3206 Parkway, Pigeon Forge, TN 37863, United States of America
#432 of 462 hotels in Pigeon Forge
Guests' ChoiceBased on 1793 hotel reviews
5.6Cleanliness
6.2
Comfort
6.4
Location
7.9
Facilities
5.9
Staff
7.3
Value for money
6.6
Free Wifi
5.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Reeves
United States of AmericaI didn’t like the parking. one of the nights that we stayed there was no where to park at all and we had to park across the street. also the whole place was under construction. i
you get what you pay for, the beds was very comfortable and in a good spot. the room was pretty clean
Stayed in May 2024
Reviewed: May 20, 2024
Jeffrey
United States of AmericaHalf of the plugs don't work. The elevators didn't work because of repainting.
The location was great. Things were in walking distance. There food places on both sides of the hotel.
Stayed in May 2024
Reviewed: May 20, 2024
Kendra
United States of AmericaThe air conditioner kept freezing up and never would cool the room down, there was blood on the blanket and sheet, duck tape in the bath tub, when I turned the water on at first it was silver, the parking wasn’t the best, and the soap, shampoo, and conditioner bottles were all empty!
We liked the location, the hardwood floors, and the price.
Stayed in May 2024
Reviewed: May 18, 2024
Rios
United States of AmericaThe hotel advertised breakfast online, but upon arrival I was told they only served breakfast on the weekends even though they advertised breakfast. The hotel looks very rundown on the outside, and the room I was in had a damaged floor, dirty coffee machine, missing toiletries, non-working lights, and a leaky toilet.
The price
Stayed in May 2024
Reviewed: May 16, 2024
Sullivan
United States of AmericaLocation & to noisy
Nothing
Stayed in May 2024
Reviewed: May 9, 2024
Sandy
United States of AmericaSmells of paint and people cooking in the room next to us
Not a lot they were remodeling, they didn’t tell us that
Stayed in May 2024
Reviewed: May 7, 2024
Kimberly
United States of AmericaThat they're was snot on the wall and hair in the shower and holes in the wall but they moved us so they made it good.
The location
Stayed in May 2024
Reviewed: April 30, 2024
Jamie
United States of AmericaRoom was not what the photos looked like at time of booking. No washcloths. No housekeeping only once out of a 4 day stay
Good location
Stayed in April 2024
Reviewed: April 29, 2024
Chris
United States of AmericaRoom was dirty. Bed was VERY uncomfortable and unstable Hotel is undergoing modifications Breakfast was sparce and intrusive
Good location Desk clerk was very friendly and helpful
Stayed in April 2024
Reviewed: April 5, 2024
Samantha
United States of AmericaIt could use a bit cleaner rooms, and the construction on the above 3rd floor was so loud.
The workers were very nice and polite
Stayed in April 2024
Reviewed: March 25, 2024
Katrina
United States of AmericaThe construction going on and the room wasn't clean enough.
The location
Stayed in March 2024
Reviewed: March 11, 2024
Deanna
United States of AmericaFloors were disgusting and our feet turned black. Floors were sticky. Fixtures torn off walls. Half of the electrical in room didn’t work. No extra toilet paper, Kleenex in room. Had to ask for towels.
The location was great. Staff was friendly. Mattress was comfortable.
Stayed in March 2024
Reviewed: February 10, 2024
Rebnexly
United States of AmericaNo breakfast
Stayed in February 2024
Reviewed: February 8, 2024
Jennifer
United States of AmericaWas beside people who lived there so you could hear all their noise all night, could smell cigarette smoke from next door, had no shower curtain, and the floors were dirty.
The beds were comfortable and it was spacious
Stayed in February 2024
Reviewed: January 26, 2024
Rivera
United States of AmericaThe front door didn't had a lock on top the bath tub was dirty the conditioner bottle didn't work it was hair in the bathroom
Stayed in January 2024
Reviewed: January 19, 2024
Ethan
United States of AmericaRooms were very outdated. Meaning the first room that I stayed in have mold on the shower wall and the bathroom ceiling. Trim was missing. Ive stayed here before and had no issues but this time I was very disappointed. New ownership needs to step it up.
Stayed in December 2023
Reviewed: January 17, 2024
Stevens
United States of AmericaThe parking Our light in the bathroom wouldn’t even work. It looks like somebody came out to change the bulbs and just left them there you could see up into the ceiling. The shower was disgusting.
On the main drag, but parking access was bad.
Stayed in December 2023
Reviewed: January 12, 2024
Sherry
United States of AmericaBed uncomfortable
Value
Stayed in December 2023
Reviewed: January 12, 2024
Sherry
United States of AmericaThe bed was really uncomfortable
The value
Stayed in December 2023
Reviewed: January 2, 2024
Brittney
United States of AmericaThe four flights of stairs. The bed was very uncomfortable,not enough towels for 4 people they give you two…
It was close to everything
Stayed in January 2024
Reviewed: January 2, 2024
Ronnie
United States of AmericaHard bed, the body was and hair conditioner was empty in the shower, the hair dryer seized up and started smoking while I was using it. Floor needed cleaned
Location
Stayed in January 2024
Reviewed: January 2, 2024
Sammie
United States of AmericaThe bathroom was disgusting. The bathtub looked unclean. Price was not what was set on booking.com.
Complimentary breakfast was great. Staff was really sweet!
Stayed in January 2024
Reviewed: December 28, 2023
Arsilia
United States of AmericaThe room was dirty, there was dust on the headboard and lamp that I dusted off. The shower lining was peeling off and the floors were bulging. The walls were super thin and you could the two rooms on the other sides have general conversations so it made it loud. & the other rooms were smoking and it was seeping into our room. At check in the receptionist was on FaceTime with someone while checking people and myself in, i thought it was unprofessional and violates privacy since we are giving our license and credit cards to her. Stay somewhere else and spend the extra money for a peace of mind and cleaner room.
The location was on the Main Street so that was a plus!
Stayed in December 2023
Reviewed: December 27, 2023
Kaley
United States of AmericaFloor in room was dirty, lamp shade was broken, phone was not hooked up, tv had poor connection.
Friendly staff, breakfast was decent.
Stayed in December 2023
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