865 Francisco Blvd E, San Rafael, 94901-4759, United States of America
#10 of 12 hotels in San Rafael
Guests' ChoiceBased on 185 hotel reviews
6.4Cleanliness
7.2
Comfort
7.2
Location
6.9
Facilities
6.7
Staff
7.0
Value for money
6.9
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Eleazar
United States of AmericaNew remote control for the tv
Close access to freeway
Stayed in April 2024
Reviewed: March 19, 2024
Barbara
SwitzerlandEnvironment at itself
24h reception, near by a good Mexican restaurant , clean
Stayed in March 2024
Reviewed: March 5, 2024
Timothy
United States of AmericaThe price
Stayed in March 2024
Reviewed: February 18, 2024
Taylor
United States of AmericaShower went hot then cold rapidly and repeatedly it was rather unpleasant
Breakfast basic fruit and oatmeal options
Stayed in February 2024
Reviewed: September 15, 2023
Rahshuwn
United States of AmericaThe owner would let my son who has autism keep his emotional support dog in the room. And when I told him it was an emotional support dog he asked me for paperwork. It wasn't told to me about the pet and I stayed a whole night he actually seen me walking the dog
Everything
Stayed in September 2023
Reviewed: August 14, 2023
Warren
United States of AmericaShower/bath without safety features for senior citizens
Very clean; good bed
Stayed in August 2023
Reviewed: July 16, 2023
Noelle
United States of AmericaClose to Highway 101(frontage road). Not a very appealing neighborhood. Breakfast is minimal with bagels in plastic packaging,small yogurts, K-Cup coffee.
Breakfast not very interesting. I went to the coffee roasters across the street for better coffee and breakfast(seems to be a popular place where regulars greet the workers by name). Nice big bathroom(disabled access room). Really close to Highway 101 so there was traffic noise, however, not overwhelming. Had microwave oven and fridge so easy to store my leftovers from dinner. Not the most exciting location but when you reserve ahead you get a decent room price.
Stayed in June 2023
Reviewed: July 8, 2023
Elena
United States of AmericaThe female staff at the front desk was rude. I was not allowed to change rooms and pay less money due to my mother (third party) getting sick and not being able to travel.
I like the location.
Stayed in June 2023
Reviewed: June 15, 2023
Stephanie
United States of AmericaThe rooms open directly onto the parking lot like an old style motel. This meant noise plus zero privacy unless the curtains were tightly closed. The room was very small, and there was just a bed and a desk. Nowhere comfortable to sit and watch TV. Also, the tv was not streaming capable. The maids forgot shampoo my first night.
I didn't do breakfast, mostly because the receptionist called it "very small", plus there was a case of frosted flakes in the office, which did not appeal haha
Stayed in June 2023
Reviewed: March 27, 2023
Kim
United States of AmericaMildew smell in room
Stayed in March 2023
Reviewed: February 10, 2023
Samantha
United States of AmericaThere was some dry pee by the toilet, a used napkin under one of the table legs, the bathtub drain had grime on it and looked dirty, the bathroom window was left open without a screen (bugs, gross!), the shower water took like 4 minutes to reach a decent temperature, there were a couple long hairs in the bathtub, TV is tiny. However, the bed and pillows were very comfy and I slept great, the interiors look modern and nice, having a coffee maker, fridge, and microwave was awesome, and you can definitely tell that SureStay “sure is” trying to make the place nice. :) I would stay here again for a night or 2 if needed to. It’s nice that I was able to book last minute and everything was super easy. I was traveling for a job interview so this place was perfect for my needs. :)
More options would be nice
Stayed in February 2023
Reviewed: September 27, 2022
Naylene
New ZealandThe breakfast was horrible!
Stayed in September 2022
Reviewed: September 9, 2022
John
United States of AmericaThe bed was not comfortable at all. It felt like it had a bar in the middle of it. The room was sloped.
We did like being on the end closest to the freeway.
Stayed in September 2022
Reviewed: July 15, 2022
Tanye'
United States of AmericaAir conditioning unit not up to par.
Quiet, clean and neat in appearance. Non-smoking. Pleasant staff!
Stayed in July 2022
Reviewed: June 27, 2022
Abigail
United States of AmericaThe room wasn’t sound proof and outside smelled of cigarettes. Floor was a little uneven.
The room was clean.
Stayed in June 2022
Reviewed: March 1, 2022
Harris
United States of AmericaRoom #131 insects
Good
Stayed in February 2022
Reviewed: January 18, 2022
Jacob
United States of AmericaHousekeeping did not restock any used cups or toiletries. There is only 1 choice for coffee in the "breakfast area" and the juice machine was not working. There was not a clothes iron or a blow dryer in the room.
The room was clean and spacious. The bed was relatively comfortable, but still a bit hard.
Stayed in January 2022
Reviewed: October 4, 2021
Don
United States of AmericaNo place to hang clothes
Did not eat the "breakfast" Cleanliness good
Stayed in October 2021
Reviewed: September 13, 2021
Kathleen
United States of AmericaArea bad full of homeless people and hotel had a fire from a camper home caught on fire parked next to building of hotel my car almost burnt up scared me to death couldn't move my vehicle until debris was cleared
Nothing
Stayed in July 2021
Reviewed: August 28, 2021
Rebecca
United States of AmericaMattress was squeaky and I was unable to log in to there internet
Good location
Stayed in August 2021
Reviewed: June 28, 2021
Amber
United States of AmericaFor housekeeping to not try to come in before check out
Stayed in June 2021
Reviewed: May 30, 2021
Amber
United States of AmericaWifi didn't work, neighbors loud
Good price, location
Stayed in May 2021
Reviewed: February 1, 2024
Robert
United States of American/a
it had separate rooms
Stayed in January 2024
Reviewed: January 17, 2024
Marivel
United States of AmericaThe towels were too little , the heater was too old
The breakfast
Stayed in January 2024
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