798 Albany Shaker Road, Latham, NY 12211, United States of America
#3 of 14 hotels in Latham
Guests' ChoiceBased on 693 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Irene
United States of AmericaNo microwave
Room decor
Stayed in April 2024
Reviewed: April 26, 2024
Susan
United States of AmericaAccomodatin
Stayed in April 2024
Reviewed: April 26, 2024
Andria
United States of AmericaThe size of the room didn't have a wide enough "empty space" or allow enough space for private stretching or yoga... the only option was the tight hall near the bathroom that was narrow or the area by the desk where even if i moved the chair i might hit my head on the desk. I don't want to stretch in public in the fitness center with strangers watching.
The fact the floors were clean cuz tile... my socks weren't dirty like they can get in other hotels... clean socks means you mopped.
Stayed in April 2024
Reviewed: April 14, 2024
Lili
United States of AmericaMinor: Not much storage space in the room (no real dressers), but there are enough hangars, benches, etc that it was fine for our stay. Again, very minor - overall we really liked it here.
Great location, very close to the airport with convenient shuttle to/from. Also right next to a really nice walking/jogging multi-use trail. Good, clean accommodations, comfortable bed, nice bathrooms.
Stayed in April 2024
Reviewed: April 12, 2024
Renee
United States of AmericaN/A
Location, ease of using shuttle, friendliness of shuttle drivers, hotel staff, and housekeepers, the color and design of the rooms, the comfortable mattress, temperature control, quality of breakfast food, availability of snacks and drinks. Oh, and the walking path!
Stayed in April 2024
Reviewed: April 7, 2024
Karen
United States of AmericaPoor light for reading.
Breakfast was adequate.
Stayed in April 2024
Reviewed: April 7, 2024
Elizabeth
United States of AmericaSoap, shampoo, etc containers were hard to work with arthritic hands.
The room was clean and well maintained and the bed was comfortable. The breakfast was quite nice with a good selection, nicely prepared and set out. But what set the property apart was the staff. They are extraordinary!! They were polite, professional, knowledgable, very competent and eager to go the extra mile to make the stay comfortable.
Stayed in April 2024
Reviewed: April 5, 2024
George
United States of AmericaLoved everything
Unique in style and very familiar focused
Stayed in April 2024
Reviewed: March 22, 2024
Kathy
United States of AmericaPool wasn't warm
Price and convience to airport
Stayed in March 2024
Reviewed: March 19, 2024
Ivonne
United States of AmericaCheckin clerk was friendly upon arrival.
Stayed in March 2024
Reviewed: March 18, 2024
Sara
United States of AmericaEverything was great
Clean and staff were very friendly!
Stayed in March 2024
Reviewed: March 3, 2024
Stephanie
United States of AmericaThe front desk staff was super accommodating
Stayed in March 2024
Reviewed: February 20, 2024
Giorgio_arvani
United KingdomThe sound insulation was not good - we could easily listen to the TV from the room next door & then hear someone snoring!
Clean room & friendly staff. Convenient location & overall a good value for money.
Stayed in February 2024
Reviewed: February 8, 2024
David
United States of AmericaThis hotel has the specific purpose of airport service, and it's an excellent facility for that purpose.
Stayed in February 2024
Reviewed: February 2, 2024
Bibi
United States of AmericaNo comments
Breakfast was great!
Stayed in January 2024
Reviewed: January 8, 2024
Juliette
United States of AmericaThe toilet seat was loose which was annoying.
Great gym gear and good breakfast
Stayed in January 2024
Reviewed: January 1, 2024
Heather
United States of AmericaN/a
Loved the stay, great pool and common area
Stayed in December 2023
Reviewed: December 30, 2023
Jeanne
United States of AmericaNothing
The staff was accommodating & friendly. The room was clean & efficient
Stayed in December 2023
Reviewed: December 23, 2023
Jeffrey
United States of AmericaIf any complaints. I wish we could of had a microwave in the room
Staff was very friendly and helpful the minute we walked into the hotel.
Stayed in December 2023
Reviewed: December 22, 2023
Rebecca
United States of AmericaNo garbage bags in containers
There was a welcome message on my tv screen 😀
Stayed in December 2023
Reviewed: December 17, 2023
Amber
United States of AmericaAbsolutely nothing
This was supposed to be a 2 person stay and ended up just being me. I took the fact that I would have 2 queen beds to my full advantage. I brought in cart after cart full of Christmas presents for my kids and wrapped in the room. No one judged and all were helpful. The housekeeping was outstanding and very clean. I even got a free concert while I was in my room and they were cleaning next door. It was much appreciated and the voice was absolutely beautiful! I have 4 kids so as much as the silence was nice, the singing housekeeper provided the much needed background noise I needed. The man mopping the hall where the elevators were on the main floor was awesome with the wierd look I gave him because the tile gives off a carpet visual and I honestly thought he was mopping carpet. I laughed and explained my facial expression and he was great about it. I have never seen such a clean breakfast bar and tables. The workers always have smiles and a great attitude. I felt bad for the boxes and styrofoam that I left in my room because I normally don’t do that. They were very understanding and great! This was my first solo trip to the city (I’m from the mountains) and I was so scared due to my paranoia. The location of the place reminded me of home and made me feel safer. I definitely will be planning a similar trip to the same place next year in December. OH! I almost forgot, the location is less than 15 minutes from any shopping destination I put in my gps. That was vital. I don’t like traveling far from my hotel for the places I need (especially if I am by myself).
Stayed in December 2023
Reviewed: December 15, 2023
Cindy
United States of AmericaGreat location for early morning flight! The staff was so friendly and helpful in arranging shuttles to the airport!
Stayed in December 2023
Reviewed: December 8, 2023
Kayser
United States of AmericaNot a single thing
I always love to stay here as a stop over to and from flights. Staff are so friendly. They offer a great selection of wine/beer for a nightcap and good selection of snacks. The rooms are simple and clean. The bathrooms are updated and lovely. The free breakfast is amazing. I really feel the theme of this hotel is a value of sustainability. Bravo. Please keep up the great work!
Stayed in December 2023
Reviewed: December 6, 2023
Leann
United States of AmericaNA Storage options
Clean, modern, friendly staff
Stayed in November 2023
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