The room had very hard uncomfortable chairs and couch. This was the issue. Also the pool was closed for repairs our second day. This is the second Townplace suites that we have stayed in the last month. Both had pool /Jacuzzi closures.

Breakfast was very good. Staff were excellent and helpful.

Stayed in May 2024

The front desk very professional

Stayed in April 2024

One downside is when the sofa bed is made out, there is no room to walk around the bed and the sofa bed. The toilets are always so low to the ground. It's a challenge for older adults to get on/off.

The room had plenty of room to accommodate a wheelchair. Having a small kitchen space was very nice. This allowed us to keep our frozen ice packs frozen for future use instead of them just being cool.

Stayed in April 2024

The room- the couch in the living room severely stained. One of the bedrooms didn’t have a remote (used one from the living room). Other than that no issues

All the amenities great. The staff so friendly, approachable. Room good size- breakfast great options.

Stayed in April 2024

nothing

Great

Stayed in March 2024

Pet fee price quote at arrival was inaccurate and was not honored at check out.

Best pet friendly stay we’ve had hands down! Quality consistent with Marriott brand. Great breakfast options.

Stayed in January 2024

No batteries in thermostat so no regulations. Toilet didn't flush had to do it by hand and marijuana smoking on front patio walking into hotel was less than desirable

Very friendly staff.

Stayed in February 2024

The breakfast was a bit disappointing. There were condiments for eggs but no eggs were served. (Salsa, cheese). There were condiments for oatmeal but no oatmeal. There were grits in the oatmeal container. I only had coffee and went out for breakfast. Maybe an off day for the breakfast staff.

Very quiet. Location was universal to the activities we had planned. Close to many restaurants and some shopping.

Stayed in January 2024

Planes above

Great staff welcome

Stayed in January 2024

Housekeeping never came even though we requested it.

Staff was friendly. Nice patio.

Stayed in November 2023

above everything else the staff was amazing, friendly and couldn't be any more hospitable than they were. The ladies from the front desk went above and beyond.

Stayed in October 2023

The shower pressure could have been better and the bathroom sink too.

Easy quick check in, perfect rooms with large bed and all ameneties, very friendly staff in reception.

Stayed in October 2023

Breakfast hours on hotel’s website differ from the actual hotel operation, so we missed breakfast on the first morning. Rooms could be soundproofed a little better given proximity to the airport. We could definitely hear some larger planes taking off.

Location and rooms with kitchenettes for health reasons

Stayed in July 2023

Nothing negative to report.

Breakfast was adequate. Location was easy to enter and exit. Staff was friendly and helpful. Slight airport noise expected but not overwhelming. Great place to stay.

Stayed in July 2023

The travel crib was just a rickety, stained pack n play that they gave us to carry up to the room. Fortunately we had our own in the car but not what we expected there. The room had been renovated and everything looked great but the bathroom could have been done better.

The location was perfect coming in from a late flight. We also appreciated that check out was at noon so we could get a little extra rest. Breakfast was good too.

Stayed in June 2023

clean,comfortable. staff very nice and helpful.

Stayed in June 2023

Nothing really.

Because it had full size appliances (except for a 2 burner stove top), along with a sofa/ottoman, it was a wonderful place to stay. There was also sufficient places to walk your fur baby. The front desk ladies were very friendly. While I was there in early February and time outside was limited, they had a wonderful patio area w/2 gas grills, wooden tables and chairs, and strung up patio lights.

Stayed in February 2023

Better breakfast

Everything but one thing

Stayed in August 2022

We were not told that they do not clean the rooms unless it is requested. They also indicated that the airport shuttle only works in the afternoon/evening, which it would be proper to know before booking the room. Coffee in the foyer was a lot of times empty, and when there, it was cold. A bit overpriced overall.

The room was clean. Breakfast was fine, nothing great, just ok. A lot of mornings they did not have certain supplies like yogurts, bananas, creamer flavors.

Stayed in May 2022

Dated

It was ok

Stayed in March 2022

nice staff, comfortable

Stayed in January 2022

If you want to sleep late or go to bed early, be forewarned that the airport is loud. Pet fee$$$$

Design of the space is nice. Staff very nice.

Stayed in July 2021

There was a smell coming out of the drain in the floor of our bathroom. I covered it with the towel and it stopped. Also we had problems with the guests above us, kids jumping up and down and the dog barking. The front desk handled it, I believe.

The newly renovated lobby looked really cute and our room was nicely appointed and comfortable.

Stayed in June 2021

Horrible

Nothing

Stayed in May 2024