642B E Washington St , Charles Town, 25414, United States of America
#8 of 9 hotels in Charles Town
Guests' ChoiceBased on 289 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.8
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Michael
United States of AmericaLittle noisy. Got what I paid for.
Price
Stayed in April 2024
Reviewed: April 14, 2024
Kallynn
United States of AmericaThe internet kept going out and our tv did not work in our room at all.
Its was very clean
Stayed in April 2024
Reviewed: April 5, 2024
Chris
United States of AmericaUnfortunately this time a few domestic fights. Not thier fault but disruptive three of the five nights. Not the same rooms each time just people coming and going. I really enjoy this hotel and going back in two months
I stay here three to four times a year for 4 to 8 nights. Location superb. Lots of eatery in walking distance. I love the town and walk the tiwn and shops and Eden cemetary everyday. Great staff. Wonderful breakfast. Hotel is a good price. It is very clean.
Stayed in April 2024
Reviewed: December 5, 2023
Jason
United States of AmericaThe road noise was excessive.
Like the value for my money and the proximity to the casino.
Stayed in December 2023
Reviewed: October 28, 2023
Gee
United States of Americaterrible bed, bed frame not stable
location adjacent to casino
Stayed in October 2023
Reviewed: September 21, 2023
Raymond
United States of Americanot enough towels and the floor was dirty
parrking was great
Stayed in September 2023
Reviewed: September 11, 2023
Jason
United States of AmericaN/A
Liked the value for my money. The cleanliness and location were also great
Stayed in September 2023
Reviewed: August 22, 2023
Judith
United States of AmericaThe room smelled like cigarettes
Stayed in August 2023
Reviewed: July 20, 2023
Anthony
United States of AmericaThe facility was in very good shape And clean the staff was very courteous and accommodating.
Stayed in July 2023
Reviewed: July 3, 2023
Cheri
United States of AmericaI didn't like that there was no carpet in the room and every time my husband or I moved the bed moved a little, lol.
It was great
Stayed in July 2023
Reviewed: June 19, 2023
Donna
United States of AmericaPillows were very uncomfortable
Location
Stayed in June 2023
Reviewed: June 14, 2023
Linda
United States of AmericaIt's an older place with a separate section where I stayed. It would be nice to have more information on the layout in the room as to where ice machines are located. And more channels on tv, a lot were pay to view. Need to be careful of the middle leg of bed frame, I stumped my toe several times on it.
Quiet on nights that I stayed even though it is on main street. Right across from the casino, restaurants close, pharmacy, grocery, and gas nearby as well.
Stayed in June 2023
Reviewed: May 30, 2023
Dana
United States of AmericaThe stains on all bedding. The lady at desk in the morning at checkout was so unpleasant.
The location to casino is great, and the price is affordable. Breakfast was good.
Stayed in May 2023
Reviewed: May 29, 2023
Marina
United States of AmericaMy room was not ready at 3 pm, and receptionist told she didn’t know when it would be ready
Convenient location, quiet, clean, appliances were working
Stayed in May 2023
Reviewed: April 28, 2023
Verbosky
United States of AmericaIt was a bit loud since we were on the ground floor with parking right outside the door.
It is right across the street from the Hollywood Casino! Room was clean & it was perfect for an overnight stay to attend a concert at the Hollywood Casino. The shuttle driver was the absolute best!! I absolutely hate casinos and he gave us directions directly to the restaurant and the concert hall, so we didn't have to wander around looking.
Stayed in April 2023
Reviewed: April 24, 2023
Anthony
United States of AmericaEasy to get checked in
Stayed in April 2023
Reviewed: April 19, 2023
William
United States of AmericaOpened door and smoking smell hit us in the face. I requested a different room but was told the property was sold out. Suggested we be offered a discount but was told she could not do that. Someone had taken desk chair out of the room. Had no place to sit except on bed. Had to take a chair from the lobby to our room. No ice bucket. Had to ask for one at front desk.
The staff could not be nicer and showed genuine concern that we had a pleasant stay.
Stayed in April 2023
Reviewed: February 15, 2023
Sharon
CanadaBreakfast was awesome. Casino was walking distance. Clean.
Stayed in February 2023
Reviewed: November 27, 2022
Louise
CanadaIt would have been better if the WIFI worked properly and if the computer worked in the lobby Also it would have been an advantage if the receptionist could have helped. She knew NOTHING about the password that did not seem to work
The breakfast was ok. Typical of all " free breakfasts"
Stayed in November 2022
Reviewed: November 14, 2022
Crystal
United States of Americawas close to casino and they shuttle you back and forth. Tina was great!!
Stayed in November 2022
Reviewed: October 24, 2022
Malik
United States of AmericaSheets had hair on them. A pillow was dirty
Stayed in October 2022
Reviewed: October 24, 2022
Vegas1966
GermanyNo WLAN during our stay. Breakfast was very basic.
Room had enough space. Beds were comfortable. It was clean. Lot of Fast Food restaurants.
Stayed in October 2022
Reviewed: October 15, 2022
Jennifer
United States of Americathe exterior of the property was littered
location and shuttle service. everyone was very friendly and welcoming.
Stayed in July 2022
Reviewed: October 15, 2022
Misty
United States of Americafloors need cleaned better, had to wear shoes the time of our stay because dirt kept sticking to the bottom of our feet, the shower knob for cold water was broken, fell apart in the tub during my shower, people above our room was VERY disrespectful, they were stomping across the floor ALL NIGHT long, we weren’t able to get much sleep because of it
location, staff was friendly, room was nice, bed and pillows were comfortable
Stayed in October 2022
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