3401 Bay Commons Drive, Bonita Springs, FL 34134, United States of America
#4 of 22 hotels in Bonita Springs
Guests' ChoiceBased on 533 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: February 20, 2023
Susan
United States of AmericaWISH THAT THERE WAS A BREAKFAST INCLUDED- TYPICAL FOR THIS PRICE RANGE IN ALL OF THE OTHER PLACES WHERE WE STAYED ON OUR TRIP
VIEW FROM BALCONY WAS NICE- ROOM 206.
Stayed in February 2023
Reviewed: February 3, 2023
Donna
United States of Americagreat location, hidden gem!
Stayed in February 2023
Reviewed: February 2, 2023
Susan
United States of AmericaMy only suggestion would be to provide a much higher quality of toilet paper. The one provided is commercial grade and not up to the standards of everything else in the hotel b
Stayed in February 2023
Reviewed: February 1, 2023
George
United States of Americathe front desk person was indifferent when we checked in
good location
Stayed in January 2023
Reviewed: February 1, 2023
Sheree
United States of AmericaOur initial room on the 2nd floor overlooking the pool had a serious ant problem. The next day we moved to the 4th floor across the hall overlooking the parking lot - no bugs, balcony, no view. No discount given for cheaper room. Room was also a little smaller. Love the hotel otherwise. This was our 3rd year staying there after renting a vbro in either fort Meyers beach or Naples
Stayed in January 2023
Reviewed: January 17, 2023
Cathleen
United States of AmericaBeautiful hotel. Friendly helpful staff. Great safe area. Good shopping.
Stayed in January 2023
Reviewed: January 12, 2023
Carinne
United States of Americathe a/c was noisy
location; cleanliness; friendly
Stayed in January 2023
Reviewed: January 10, 2023
Raymond
United States of AmericaService Could be a bit quicker at the restaurant but it was packed. Beach close was closed due to hurricane so we went to Naples.
Great location. Was not on the beach but very close driving distance. Is in a plaza that has a few great restaurants. We ate at the on-property restaurant and enjoyed it. They have half-off apps during happy hour that we really enjoyed.
Stayed in December 2022
Reviewed: December 23, 2022
Edmund
United States of AmericaShower pressure could have been a little stronger. Bed sheets were on the thin side.
Quiet rooms. Big bathrooms. Friendly staff. Location is great. Next door to a shopping center with numerous restaurants.
Stayed in December 2022
Reviewed: December 1, 2022
Alain
CanadaNothing with the hotel. Unfortunately, all the beaches in Bonita area have been destroyed by Ian Hurricane and are still not accessible currently (end of Nov 2022).
The room (#112) was very spacious, very clean, well maintained, small patio. Great wifi. Very quiet.
Stayed in November 2022
Reviewed: November 24, 2022
Palvino
United States of Americahad a charge for breakfast
large room
Stayed in November 2022
Reviewed: November 8, 2022
Richard
United States of America4pm check-in.
The pool, tiki bar and lakeside surroundings. Love the promenade next door.
Stayed in November 2022
Reviewed: October 2, 2022
Debra
United States of Americanot much, i did book with book.com and we checked out early to get out of town due to the hurricane, and i am waiting to hear if i will get a refund. I hope. we definitely want to come back, and recommend your location to our visitors to the area.
we ate at the little grille and really enjoyed the proximity. the view was nice to look out the room.
Stayed in September 2022
Reviewed: October 1, 2022
William
United States of AmericaIan, the hurricane spoiled the stay. Look forward to our next time.
Love the hotel and the location. Great people and clean rooms. Always a good time.
Stayed in September 2022
Reviewed: September 29, 2022
Francine
United States of AmericaI stay here almost every time I work in this area. Spacious rooms, friendly staff and always clean. It's right across the road from the promenade where there is shopping and dining.
Stayed in September 2022
Reviewed: September 14, 2022
Wendy
United States of AmericaThe shower and bath was so nice. Very big shower. The bed and pillows were so comfy My husband did see a small roach on the wall but could of come in from balcony The lake house restaurant was nice too. I had the fish tacos which were very good. Loved the area. There is a bakery and coffee place at the next shopping area by hotel. The best pastries I've ever had. All in all a very nice place and affordable.
Stayed in September 2022
Reviewed: September 12, 2022
Leslie
United States of AmericaCheck in staff was rude. Have to pay for continental breakfast/coffee.
Spotless clean. Well maintained. Location was great. Bartender was wonderful. Comfortable bed. Happy hour food and drinks were top notch.
Stayed in September 2022
Reviewed: September 12, 2022
Rose
United States of AmericaEverything was exceptional.
Stayed in September 2022
Reviewed: September 6, 2022
Paige
United States of AmericaThere was one gentleman at the front desk who was rude and condescending!! when I asked about which card my room was charging to he told me that I chose to use Expedia so who knows!! I was very rude myself at this point due to being spoken to by this gentleman in such a condescending manner. He acted as if a female coild not possibly know what they were talking about!! I DID NOT use Expedia to secure this reservation, I booked with Booking.com. We asked to use the card we gave them to pay for the room rather than the debit card used to make the reservation and were told by another lady that was fine and would be done…..guess what IT WASN’T, even though they ran the alternate card and put it on file. When we arrived home I found that my checking account had been drafted rather than the card we gave on site!! This was the 4th year in a row we have stayed here and love this property. Now we are considering other arrangements due to the rudeness and mishandling of our payment on this trip!!
clean, big rooms, restaurats on site and great value!!!
Stayed in July 2022
Reviewed: September 4, 2022
Lqman
IraqChilly nice place price are acceptable
Stayed in September 2022
Reviewed: September 2, 2022
Volynets
United States of Americabeautiful place
Stayed in August 2022
Reviewed: August 31, 2022
Phyllis
United States of AmericaHard to control temperature.
Not applicable
Stayed in August 2022
Reviewed: August 25, 2022
Kaitlyn
United States of AmericaSimon at the front desk was amazing and helpful
Stayed in August 2022
Reviewed: August 22, 2022
Carla
BrazilVery good hotel, beautifull , near a beautifull shopping with good restaurants
Stayed in August 2022
Reviewed: August 22, 2022
Lisa
United States of AmericaBed was uncomfortable, did not sleep well
Very clean and a great location
Stayed in August 2022
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