17934 La Cantera Parkway, San Antonio, 78257, United States of America
#19 of 315 hotels in San Antonio
Guests' ChoiceBased on 234 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.8
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Marilyn
United States of AmericaConvenient
Stayed in April 2024
Reviewed: April 3, 2024
Estefany
United States of AmericaNothing, everything was great.
Staff was AMAZING and went above and beyond with everything. The bartender made great drinks and the person that check me in was great but the person that checked me out went that extra mile. Thank you so much, will be returning!
Stayed in March 2024
Reviewed: March 9, 2024
Rocio
United States of AmericaClean, accessible, great staff
Great location
Stayed in December 2023
Reviewed: March 8, 2024
Eduardo
United States of AmericaI was not able to do this trip, and the staff help me out even when my reservation had some restrictions. Excellent service!
Stayed in December 2023
Reviewed: February 29, 2024
Luigi741
United States of AmericaThe access to the parking is not straight forward because they keep one of the gates closed and "u" turn is not allowed. Breakfast is not a big deal. Upon returning to the hotel room after an entire day out, we noticed that the room had not been cleaned. When we asked we were told that if we didn't ask for it 🙄
Facility well kept, clean room. Continental breakfast is included in the rate Convenient location near shopping and restaurants area. Kitchenette and fridge in room
Stayed in February 2024
Reviewed: February 25, 2024
Franco
United States of AmericaGreat location , super Clean and the food was great!
Stayed in December 2023
Reviewed: February 25, 2024
Amalia
United States of AmericaEverything was good, no complaints.
Comfort, cleanliness, and layout of the room were excellent. Solid new mattress. Service was perfect as well. Complete breakfast with no charge. Location was perfect for our purpose (training course and shopping). Keep it up!
Stayed in February 2024
Reviewed: February 16, 2024
Lori
United States of AmericaMost comfortable bed! My go to hotel when I come to San Antonio
Stayed in February 2024
Reviewed: January 17, 2024
Nicolette
United States of AmericaLocation
It was clean, people were friendly, breakfast was great
Stayed in January 2024
Reviewed: December 26, 2023
Tasha
United States of AmericaStaff was very friendly! Loved the location. Beds were comfy!
Stayed in December 2023
Reviewed: December 11, 2023
Laura
United States of AmericaLocation, value for your money, amazing breakfast
Stayed in October 2023
Reviewed: December 7, 2023
Morgan
United States of AmericaAn adequate hotel for a one-night business trip. The room wasn't dirty, but there were a couple of indications of uncleanliness. The location was needed, and the price was very fair in today's environment for the value received.
Stayed in November 2023
Reviewed: November 30, 2023
Ednalyn
United States of AmericaNot really. Marriott Bonvoy always deliver. Everywhere we go, they are very consistent taking care of details.
Breakfast - was superb. Choices of hot, cold, continental breakfast. I don’t eat much meat, but I ate bacon & sausage there + the oatmeal. Selection is very good. Staff - at breakfast are excellent (Peggy Sue, David & Jordan). Dom is the front desk staff. He checked us in 30 min early, my satin pillow case was accidentally taken to the laundry, got it for me right away. We booked for later in December, he took care of our request to be on the upper floor right away. Awesome staff!!! Room - very comfortable, the kitchenette is nice touch. TV, small sofa, wheeled table/dining is awesome. Safe & closet well taught off. Bed is to my liking (pillows are soft oh well. View - of the trees relaxing, except it would be better maybe on the upper floor. Gym - I was by myself almost all the time I went there. Parking - ample & free WiFi - no issues Fire pit - an added amenity that we enjoyed at night.
Stayed in November 2023
Reviewed: October 30, 2023
Bendel
United States of Americanothing
Breakfast was OK. Location is good with lots of eating places
Stayed in October 2023
Reviewed: October 5, 2023
Adeola
United States of AmericaBeautiful
Stayed in October 2023
Reviewed: September 18, 2023
Robert
United States of AmericaNothing
Bathroom shower splashes water all over the bathroom floor. Unable to adjust shower head down.
Stayed in September 2023
Reviewed: August 14, 2023
Bernice
United States of AmericaEverything was great , breakfast should probably last until 10 for us late sleepers! 😊
Staff … Friendly … clean comfortable rooms
Stayed in August 2023
Reviewed: August 12, 2023
Leonor
United States of AmericaGood location, close to the shopping stores and restaurants we wanted to go.
Stayed in August 2023
Reviewed: August 8, 2023
Israel
United States of AmericaRooms a little small but not bad for price and area.
Very clean and comfortable. Quick check in good breakfast
Stayed in August 2023
Reviewed: July 29, 2023
Lisa
United States of AmericaNothing
The hotel was clean and pleasant. Full breakfast was great! Soft and comfortable beds. Overall a great place
Stayed in July 2023
Reviewed: July 27, 2023
Mayorga
United States of AmericaDidn’t have a reason
Comfortable rooms, with excellent service.
Stayed in July 2023
Reviewed: July 25, 2023
Madison
United States of AmericaN/A
good location, clean, spacious, kind staff
Stayed in July 2023
Reviewed: July 17, 2023
Lynda
United States of AmericaStayed here close to grandson and went to 40th anniversary. Very nice stay and was very clean!
Stayed in July 2023
Reviewed: July 8, 2023
Veronica
United States of AmericaN/A
Great location & spacious rooms
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content