801 West Route 66, Flagstaff, AZ 86001, United States of America
#44 of 54 hotels in Flagstaff
Guests' ChoiceBased on 324 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
8.0
Facilities
7.1
Staff
8.2
Value for money
7.4
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 12, 2024
Marivelle
United States of AmericaBreakfast could have been better. Having a small table would have been nice to have as well.
Close to NAU
Stayed in May 2024
Reviewed: April 22, 2024
Maegan
United States of AmericaOutside seemed older and a bit run down
Recently remodeled and clean, comfy beds. Staff were kind and upgraded and our room for free
Stayed in April 2024
Reviewed: March 23, 2024
Christopher
United States of AmericaBeds were really uncomfortable
Location and price
Stayed in January 2024
Reviewed: February 23, 2024
Deborah
United States of AmericaThe Wi-Fi needs to be stronger
It was okay
Stayed in February 2024
Reviewed: February 21, 2024
Jeffrey
NetherlandsBreakfast was not good at all
Good rooms and comfy
Stayed in February 2024
Reviewed: February 15, 2024
Delaney
United States of AmericaThe room was like an Icebox when we got there, but heated up throughout the night.
The staff was awesome and very professional. Check-in was fast and easy.
Stayed in February 2024
Reviewed: January 28, 2024
Adriana
United States of AmericaThe shower was small and the wall had something red all over it.
The location was great and the staff was amazing. Stayed here once before and loved it.
Stayed in January 2024
Reviewed: January 19, 2024
Martha
MexicoThe "breakfast" included is basically snacks (bread with butter, coffee and juice). Too much cold air sneaks into the bathroom so it becomes very cold.
The location, right near places to eat, parks, supermarkets and shops. Access to the road, good parking, the staff was generally friendly, we had snowfall and they lent us brushes to remove the snow from the car. I think that is what is expected from a hotel. Excellent heating.
Stayed in January 2024
Reviewed: January 14, 2024
Lloyd
United States of AmericaThe quality of the Wifi. It kept dropping.
The room was so warm... But also more comfortable than I expected. Comfortable bed. How water.
Stayed in January 2024
Reviewed: December 31, 2023
Terry
United States of AmericaMinimal breakfast
Stayed in December 2023
Reviewed: December 26, 2023
Alexey
Czech RepublicThere was a stinky carpet because of being washed and not properly dried and the receptionist fixed it with an odor spray. The room needs renovation
Very helpful and open-minded receptionist willing to resolve any trouble and supporting with any questions. A reasonable price to oversleep in the last moment. The bed was comfort
Stayed in October 2023
Reviewed: November 15, 2023
Amadeus
United States of AmericaThe amount of homless people walking around
The staff was very friendly
Stayed in November 2023
Reviewed: November 4, 2023
Fitzgerald
United States of AmericaParking was horrible. There were limited availability, and several other patrons had trailers taking up 2-3 spaces. I was forced to park at the repair shop next door (apparently the owners own it.) thankfully they weren’t open on Sundays (I stayed overnight sat - Sunday), otherwise I would have had no idea where I could have parked. But this isn’t something you want to have to worry about when you drive in late at night.
The property itself was fine for a one night stay. Rooms were clean and the staff was great.
Stayed in October 2023
Reviewed: October 15, 2023
Erin
United States of AmericaI could have had more variety with breakfast
Beds were soft, rooms were well maintained. Staff was polite and greeted us each time he saw us
Stayed in October 2023
Reviewed: October 4, 2023
Brown
United States of AmericaBathroom was not Clean !!! Shower did not drain well, shower floor was Not Clean !! Bath room window was not secure…..on the Ground Floor !!!
Very Hard to get past the dirty bathroom !!! We did Not take showers !!!
Stayed in September 2023
Reviewed: September 21, 2023
Carena77
United States of AmericaThe rooms are soooo small and probably have better breakfast.
Location and staff.. location is a safe lace. Staff member was very nice and helpful.
Stayed in August 2023
Reviewed: September 16, 2023
Lucam76
ItalyPrice, wifi, room big.
Stayed in September 2023
Reviewed: August 17, 2023
Ken
United States of AmericaThe toilet was the size of one in a Kindergarten classroom
Stayed in August 2023
Reviewed: August 4, 2023
Davis
United States of AmericaThe price and snack like breakfast
Clean, available last minute and the staff was very nice
Stayed in July 2023
Reviewed: July 27, 2023
Marc
BelgiumFeels a little bit old
Location
Stayed in July 2023
Reviewed: July 11, 2023
Daria
RussiaThe room was rather dirty, shower cabin was very small and uncomfortable
I got what i expected for my money
Stayed in July 2023
Reviewed: July 3, 2023
Brian
United States of AmericaDistant trains at night and noisy kids next room over.
The receptionist was very helpful. Our room seemed very clean and recently remodeled.
Stayed in July 2023
Reviewed: June 11, 2023
David
United States of AmericaBooking.com price was far less than I was charged.
Room was clean. Parking was convenient.
Stayed in June 2023
Reviewed: May 25, 2023
Thomas
United States of AmericaBreakfast
Stayed in May 2023
Oiartzun, Spain
Innsbruck, Austria
Siena, Italy
Graal-Müritz, Germany
Jaunay-Clan, France
Shanghai, China
Bangalore, India
Fažana, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content