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  5. Reviews of Tru By Hilton Harbison Columbia

Reviews of Tru By Hilton Harbison Columbia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

271 Columbiana Drive, Harbison, Columbia, SC 29212, United States of America

#108 of 108 hotels in Columbia

Guests' Choice

Review Score

Based on 938 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    8.0
    Great location but wouldn't be my 1st choice for a future stay in the area.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Weekend clerks not very friendly at all. No pool or outdoor sitting area.

    Breakfast was good. Close to shopping and restaurants. There was a little pond and walking trail that we discovered next to the hotel and we were able to sit out there. The morning clerk on Monday when we checked out was very friendly.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    7.0
    It was comfortable and quiet. Quality of facility not quite up to Hilton standards.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Decor. Paint job in the room was not neat. Cheap red fixtures. Microwave in room would have been nice. Better pillows needed.

    Breakfast food was good. Staff was always friendly and smiling.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    A minimalists dream.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls are very thin so you will hear your neighbors and people in the hallways.

    The staff was very friendly. The room was just what you need. Comfy bed, iron, fridge, mircowave, and very spacious shower.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    We were there for just one night and it was OK.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    Parking was very restricted. Some was available next door, but wasn't all that convenient. Traffic in the surrounding area is really bad. Not the kind of thing you would want to be coming and going very often during the day.

    Breakfast was decent. Limited choices. No eggs. Mostly pancakes and a few pastries available which was fine with me since I don't eat much at breakfast. If you are really into starting the day with a big breakfast, you might want to plan on going out for it. There is a very nice shopping center next door and tons of other shopping and eating nearby.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Would stay here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    A little noisy. Could hear the people on the floor above stomping around.

    Location is great. Plenty of restaurants and shopping nearby. Close to freeways. Rooms are not fancy but functional and clean. Staff is great.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The H/C unit made a horrible noise all night

    Updated. Off interstate. Walking distance to restaurants, breakfast

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Above all stay was good , my room was very clean , as a gold member I do want to be offered my free water & snack .
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee area very dirty in the lobby

    My room was clean

    Stayed in April 2024

  • Reviewed: March 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk service was poor and the market options did not come close to what the website claimed was offered.

    The room was very clean

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    This property is cool clean I would like to stay again
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have no dislikes about this property

    I like this property

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Girls day trip
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the room not having a closet or drawers to put up your clothes .several hooks dont equal a closet.. Didn't like not having enough spaces for parking when we got back from dinner .Maybe the large trucks should find parking in another lot instead of taking up 3 to 4 spaces for regular sized vehicles

    I liked the location ..it was close to all the places we wanted to travel to. I liked the breakfast the following morning ..rooms were comfortable . The complimentary tea and coffee setup was great. Staff was friendly

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Tru provides a great upbeat environment and has been my choice for hotel stays for several years.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Nothing I can think of at this time.

    Breakfast was pretty good. Times were good as well.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    If I come again I want a discount
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Only one worker. Rooms were dirty and not able to use.

    Nice rooms

    Stayed in December 2023

  • Reviewed: February 15, 2024

    8.0
    Nice. We’ll book again. Just make sure everything clean
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Head board was dirty. Still see hand prints

    Nice area nice room

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Clean, comfortable, and friendly,. I will stay again.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Firmer pillows or more pillows on the King Bed. A little to soft for the support that I needed.

    The size of the shower was larger than expected. Everything was a good value.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    I would visit again. The room need more instructions when entering normally there be a brochure telling you about your r
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was smaller than I expected, loud noisy from kids running around in the next room and also we didn’t know how to work the Wi-Fi it kept telling us we had to pay to use Wi-Fi.

    Good location

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Nice
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    HVAC unit loud could sleep with the noise

    Location and breakfast

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to do with Staff by any means but every time something occurred to me and I brought it forward to a Staff member. They were un able to do anything for me due to "system update" if it updated once during my stay...cool but when it updated 3 times once a day and weirdly enough when I brought up and issue? Kinda disappointing to have to be inconvenienced THAT many times. Especially when the system cancelled the use of my room card when I held very heavy objects in my hands.

    Breakfast was amazing Flexible with me when I called to notify that my flights were delayed and kept my reservation till I arrived Staff cleaned my room as promised every other day Prime location within great areas Staff was friendly to every problem I had

    Stayed in February 2024

  • Reviewed: January 30, 2024

    8.0
    Great stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It is to bad there aren't dressers of any kind.

    The breakfast was wonderful.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    8.0
    The hotel was clean, breakfast was good, and the staff was amazing.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were on the fourth floor and there was an overwhelming odor of marijuana coming from a room a few doors down. I had my 14-year-old son with me.

    Buffet breakfast, location, staff

    Stayed in December 2023

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave

    I like the design of hotel and the rooms

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Was pleasant & will prob return again.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heard a lot of bumping & what sound like tumbling coming from somewhere, but other than that I can’t really complain.

    Clean & cozy

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Overall it was a great stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough parking

    Staff was friendly

    Stayed in January 2024

  • Reviewed: January 9, 2024

    9.0
    Great place for an overnight stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast needs more offerings. No fruit no yogurt

    Very comfortable clean friendly.

    Stayed in January 2024

  • Reviewed: October 30, 2023

    7.0
    Fun place and comfortable
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Interesting decor different for a hotel and fun even including a pool table in lobby. Unusually good breakfast, helpful welcoming staff

    Stayed in October 2023

Showing 1 - 25

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