Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. California hotel reviews
  4. Thousand Oaks hotel reviews
  5. Reviews of TownePlace Suites Thousand Oaks Ventura County

Reviews of TownePlace Suites Thousand Oaks Ventura County This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1712 Newbury Road , Thousand Oaks, CA 91320, United States of America

#6 of 10 hotels in Thousand Oaks

Guests' Choice

Review Score

Based on 53 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.5

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights

    Great little kitchen. Made staying in a hotel so much better. The room was very clean and comfortable.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Overall good stay, would recommend to others and would definitely stay again.
    • Business trip
    • Couple
    • King Studio
    • Stayed 12 nights
    • Submitted from a mobile device

    They couldn’t keep up with the breakfast crowd.. some days had to wait for refills to come out. The carpet in the room needs stretched. Lumpy in some spots. Suite 132. Also the bed mattress dips to the sides. It was comfortable if you laid in the right spot.

    Nice appearance, clean, Friendly staff. House keeping was great!

    Stayed in February 2024

  • Reviewed: July 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Comfier sofa bed, keys didn’t always work to the room. Staff could have been more helpful getting an infant bed.

    Good breakfast, but could have changed it up once in awhile.

    Stayed in July 2023

  • Reviewed: April 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    We could hear the gentleman in the adjoining room clearly as he conversed with guests, spoke on the phone, and played music. Not sure if it was because of thin walls or if the closed, locked door connecting the rooms was at fault.

    Staff was friendly and helpful. Even though the highway was nearby there was no road noise. Free breakfast had a good selection of food (waffle maker, oatmeal, cereal, ham and cheese croissants, sausage and egg biscuits, yogurt, hard boiled eggs, bagels and cream cheese).

    Stayed in April 2023

  • Reviewed: March 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms

    Clean

    Stayed in February 2023

  • Reviewed: February 28, 2023

    7.0
    The staff was great. The tv was garbage.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The tv didn’t work 70 percent of the time!! They had the maintenance man to the room several times to fix it.

    great staff

    Stayed in February 2023

  • Reviewed: November 7, 2022

    9.0
    nice
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    older facility

    Jude location and clean

    Stayed in November 2022

  • Reviewed: September 6, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    they charged $100 for my cat. that is ridiculous. we were there because of an intense heat wave.

    The room was comfortable.

    Stayed in September 2022

  • Reviewed: July 19, 2022

    9.0
    I was very happy staying at the Townplace Suites in T.O. I was in between homes and it was perfect!
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 4 nights

    nothing

    Staff extremely helpful and caring. Breakfasts by Jonathan were fabulous every time. Kassandra front desk was very accommodating. Room was quiet facing the mountain. Room had ample space and provided kitchenette. Dog friendly place.

    Stayed in June 2022

  • Reviewed: July 2, 2022

    9.0
    Nice Place-Great Free Breakfast
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights

    The sofa bed was OK for our 7 yr. old grandson but would not have been comfortable for anyone over 10-12.

    A great breakfast made by Jonathan. Fresh egg and sausage biscuits and egg and cheese croissants. Not the pre-package crap you get with many hotel free breakfast offers. A nice pool and close proximity to many restaurants.

    Stayed in June 2022

  • Reviewed: June 1, 2022

    9.0
    great place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    parking

    size

    Stayed in May 2022

  • Reviewed: May 26, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Light and plug sockets by bedside table did not work. TV didn’t work.

    clean, convenient and friendly staff.

    Stayed in May 2022

  • Reviewed: April 20, 2022

    8.0
    A=pt
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Our greeting. I booked three rooms for a wedding. The young person at the desk could have been more helpful as we needed one of the rooms for our guests to check in before we left for the wedding on Saturday. Luckily we checked in on Friday our guests Saturday. Also only two luggage carts for the whole hotel

    A nice quick breakfast. Staff worked hard

    Stayed in April 2022

  • Reviewed: May 19, 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights

    Internet can be a bit clunky to first join. But the reception helped me out and then I did not have any problem. Would be nice to have the tea and coffee in the front longer than just the breakfast time.

    Breakfast was fine for me as I like to only eat fresh oatmeal, which this facility had. The location was great for dining out within walking distance as well as within short driving distance.

    Stayed in May 2024

  • Reviewed: September 28, 2023

    10
    Our trip was a last minute and considering how short of a notice the hotel had, they made sure we were fully accommodate
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    It was by restaurants

    Stayed in September 2023

  • Reviewed: July 6, 2023

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was super nice and clean the stuff were very kind definitely will come again..

    Stayed in July 2023

  • Reviewed: May 9, 2023

    5.0
    not good
    • Business trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like when I called to confirm my stay to let hotel know I will be arriving 30 mins after my check in time. A man at the front desk kept trying to convince me to stay in their sister Hotel next door. He kept pushing that I booked a room with a pull out and I would be much more comfortable in a two bed next door. I had to say no thank you three times. He was telling me he was unsure if there was a pull out available and sometimes they don’t pull out and my son would be much more comfortable in the sister hotel. I felt like he just did not want us to book in the hotel. After I told him NO I would much rather stay at the hotel where I booked he said ok. smh! my sister also booked in the same hotel with her four children. I suggested that she stay there because of the kitchenette. hours after my arrival my sister called me upset saying someone from the hotel suggested she stay in the sister hotel next door and they will be more “comfortable” she realized after being convinced, it was no kitchenette AND no unlimited continental breakfast like the hotel next door. only a mini fridge and you are only offered one breakfast item. Thats a huge difference! especially for a mother traveling with 4 small children!!!!!! I must say they do have a Starbucks inside which for me,to be is all four days I was there I took out my own trash, and had bags for of dirty towels because house keeping did not stop by once! I seen her once, when I was checking out. front desk was friendly but,I will never stay there again!

    breakfast was nice and the man that set out the breakfast was very friendly

    Stayed in May 2023

  • Reviewed: September 23, 2022

    10
    It was wonderful.
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Idk if it's possible but I would like to see an elevator in the middle of the of the building. There's two now but 5hey are on complete opposite sides and at the very end of the building. And only one goes to the lobby.

    I liked that my room was clean, smelled good, and the bed was very comfortable.

    Stayed in September 2022

  • Reviewed: July 9, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights

    Put security cameras in your parking lot, our car was broken onto and over $700.00 of merchandise was stolen.

    Stayed in June 2022

  • Reviewed: May 2, 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was not clean properly

    Stayed in May 2022

  • Reviewed: February 25, 2022

    2.0
    Do not Stay Here.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights

    The chair in the room was stained and the arms marred. No light bulb above the desk. The smoke detector in the room was covered in plastic wrap thus a safety hazard. I was surprised that I was charged $10.00 a night to park in a lot that was never full. The parking charge was never published in the booking information. I support there are Covid safety protocols in place. But I think the hotel could put the following in the room sealed in heavy plastic as they do on the back of the door regarding rates. Wireless log in information. Hours of Breakfast. The fact that the room will not be serviced daily.

    The staff was helpful and courteous. Breakfast was good

    Stayed in January 2022

  • Reviewed: December 6, 2021

    10
    We were very satisfied with the room and the hotel, staff was very pleasant and helpful. Although there were some ants i
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We loved where it was located, up on a hill in its own way, it seemed private

    the room was comfortable, lots of room.lots of amenities

    Stayed in December 2021

  • Reviewed: August 30, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room size, noisy refrigerator

    Mediocre

    Stayed in August 2021

  • Reviewed: June 28, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No WiFi. When I booked it said it was 7 miles away from my travel destination . Ended up being 22.

    Stayed in May 2021

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: