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  5. Reviews of River Valley Inn and Suites I-40

Reviews of River Valley Inn and Suites I-40 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5103 Towson Avenue, Fort Smith, AR 72901, United States of America

Review Score

Based on 194 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    6.1

  • Facilities

    5.1

  • Staff

    6.1

  • Value for money

    5.9

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Bed Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were hard and pillows flat.

    I like that it was quiet.

    Stayed in April 2024

  • Reviewed: November 6, 2023

    4.0
    Truth
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No extra pillows. No ice machine. Had lots of doors, but only 1 entrance

    Price was about it

    Stayed in November 2023

  • Reviewed: September 18, 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms very dirty

    Nothing

    Stayed in September 2023

  • Reviewed: July 24, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very saggy, the AC didn't work properly and the room was noisy.

    Location and price are good.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Location and staff was nice

    Stayed in June 2023

  • Reviewed: June 17, 2023

    3.0
    Won't be making that extra $$ off me again.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I always have to clean the room before and after I stay. The floors are not really clean and ur feet get extremely dirty just walking to the bathroom. They also changed me for stains on their sheets that were already there. I never sleep on motel sheets I bring my own alway, and for a clean band new hand they said was dirty and had stains. It was never used nor taken out of the room. How funny.

    Not a lot of people stay there

    Stayed in April 2023

  • Reviewed: June 5, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelled like marijuana and I use a CPAP at night that intensifies the smell. Nothing like waking up with a high.

    The value.

    Stayed in June 2023

  • Reviewed: April 23, 2023

    5.0
    Peaceful and respectful people
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn’t cleaned

    No breakfast there

    Stayed in April 2023

  • Reviewed: March 28, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Cozy

    Stayed in March 2023

  • Reviewed: March 9, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The fact that they ask for a 100 cash deposit and you don't get that back if the sheets or towels have a stain when you check out

    Clean quite place

    Stayed in March 2023

  • Reviewed: February 25, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The wifi was awful!

    Stayed in February 2023

  • Reviewed: February 11, 2023

    3.0
    Save yourself from disappointment and avoid booking with River Valley Inn and Suites.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Once I arrived I could see why a waiting period wasn't necessary. Absolutely no one is walking into the lobby and wilfully booking a room. When I travel I take my own soap and shampoo. They have a policy that requires a $100.00 deposit in the case that anything is broken or stained you'll be charged. I used my own soap to wash my face and hands and used a small towel to dry. Upon checking out the lady who checked my room said the towel was stained. The towel had a faint amount of dirt on it from blotting my forehead prior to washing. They charged me an additional $5 00 for the towel claiming it was stained when it was just simply had a little dirt on it. A stain is established/confirmed when you wash something and it doesn't remove what was visible. I've had clothes that I did yard work in that aftet a wash you wouldn't have guessed that I was working in the yard. Why do we as human beings take a bath/shower if there's no chance of removing oil or dirt from our body??? A major scam regarding the deposit if I've ever seen one.

    The only thing I liked was that I didn't have to wait 3 hours to check in once I booked the room online.

    Stayed in February 2023

  • Reviewed: January 24, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was not worth the value I paid.

    the quietness

    Stayed in January 2023

  • Reviewed: November 1, 2022

    5.0
    Would not stay again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the staff was rude and they charge for weird things like using a wash cloth or towel to dry after showering. if you go here please bring your own towels etc…

    the bed was comfortable.

    Stayed in October 2022

  • Reviewed: July 5, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The way they had it set up.. I didn't like how the place smelled like drugs...

    The restaurants were closed bye.. easy to get to

    Stayed in July 2022

  • Reviewed: May 19, 2022

    5.0
    Fair
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No coffee pot no cleaning and pool was closed

    Soft bed location

    Stayed in May 2022

  • Reviewed: March 25, 2022

    5.0
    Short and to the point
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a hassle to check in due to the fact that I already paid online just to show up and receive and unexpected $100 deposit

    Nothing

    Stayed in March 2022

  • Reviewed: March 19, 2022

    5.0
    I’m pleasant
    • Business trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff rude

    Big rooms

    Stayed in March 2022

  • Reviewed: March 4, 2022

    5.0
    I made it all the way through my time there.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    less than $100.00 on deposit would be nice

    Quiet and I have nothing to complain about mostly. deposit is steep. but I think that I was able to get to relax and get some things done.

    Stayed in February 2022

  • Reviewed: February 12, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Pretty old rooms, needs refurb. No coffee or maker!!

    Price and they don't bother you.

    Stayed in January 2022

  • Reviewed: November 20, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Close to restaurants and stores

    Stayed in November 2021

  • Reviewed: October 31, 2021

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in lady was nice and friendly the check out lady.had a bad attitude No have a good day, come back, thank you nothing

    The check in .lady.was friendly

    Stayed in October 2021

  • Reviewed: October 12, 2021

    3.0
    Glad to go .
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were people hanging around out side.

    Stayed in October 2021

  • Reviewed: September 8, 2021

    4.0
    Disappointing
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a plug-in socket that had no cover on it and I had my toddler with me. Also the bathtub was dirty

    Stayed in September 2021

  • Reviewed: August 21, 2021

    4.0
    Never again will I stay in this facility.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights

    Dingy and not well kept up. They were knocking on doors and spraying for bugs individually as I was checking in and getting to my room. The escort for the pest guy was a guy in a security t-shirt and flip flops walking around knocking and yelling" security." Downstairs exit door on north side was locked from the outside AND FROM THE INSIDE - got to be a fire code violation at minimum. No add'l interior lock on my door to better secure the room while I was inside. Taped up tacky signs everywhere on what NOT to do or have. Lobby and hallways NOT air conditioned in the middle of a hot summer. Posted policy about an add'l $100 deposit for Booking.com customers that wouldn't clear until the motel inspected the room...

    Bed was big and comfortable though the comforter was a lumpy mess. Room A/C was good. Fridge and TV and microwave worked. Water pressure was good.

    Stayed in August 2021

Showing 1 - 25

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