Very clean, great location. Bright, comfortable decor. Helpful staff

Stayed in April 2024

Location

Stayed in March 2024

near resto

Stayed in March 2024

The rooms if were bigger for the price would have been great

Breakfast is standard American. The location is 10/10 ..everything you need is in walking distance The staff are very helpful

Stayed in December 2023

1) Would have preferred Larger rooms for the money charged 2) They do not have microwave at rooms .and have one central one near the front desk . would love to have one at rooms 3) Need to replace the Hot water and coffee pods at front desk frequently 4) They are close to Washington-Dulles airport however they only have the shuttle service on request that you have to book early both for arrival and departures . There is no scheduled shuttle service to Washington-Dulles airport. 5) The hand sanitizers and Hand soap dispensers at the common rest rooms on the lobby floor( first floor) did not have the sanitizing liquid or hand soap in them.

here is the list 1) Room cleanliness 2) Room Servicing Staff 3) Breakfast is typical however prepared daily 4) The front desk people were really helpful 5) The location is excellent (food , clothing , shoes, coffee and practically anything you need is at walking distance form the property) 6) Smart TV at room. 7) Safely park your car and fly ..My car was there for 40 days as I flew out of USA. 8) The gym was well equipped 9) They have a swimming pool which i did not use 10) They have a facility to play snooker at the lobby floor (first floor)

Stayed in December 2023

Noise

Did not eat

Stayed in December 2023

No microwave or ice bucket

Location

Stayed in December 2023

The breakfast was absolutely terrible. But that was my only fault with my stay.

Very welcoming staff, clean and pristine hotel with both indoor and outdoor lounge areas. This is also in an amazing location. Literally a 1 min walk to clothing, food, beverages, and dessert stores. Super amazing attractions nearby as well

Stayed in November 2023

All staff the hotel we very helpful, and nice. The room was spacious and clean. The gym was well equiped,

Stayed in November 2023

Not impressed with the quality of the breakfast

Stayed in October 2023

They could do a better job of doing maintenance. For example our A/C was super noisy so we kept it turned off but the blankets were not warm enough to keep us warm. The bike in the gym was out of service and the hand sanitizer dispenser was empty. The breakfast was also just meh and could include more healthy food items.

It's a newly build and modern hotel with thoughtful design choices. The location is also good and withing walking distance of One Loudoun downtown. The staff were very friendly and helpful and the lobby had good amenities and was nice to hang out in.

Stayed in October 2023

The pool was small and always full of rowdy loud teenagers. It was so bad, that even my young son decline to use the pool out of disgust and discomfort. We also asked twice for our room to be refreshed after a few days, but this was not done, until the following day, after I asked a third time. The cleaning staff turned on the room waking alarm for 6AM, without us asking for this. They did it again after refreshing the room. This caused us to be shocked awake after a long flight and jet lag. We were not business travelers, did not need an alarm, and were not asked whether we wanted it turned on. I took multiple attempts to finally get it turned off. Ruined sleep.

The information provided by staff about breakfast hours were vague and caused us to miss breakfast on Monday morning. However, the staff did make extra effort to provide food for us, after 9AM.

Stayed in August 2023

Breakfast was disappointing. Very average. For a hotel that caters to Gen Z and the environment in their philosophy and decor- get a push button expressio/cappuccino machine for the lobby/breakfast area and do away with all the plastic half and half cream and butter packets. Also start breakfast at 6:00 instead if 7:00. Also let your customers know during checking there is no housekeeping service unless requested.

Location was fabulous- close to shops and restaurants.

Stayed in July 2023

noise very late at night/ early morning coming from floor above. happened every night

good location and good price

Stayed in April 2023

N/A.

The hotel was clean and the room was very comfortable. I would stay here again. Very convenient to Rte. 7 and the shops and restaurants in One Loudoun.

Stayed in February 2023

it was hard to get ahold of the staff sometimes when we called down. the comforter was paper thin and the pillows were way too soft, you felt like your head was directly on the mattress.

the location was great and it was very clean. the staff was accommodating.

Stayed in February 2023

The free breakfast was no so good.

The location was great. The breakfast was not so good

Stayed in December 2022

just a lot of weird noises in the room

new and clean. different

Stayed in December 2022

Smaller room size

Location, room quality

Stayed in November 2022

The internet

car park

Stayed in September 2022

No microwave in room. Small desk.

Rooms were clean and comfy. Staff was amazing. Location is good for walkable food and entertainment options. Breakfasts were great

Stayed in July 2022

In

We were trapped in because of location far too expensive for that hotel

Stayed in June 2022

none

The location, cleanliness, the staff plus the amenities were all excellent

Stayed in May 2022

Booking .com blew it did not send my paid for King reservation so we were put in a double queen. Not what I wanted and prepaid for!

Chantel at the front desk was great with the booking problem

Stayed in June 2022