6975 Euclid Avenue, Cleveland, OH 44103, United States of America
#16 of 73 hotels in Cleveland
Guests' ChoiceBased on 1364 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.6
Staff
8.9
Value for money
8.2
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Yc
United States of AmericaBreakfast was subpar. Was expecting waffle maker but none. We have a car so not really care about location, but it's distance away from downtown.
Big room, VERY good shower, absolutely loved it. Coffee in the lobby is great and free.
Stayed in May 2024
Reviewed: May 27, 2024
Norman
United States of AmericaNo microwave
Cleanliness and staff
Stayed in May 2024
Reviewed: May 24, 2024
Min
SingaporeStaff unfriendly
Spacious and clean room
Stayed in May 2024
Reviewed: May 21, 2024
Pam
United States of AmericaPillows too soft
Great breakfast variety, employees hard working and friendly, cleanliness, nice beds and bathrooms, easy check in and out
Stayed in May 2024
Reviewed: May 20, 2024
Lee
United KingdomOur rooms air conditioning sounded so awful and very loud, couldn’t hear ourselves over it. We could have gone downstairs and told them but just turned it off as was late (when we put it on), and didn’t want to disturb any other guests. Mentioned it on checking out instead.
Very pleasant receptionist and reception area. Was clean and tidy. Breakfast was good and coffee available 24/7. Room was great size. Good stay
Stayed in May 2024
Reviewed: May 2, 2024
Angie
United States of AmericaA bit dusty - it looks like some items were missed during the cleaning (see the light switches and a bathroom fan - those are very dirty).
Everything looks new, decent breakfast, clean bedsheets and towels, all necessary toiletries were provided. Free parking, no weird smell.
Stayed in May 2024
Reviewed: April 28, 2024
Treva
United States of Americastain on the mattress. The loud people open slam doors, people next-door Kept me up all night
Stuff during check-in, she was so nice. She went over everything and she had a big smile on her face. Wish me a happy birthday. My husband loves the breakfast
Stayed in April 2024
Reviewed: April 21, 2024
Dom
United States of AmericaNot the hotel's fault - but the short stretch of 70th street to get into the parking lot is awful. You could lose a tire in a pothole.
We were in Cleveland for three days of testing at the clinic - pretty stressful. Without a doubt the convenience of getting to and from Cleveland Clinic was the main reason for our stay.
Stayed in April 2024
Reviewed: April 20, 2024
George
United States of AmericaEasy to get to the hotel Did not have shampoo at the bathroom
I did not use breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Isabell
United States of AmericaNo ice on each floor, it’s only by the lobby
Close to Cleveland Clinic
Stayed in April 2024
Reviewed: April 3, 2024
Andrew
United States of AmericaBreakfast was ok
Clean and comfy
Stayed in January 2024
Reviewed: April 1, 2024
Heather
United States of AmericaAir conditioner was noisy.
Breakfast was simple and good, staff was friendly, coffee was good and available.
Stayed in March 2024
Reviewed: March 29, 2024
Suzetta
United States of AmericaRooms were small
Location was great if needing to go to Cleveland clinic. Free parking !!!!
Stayed in March 2024
Reviewed: March 9, 2024
Mary
United States of AmericaOur room was very cold, staff came quickly and resolved. They did not have evening meal which would have been fantastic. Even sandwich or salad selection , as many people were at the clinic and way to tired to go out to find a bite to eat. They just wanted a quick bite and bed.Pleasant
The breakfast was nice. Meat, eggs, coffee, selection of cold cereals, warm oatmeal, juices, pancakes, fresh fruit, very close to Cleveland Clinic , free parking. Room was clean. We will use it again.
Stayed in March 2024
Reviewed: February 27, 2024
Anthony
United States of AmericaBreakfast was good on a couple of days. The sausage patties could have been browned more the second day. They should add potatoes to the Breakfast also
Stayed in January 2024
Reviewed: February 27, 2024
Melissa
United States of AmericaThe WiFi service was not working well. The wafflemaker was broken.
Breakfast was pretty good. My son liked the omlets, pancakes and free hot chocolate 24/7. Good location for us, we have to visit Cleveland Clinic a lot. The hotel is clean, quiet and the beds are comfy. I love the pillows.
Stayed in February 2024
Reviewed: February 12, 2024
Lea
United States of AmericaCoffee in room
The location was perfect for a hospital visit. Ample parking
Stayed in February 2024
Reviewed: February 9, 2024
Matt
United States of AmericaNothing comes to mind
Didn't eat breakfast
Stayed in February 2024
Reviewed: February 7, 2024
Jackson
United States of AmericaThat they only clean every other day
The front desk ladies were very kind, & helpful during our stay their.
Stayed in February 2024
Reviewed: January 25, 2024
Enrique
United States of AmericaBreakfast
Price
Stayed in January 2024
Reviewed: January 19, 2024
Amy
United States of AmericaBathroom, shower specifically was not as clean as it could have been.
great location for visiting the Cleveland Clinic, the rooms have what is neccesary & are well designed.
Stayed in December 2023
Reviewed: December 22, 2023
Simiya
United States of AmericaThe location was in a weird spot.
I liked the room decor. The staff was also friendly as well.
Stayed in November 2023
Reviewed: December 22, 2023
Mcneal
United States of AmericaThe sheets were stained on both beds. The light above the nightstand didn't work.
The customer service was excellent. It's a very nice & modern facility. I love the fire pit. The location was perfect for us to get to the Cavs game easily.
Stayed in December 2023
Reviewed: December 5, 2023
Dodson
United States of AmericaThere was dirt/dead skin on the sides of the bed
The spacious area given throughout the hotel
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content