3111 Franklin Blvd., Eugene, OR 97403, United States of America
#9 of 43 hotels in Eugene
Guests' ChoiceBased on 531 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
9.0
Staff
9.2
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Donald
United States of AmericaThe great walking paths along the river--across the street to the left and over the footbridge were a surprise delight.
Stayed in April 2024
Reviewed: April 7, 2024
Angie
United States of AmericaNo microwaves in the room.
The staff was so friendly and helpful.
Stayed in April 2024
Reviewed: March 31, 2024
Nelly
United States of AmericaThe room I was in, we kept on hearing noises outside our room.
It’s clean, and customer service was amazing. Specifically, the woman working at the counter the night shift was so kind and always had a smile on her face.
Stayed in March 2024
Reviewed: March 31, 2024
Alice
United States of AmericaThe staff at the Hilton Tru is unfailingly helpful and cheerful. The lobby is bustling and well laid out - work cubbies, food area, sofas, a pool table and adjacent workout room.
Stayed in March 2024
Reviewed: March 4, 2024
Joshua
United States of AmericaI don't know how to describe it other than the hotel was loud. Guests on the floor above us were easily audible, the heater in our room was very noisy, and the room was full of hard surfaces that didn't absorb sound. It could be that I'm nitpicking, but it was hard to rest.
The property seemed new, was easy to find, and is just East of downtown Eugene. The lobby is friendly and has some games, billiards, and a television. The room was very clean as well!
Stayed in March 2024
Reviewed: February 12, 2024
Rachel
United States of AmericaThe staff is friendly and kind to me and my dog. Breakfast: The coffee was good, I appreciated that oatmeal and hard-boiled eggs were offered. I'm gluten-free, so those options worked well for me. The river is across the road. It's nice to step outside walking the dog, with a patch of grass and view of the river. It's a busy road, but the river helps to soften some of the effects. Alton Baker Park is a short drive (or longer walk) from the hotel; we enjoyed a nice walk there at sunset.
Stayed in February 2024
Reviewed: January 23, 2024
Shan
United States of AmericaDid not like that there is no microwaves in the rooms, bathroom was small, no swimming pool. And tiny fridge, small tv
Loved the beds. And the staff was amazing and the breakfast was good. I left a day early due to the electricity went out due to the ice storm and they refunded me my money back!
Stayed in January 2024
Reviewed: January 22, 2024
Jen
United States of AmericaNothing
Friendly staff, clean and very welcoming
Stayed in January 2024
Reviewed: January 13, 2024
Cindy
United States of AmericaGood bed linens and sleep comfort, great desk service from friendly staff. Breakfast was good with lots of choices. Amenities seemed very hip and fun.
Stayed in January 2024
Reviewed: January 6, 2024
Kathryn
United States of AmericaNice place to stay. Comfortable rooms!
Stayed in October 2023
Reviewed: December 27, 2023
Denise
United States of AmericaThe hallway outside of our door needed to be vacuumed, there were chips all over that someone must’ve dropped.
Very clean!
Stayed in December 2023
Reviewed: December 27, 2023
Carpenter
United States of AmericaClean, quite, very comfortable bed and pillows and a nice breakfast.
Stayed in November 2023
Reviewed: December 27, 2023
Ceelina
United States of AmericaWe travelled with our kids and we aren’t able to heat up food as there is no microwave inside the room, but there is one at the lobby. Needs to have thicker fluffier pillows.
It is close by the freeway, quiet location.
Stayed in December 2023
Reviewed: December 25, 2023
Erik
United States of AmericaThe staff were nice and the TV in the hotel room was great for watching the game.
Stayed in December 2023
Reviewed: December 22, 2023
Barbara
United States of AmericaNothing
Everything!
Stayed in December 2023
Reviewed: December 19, 2023
Cindy
United States of AmericaIf you like a dark room to sleep in, this is not the place for you. Roll down blinds are light filtering, and the bright lights of the parking lot filtered into the room. There are no restaurants nearby, it's a 10 minute drive to get to a restaurant.
The staff was very friendly, breakfast was decent, bed was comfortable and room was clean. . Very modern facility. The battery on my TV controller went dead (with the TV stuck on), but when I called the front desk the attendant came up immediately to take care of it. Staff was great! They had a nice little workout room that I used. They also had a pool table in the lobby, which I would have taken advantage of if I was traveling with somebody else.
Stayed in December 2023
Reviewed: December 16, 2023
Khalil
United States of AmericaRooms were clean, simple, and spacious.
Stayed in December 2023
Reviewed: December 13, 2023
Chrystal
United States of AmericaThe air or heater kept clicking every couple of hours which would frack me out. Kept thinking someone was trying to get into the room for a min there
Cleanliness and the bed & pillows were comfortable
Stayed in December 2023
Reviewed: November 29, 2023
Richard
United States of AmericaNo issue with this property.
Clean very nice place to stay. Parking area is well lit up. Safe and comfortable place to spend a night or two. Easy location for freeway access.
Stayed in November 2023
Reviewed: November 27, 2023
Richard
United States of AmericaVery clean and easy location to freeway and close to college reason we came to this area.
Stayed in November 2023
Reviewed: November 24, 2023
Melissa
United States of Americagreat stay
Stayed in November 2023
Reviewed: November 23, 2023
Carolle
CanadaThe property is a little isolated. No good restaurants or stores with in walking distance. It would have good to have a microwave in the room. Limited selections for breakfast
Staff were friendly. Lavaza coffee served.
Stayed in October 2023
Reviewed: November 21, 2023
Brandon
United States of AmericaNoisy, you could hear everything going on in the hallway. At one point a vacuum was going and we could hear it clearly when we were trying to relax. Could hear everyone someone was walking down hallway or opening their door and could hear it so clearly that it felt like they were opening our door. So caused a bit of anxiety.
Very clean, friendly staff, awesome amenities, beautiful view, well organized.
Stayed in November 2023
Reviewed: November 2, 2023
Campbell
CanadaPet fee a little extreme at $50 when most hotels/ motels charge $25-35
Staff - awesome Cleanliness - amazing Location -great Parking - convenient & safe Food recommendation - so solid !! Breakfast - very good
Stayed in November 2023
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