged me!

    The breakfast on Sunday morning!

    Stayed in August 2022

  • Reviewed: May 29, 2022

    6.0
    Not so happy birthday get together
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Unhappy with rooms. We traveled to meet up with a longtime friend and planned to have a surprise birthday gathering in the room. Those plans changed because Rooms floors were filthy. We had 2 rooms 326 & 328. Both rooms were gross. We have a 1 year old and he crawled on carpet and legs were BLACK. The tile part at entryway was so sticky/dirty shoes stuck to it. Was not comfortable for us to lounge around room and enjoy ourselves. On top of that the hallway smelt of wet dog from another guest a few doors down. Breakfast was 7-10. They were serving ready-made waffles, pastries, yogurt, and breakfast sandwiches. We got there around 8:30 and they had run out of bfast sandwiches and waffles. Had to wait for them to prepare food.

    Rooms were spacious. Grounds were manicured.

    Stayed in May 2022

  • Reviewed: July 2, 2021

    1.0
    Very Poor
    • Couple
    • Studio with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Poor customer service

    Stayed in June 2021

Showing 1 - 25

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