8242 State Highway 73, Townsend, TN 37882, United States of America
#4 of 33 hotels in Townsend
Guests' ChoiceBased on 418 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Jean
United States of AmericaNothing
Very clean. People were very nice. Very close to our venue.
Stayed in May 2024
Reviewed: May 3, 2024
Scott
United States of AmericaPlenty of short, easy alternatives for groceries and dining. You are just a few minutes from Smokey Mountains National Park. A quiet community, very peaceful.
No breakfast is available. The room refrigerator had plenty of space for our food.
Stayed in April 2024
Reviewed: April 27, 2024
S
United States of AmericaVery clean, very quiet, quaint, and a bit secluded. Perfect!
Stayed in March 2024
Reviewed: April 24, 2024
Lorie
United States of AmericaThe property was clean. It was close to restaurants, shopping, and NPS areas. There was a black-top path through the area that was right in front of the motel for walking, running, or biking.
Stayed in April 2024
Reviewed: April 22, 2024
Heather
United States of AmericaNeighbors were loud at times
Excellent location to Smokey Mountain NP
Stayed in March 2024
Reviewed: April 19, 2024
Deborah
United States of AmericaWonderful location really cute little place
Stayed in April 2024
Reviewed: April 8, 2024
Rhue
United States of AmericaWish they had coffee and some breakfast items. Really no real restaurants close by for breakfast.
So close to the National Park. Very clean and well maintained. There are 3 fire pits and a sitting area in front next to a pool ( out of season). Rocking chairs on the porch area outside your room. The staff was wonderful.
Stayed in April 2024
Reviewed: April 8, 2024
Ashby
United States of AmericaWish they had breakfast!!
Comfy beds...quiet location
Stayed in April 2024
Reviewed: March 23, 2024
Luke
United States of AmericaI can't think of anything
The location was great and easy to get to.
Stayed in February 2024
Reviewed: March 16, 2024
Victoria
United States of AmericaLocal restaurants closed earlier than advertised but I was able to get food at the local grocery. :-)
This is the second time staying at the River Breeze. The rooms are clean and the staff friendly. The price is right and the location excellent for my needs. I will be back!
Stayed in March 2024
Reviewed: March 14, 2024
Teresa
United States of AmericaI’ve machine was located on lower level
The outside sitting area was great, however, a table for my drink would have been nice.
Stayed in March 2024
Reviewed: February 9, 2024
Mary
United States of AmericaNothing
Awesome
Stayed in February 2024
Reviewed: January 1, 2024
Melvin
United States of AmericaNo complaints
Great location and friendly staff. Super clean rooms, with quiet surroundings away from the city. Great place to stay while taking the bikes up there, low traffic
Stayed in October 2023
Reviewed: November 18, 2023
Melonie
United States of AmericaDeck wasn’t very private
Quiet!
Stayed in November 2023
Reviewed: November 15, 2023
Tortorello
United States of AmericaI absolutely love it there and I won't stay anywhere else. It's so clean and peaceful
Stayed in October 2023
Reviewed: November 10, 2023
Jennifer
United States of AmericaI loved everything!
I enjoyed the vintage hotel vibe with all the modern updates and amenities. So cute and charming!
Stayed in November 2023
Reviewed: November 7, 2023
Jon
United States of AmericaNothing everything was perfect
The room was super clean…bed was comfortable and linens were great…we went to Cades Cove so the hotel location was perfect…office very professional and helped us with a booking problem…looking forward to our next trip to Townsend as we’ll definitely stay here
Stayed in November 2023
Reviewed: October 28, 2023
Sharn
New ZealandThe bathroom - v dated and tiny and I'm not big!
There was no breakfast option. The facilities were basic but functional. Balcony looked out to the mountains and had cute rocking chairs.
Stayed in October 2023
Reviewed: October 22, 2023
Marsha01
United States of AmericaBathroom is smaller than expected but adequate.
The location is great. Close to Cades Cove and town amenities. Very quiet.
Stayed in October 2023
Reviewed: October 20, 2023
Stephen
United States of AmericaNo mention at the time of booking or check in that it was a pet friendly room. My wife is sensitive to the pet smell - no other rooms available
Clean, location great
Stayed in October 2023
Reviewed: October 12, 2023
Albert
United States of AmericaThere was a steep step outside our room that made getting bikes in and out more challenging. Front office had little knowledge of Smoky Mountain Park operations and no ability to print documents.
As close as possible to Cade’s Cove. Parking right outside the door. Literally on the Townsend Bike Trail.
Stayed in August 2023
Reviewed: September 23, 2023
Cindi
United States of AmericaClean, easy access to GSMNP, very comfortable and we had a lovely stay!!
Stayed in September 2023
Reviewed: September 22, 2023
Layland
United States of AmericaThe tub didn’t have a stopper so I couldn’t take a bath. Great water pressure in the shower though.
This is an older motel but the room was very clean. Bed was comfortable. Great location. The pool looks nice but we didn’t try it.
Stayed in September 2023
Reviewed: September 18, 2023
Leslie
United States of AmericaNothing. Everything was great!
Excellent! VERY clean, Comfortable, staff was excellent.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content