Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. North Carolina hotel reviews
  4. Fayetteville hotel reviews
  5. Reviews of TownePlace Suites Fayetteville Cross Creek

Reviews of TownePlace Suites Fayetteville Cross Creek This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1464 Skibo Road, Fayetteville, NC 28303, United States of America

#25 of 54 hotels in Fayetteville

Guests' Choice

Review Score

Based on 70 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: February 21, 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night

    I didn't partake in breakfast as I was just making a stop on a road trip to FLA. Having said this, the location was farther off the 95 than I thought... my fault for not looking more closely.

    Stayed in February 2024

  • Reviewed: August 14, 2023

    7.0
    Nice hotel; room was a little smaller than I expected
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds
    • Stayed 1 night

    Fire alarm flashed regularly during the night; no sound, just white light flashing

    Beds were comfortable

    Stayed in August 2023

  • Reviewed: May 28, 2023

    8.0
    very nice
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    we found a roach in kitchen

    convos t in location for our activities

    Stayed in May 2023

  • Reviewed: November 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I had difficulty getting in and out my room the first night...and next morning. The door had damage around the frame which was transparent. The door could not automatically close. We spent at least five minutes trying to close the door. The young receptionist claims she didn't have anymore rooms and she did not come up to inspect the door. It was too late to for me find another hotel. The next morning we had difficulty exiting the room, entering the room and locking the door again but this time a new receptionist came up to inspect the door and could clearly see there was damage around the door frame. She then gave us a different room. I explained my concerns about not feeling safe in such as room. This young lady was far more professional. She listened and was accommodating. I commented to the receptionist that checked us in, if there was any record of the door being damaged because we never should have been given that room and she said no. My interaction with all the other staff was nothing less than awesome: breakfast staff;housekeeping and receptionist.

    Staff and cleanliness.

    Stayed in November 2022

  • Reviewed: November 25, 2022

    8.0
    Would stay again if needed but there is a closer Marriott which is nicer.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Had stayed at Marriotts previously and was pleased. This hotel needs a little maintenance. The furniture has been around awhile and looks it. The kitchen also needed attention. For example, if you open the dishwasher and don't support the door, it falls away from the kitchen cabinet because it is not attached to anything.

    Good location for us. Staff was friendly and helpful. Convenient to restaurants and shopping. Comfortable bed.

    Stayed in November 2022

  • Reviewed: April 11, 2022

    7.0
    Average and price quite high
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower water pressure very low and pillows to soft and need firm ones .

    accessible to stores nearby like Walmart .

    Stayed in April 2022

  • Reviewed: February 2, 2022

    8.0
    Over prices
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room reaked of something cooking. I guess another room had something but it smelled so strong our room was filled with it. I was pretty disappointed in breakfast. It was just a to go bag of either a sausage or chicken biscuit. We stayed the last two days at much more affordable hotels and had a hot breakfast avaliable. We were also charged a $75 fee for our pets.

    Comfortable bed. Lobby had hot coffee all evening and a nice roaring fire going on a cold night. The staff was very friendly.

    Stayed in February 2022

  • Reviewed: January 26, 2022

    8.0
    Well it was ok but the next time i am asking again for 1st floor thanks 😁
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt like the africa America 🇺🇸 morning 🌄 shift ladies they were not professional as explaining when my deposit be back on my bank card she said she was the morning manager that i didnt like how she was talking to me about my refund i book with yall it was 178 but when you get there its 203 usa dllars that they try to take twice so no u was very upset with that..

    I did nlt understand breakfast they go be hide a door closed ot and then bring u a bag with dry biscuit sausages biscuit i just cooked my self in the room since it was a kitchen in the room

    Stayed in December 2021

  • Reviewed: April 28, 2024

    10
    Great property
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The shampoo, conditioner, and body wash bottles that were set too high for my 7 year old.

    Room was clean. Everything was convenient

    Stayed in April 2024

  • Reviewed: February 13, 2024

    10
    Excellent location and clean rooms!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 2 nights

    Would have likes some eggs on the breakfast bar.

    Excellent staff and very clean rooms and hotel. I would definitely stay here again.

    Stayed in February 2024

  • Reviewed: October 5, 2023

    10
    Outstanding!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There really wasn't anything that I didn't like about my stay. Everything was perfect.

    The staff was outstanding especially Alexa at the front desk. She checked me in and out. Very nice and friendly! Also the room, I loved the room!

    Stayed in October 2023

  • Reviewed: September 6, 2023

    6.0
    Could’ve been better
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a little dated. You can tell the rooms are getting old. There’s rusting on some fixtures and the AC units look like they’ve been through it. There is also a musky smell in the rooms and the hallways

    The location is good and staff were very nice. I like how the rooms have a mini kitchenette. It’s ideal for long term stays.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    10
    I would stay here again.
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 2 nights

    Sofa bed, not so much but we made it work for 2 nights. Probably time to replace it. Slept best unfolded.

    The staff was very helpful, friendly and accommodating. Breakfast was good and the whole place was very clean. King size bed was comfortable. Pool and fitness room were clean and worked out well.

    Stayed in July 2023

  • Reviewed: June 14, 2023

    10
    grateful
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    parking.

    secure and location close to food and shopping

    Stayed in June 2023

  • Reviewed: June 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of thing.

    Location was perfect for the business I had to take care of. The staff was super friendly. Loved the accommodations.

    Stayed in June 2023

  • Reviewed: January 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved everything

    Everything

    Stayed in January 2023

  • Reviewed: December 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Na

    Food

    Stayed in December 2022

  • Reviewed: October 16, 2022

    10
    loved it! great way to start out our road trip!
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast could have been better. but was still pretty decent!

    we were greeted immediately by a staff member who was welcoming and happy to help!! the place was VERY CLEAN and beds were comfortable.

    Stayed in October 2022

  • Reviewed: September 16, 2022

    10
    Great Stay!
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't have breakfast the location was perfect all the stores, outlets and my son's home were all within 5 minutes.

    Stayed in September 2022

  • Reviewed: August 8, 2022

    6.0
    Wasn’t pleased with staff nor the rooms.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The rude workers and the room wasn’t as advertised. Wasn’t worth the money spent.

    location

    Stayed in August 2022

  • Reviewed: July 20, 2022

    10
    Great place for a family.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 3 nights

    there was nothing not to like staff was great

    Did not eat the breakfast Everything was spacious and neat Staff was very nice Everything was close by (Walmart/Sams)

    Stayed in May 2022

  • Reviewed: February 16, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    remotes in the rooms

    Stayed in February 2022

  • Reviewed: January 1, 2022

    3.0
    Run down, broken and not safe.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The dishwasher was broken, the ac was broken, the doors were broken, the cupboards in the kitchen were broken. The breakfast was disappointing, and was served microwaved egg and sausage. I did not eat it. For the price being charged, it is nowhere near the standard it needs to be. I would highly recommend against coming here. The area it is in, is a low class neighbourhood. The entertainment I did have was the end of a police chase outside the hotel. All doors are locked to get into the hotel, which tells you about the neighbourhood. Look elsewhere if you can, stay in a different town perhaps. This was the most expensive hotel I found and it was at best motel quality. Very disappointed.

    The bed was comfy and that was about it.

    Stayed in December 2021

  • Reviewed: December 31, 2021

    5.0
    Fair
    • With a pet
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair in several places of the room that was there when we arrived. The tub did not drain at all. Pet fee was way too expensive for an already expensive hotel

    Stayed in December 2021

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: