1712 Newbury Road , Thousand Oaks, CA 91320, United States of America
#6 of 10 hotels in Thousand Oaks
Guests' ChoiceBased on 53 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 19, 2024
Sue
United States of AmericaGreat little kitchen. Made staying in a hotel so much better. The room was very clean and comfortable.
Stayed in March 2024
Reviewed: February 24, 2024
Theresa
United States of AmericaThey couldn’t keep up with the breakfast crowd.. some days had to wait for refills to come out. The carpet in the room needs stretched. Lumpy in some spots. Suite 132. Also the bed mattress dips to the sides. It was comfortable if you laid in the right spot.
Nice appearance, clean, Friendly staff. House keeping was great!
Stayed in February 2024
Reviewed: July 4, 2023
Andie
United States of AmericaComfier sofa bed, keys didn’t always work to the room. Staff could have been more helpful getting an infant bed.
Good breakfast, but could have changed it up once in awhile.
Stayed in July 2023
Reviewed: April 11, 2023
Betty
United States of AmericaWe could hear the gentleman in the adjoining room clearly as he conversed with guests, spoke on the phone, and played music. Not sure if it was because of thin walls or if the closed, locked door connecting the rooms was at fault.
Staff was friendly and helpful. Even though the highway was nearby there was no road noise. Free breakfast had a good selection of food (waffle maker, oatmeal, cereal, ham and cheese croissants, sausage and egg biscuits, yogurt, hard boiled eggs, bagels and cream cheese).
Stayed in April 2023
Reviewed: March 22, 2023
Yoga*bird
United States of AmericaSmall rooms
Clean
Stayed in February 2023
Reviewed: February 28, 2023
Louis
United States of AmericaThe tv didn’t work 70 percent of the time!! They had the maintenance man to the room several times to fix it.
great staff
Stayed in February 2023
Reviewed: November 7, 2022
Edward
United States of Americaolder facility
Jude location and clean
Stayed in November 2022
Reviewed: September 6, 2022
Sonrisa
United States of Americathey charged $100 for my cat. that is ridiculous. we were there because of an intense heat wave.
The room was comfortable.
Stayed in September 2022
Reviewed: July 19, 2022
Anne
United States of Americanothing
Staff extremely helpful and caring. Breakfasts by Jonathan were fabulous every time. Kassandra front desk was very accommodating. Room was quiet facing the mountain. Room had ample space and provided kitchenette. Dog friendly place.
Stayed in June 2022
Reviewed: July 2, 2022
Bruce
United States of AmericaThe sofa bed was OK for our 7 yr. old grandson but would not have been comfortable for anyone over 10-12.
A great breakfast made by Jonathan. Fresh egg and sausage biscuits and egg and cheese croissants. Not the pre-package crap you get with many hotel free breakfast offers. A nice pool and close proximity to many restaurants.
Stayed in June 2022
Reviewed: June 1, 2022
Mestas
United States of Americaparking
size
Stayed in May 2022
Reviewed: May 26, 2022
Lindsay
United KingdomLight and plug sockets by bedside table did not work. TV didn’t work.
clean, convenient and friendly staff.
Stayed in May 2022
Reviewed: April 20, 2022
Phyllis
United States of AmericaOur greeting. I booked three rooms for a wedding. The young person at the desk could have been more helpful as we needed one of the rooms for our guests to check in before we left for the wedding on Saturday. Luckily we checked in on Friday our guests Saturday. Also only two luggage carts for the whole hotel
A nice quick breakfast. Staff worked hard
Stayed in April 2022
Reviewed: May 19, 2024
Saumitra
United States of AmericaInternet can be a bit clunky to first join. But the reception helped me out and then I did not have any problem. Would be nice to have the tea and coffee in the front longer than just the breakfast time.
Breakfast was fine for me as I like to only eat fresh oatmeal, which this facility had. The location was great for dining out within walking distance as well as within short driving distance.
Stayed in May 2024
Reviewed: September 28, 2023
Devan
United States of AmericaIt was by restaurants
Stayed in September 2023
Reviewed: July 6, 2023
Imelda
United States of AmericaEverything was super nice and clean the stuff were very kind definitely will come again..
Stayed in July 2023
Reviewed: May 9, 2023
Tiffany
United States of AmericaI didn’t like when I called to confirm my stay to let hotel know I will be arriving 30 mins after my check in time. A man at the front desk kept trying to convince me to stay in their sister Hotel next door. He kept pushing that I booked a room with a pull out and I would be much more comfortable in a two bed next door. I had to say no thank you three times. He was telling me he was unsure if there was a pull out available and sometimes they don’t pull out and my son would be much more comfortable in the sister hotel. I felt like he just did not want us to book in the hotel. After I told him NO I would much rather stay at the hotel where I booked he said ok. smh! my sister also booked in the same hotel with her four children. I suggested that she stay there because of the kitchenette. hours after my arrival my sister called me upset saying someone from the hotel suggested she stay in the sister hotel next door and they will be more “comfortable” she realized after being convinced, it was no kitchenette AND no unlimited continental breakfast like the hotel next door. only a mini fridge and you are only offered one breakfast item. Thats a huge difference! especially for a mother traveling with 4 small children!!!!!! I must say they do have a Starbucks inside which for me,to be is all four days I was there I took out my own trash, and had bags for of dirty towels because house keeping did not stop by once! I seen her once, when I was checking out. front desk was friendly but,I will never stay there again!
breakfast was nice and the man that set out the breakfast was very friendly
Stayed in May 2023
Reviewed: September 23, 2022
Steven
United States of AmericaIdk if it's possible but I would like to see an elevator in the middle of the of the building. There's two now but 5hey are on complete opposite sides and at the very end of the building. And only one goes to the lobby.
I liked that my room was clean, smelled good, and the bed was very comfortable.
Stayed in September 2022
Reviewed: July 9, 2022
Art
United States of AmericaPut security cameras in your parking lot, our car was broken onto and over $700.00 of merchandise was stolen.
Stayed in June 2022
Reviewed: May 2, 2022
Stephany
United States of AmericaThe hotel was not clean properly
Stayed in May 2022
Reviewed: February 25, 2022
Richard
New ZealandThe chair in the room was stained and the arms marred. No light bulb above the desk. The smoke detector in the room was covered in plastic wrap thus a safety hazard. I was surprised that I was charged $10.00 a night to park in a lot that was never full. The parking charge was never published in the booking information. I support there are Covid safety protocols in place. But I think the hotel could put the following in the room sealed in heavy plastic as they do on the back of the door regarding rates. Wireless log in information. Hours of Breakfast. The fact that the room will not be serviced daily.
The staff was helpful and courteous. Breakfast was good
Stayed in January 2022
Reviewed: December 6, 2021
Rick
United States of AmericaWe loved where it was located, up on a hill in its own way, it seemed private
the room was comfortable, lots of room.lots of amenities
Stayed in December 2021
Reviewed: August 30, 2021
Roy
United States of AmericaRoom size, noisy refrigerator
Mediocre
Stayed in August 2021
Reviewed: June 28, 2021
Anna
United States of AmericaNo WiFi. When I booked it said it was 7 miles away from my travel destination . Ended up being 22.
Stayed in May 2021
Showing 1 - 25
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