378 West Calaveras Boulevard, Milpitas, CA 95035, United States of America
#19 of 20 hotels in Milpitas
Guests' ChoiceBased on 81 hotel reviews
5.7Cleanliness
6.3
Comfort
6.3
Location
7.4
Facilities
6.1
Staff
7.3
Value for money
6.8
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 27, 2024
Maricela
United States of AmericaIs pretty dirty. The cleaning team needs to take more time detailing the rooms. We found a death roach in one of the walls
Is convenient
Stayed in May 2024
Reviewed: May 23, 2024
Yohannah
United States of AmericaThe room, for a non-smoking room, could smell a little better. The towels were really scratchy.
The location was a little sketch and the room smelled weird, but it was clean and met our needs.
Stayed in May 2024
Reviewed: April 28, 2022
Matthews
United States of AmericaThe room and everything was old and broke. The towels were coarse. I will not be back.
It had stores around it.
Stayed in April 2022
Reviewed: January 25, 2022
Angelo
United States of AmericaCouch needs too clean up, found cockroah at bed and some at table side, needs to spray the whole room with some kind of fragrance, hope this would help.
Tv is good bathroom is nice, price is not bad
Stayed in January 2022
Reviewed: December 15, 2021
Mela
United States of Americai didn’t like how the lady at the front desk attention
like
Stayed in December 2021
Reviewed: July 1, 2021
Noreastermike
United States of AmericaIt is outdated. I would not bring a companion.
The price was good for the area. Location worked very well for my needs. I just needed a place to sleep for the weekend. Staff was considerate. No real complaints. Would stay again as long as I travel solo.
Stayed in June 2021
Reviewed: June 23, 2021
Alondra
United States of AmericaToo crowded
The cleaniness
Stayed in June 2021
Reviewed: May 18, 2024
Melinda
United States of AmericaThe entire staff are very kind and caring. This has become my favorite place to stay when needed.
Stayed in May 2024
Reviewed: February 7, 2024
Thomas
United States of AmericaNothing
It was within walking to a lot of stores and a short drive to anything else
Stayed in January 2024
Reviewed: February 6, 2024
Bernard
United States of AmericaThe stay was fine. Ok it is not the Hilton, but the prices are not the Hilton either! No complaints at all. Bernie McPherson
The staff was most welcoming and gracious. I asked a dozen questions since I was new in the area, he answered all of them with adding in information he thought was helpful. He made our stay so much more enjoyable! We will stay at Heritage Inn again!
Stayed in January 2024
Reviewed: December 8, 2023
Carlton
United States of AmericaThere was nothing that I did not like
Staff was wonderful and very customer friendly
Stayed in December 2023
Reviewed: December 1, 2023
Bibiana
United States of AmericaThier was nothing I disliked, I was very satisfied with my stay.
The housekeeping & front desk manager were very accommodating & pleasant.
Stayed in November 2023
Reviewed: August 8, 2023
Aprylle
United States of AmericaSmelly, outdated, bath tub terribly stained, mold in the shower curtain
Not a lot
Stayed in August 2023
Reviewed: July 11, 2023
Larez
United States of AmericaI thought we were going to be all run down but it's pretty nice for the price
Stayed in July 2023
Reviewed: June 24, 2023
Valerie
United States of AmericaOut dated needs to be remodeled
Just the price
Stayed in May 2023
Reviewed: December 26, 2022
Gerkson
Mexicothe bed was dirty
Stayed in December 2022
Reviewed: December 12, 2022
Risela
United States of AmericaThe room, the bed was stained and disgusting and the towels were dirty and mold in shower.
Nothing at all was very upset
Stayed in December 2022
Reviewed: October 24, 2022
Dayna
United States of AmericaEverthing. Old, dirty, disgusting, pure crap.
the location
Stayed in October 2022
Reviewed: September 27, 2022
Sanjay
IndiaStay was very very basic and not comfortable at all.
The location was great and staff was very supportive.
Stayed in August 2022
Reviewed: July 29, 2022
Meynardo
United States of AmericaThe mattress is old and dirty; there are no cups nor water container; the bathroom faucet did not have enough water; the bathroom is dirty looking; the description says continental breakfast is available, there was none.
The location is near where I visited.
Stayed in July 2022
Reviewed: July 17, 2022
Gustavo
United States of AmericaServices
Great people and services
Stayed in July 2022
Reviewed: June 5, 2022
Justine
United States of AmericaLocation is acceptable for all my needs
Stay there for rest.
Stayed in June 2022
Reviewed: June 1, 2022
Jamie
United States of AmericaThere wasn't anything I didn't like
The location is great it is located in the center of town right off main highway.
Stayed in May 2022
Reviewed: March 14, 2022
Jesus
United States of Americadirty and lots of bugs
nothing
Stayed in March 2022
De Haan, Belgium
Emmelsbüll-Horsbüll, Germany
San Antonio, USA
Lesko, Poland
Herceg-Novi, Montenegro
Morelia, Mexico
Leticia, Colombia
Naples, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content