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  5. Reviews of Tru By Hilton Hershey Chocolate Avenue

Reviews of Tru By Hilton Hershey Chocolate Avenue This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

204 Hillcrest Road, Hershey, PA 17033, United States of America

#5 of 22 hotels in Hershey

Guests' Choice

Review Score

Based on 451 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    8.0
    My husband and I had a great stay, we definitely recommend for a short weekend vacation/staycation. Overall great st
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside I can say is that because this location is close to Hershey park there were a lot of families there that had some pretty excited children with lots of energy and sometimes they could be heard inside our room. The kids had the lobby a bit chaotic as they were playing games that were provided by the hotel, but could be very messy and loud at times. Prices of snacks/drinks were a little absurd, but I guess that’s to be expected near Hershey. That is it.

    I love that it was close to the Amtrak station, about a 15 min ride or so. The room was clean, the rooms were also very nice. Breakfast was really good, just wish there was an alternative breakfast meat besides pork. Very friendly and accommodating staff.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Great choice! Friendly and comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit expensive, but guess that’s to be expected as it’s so close to Hersheypark!

    Friendly staff, great location, comfortable bed and spacious room, good breakfast and nice pool! Great to be able to walk to Chocolate Ave and dinner out

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Clean, comfortable and well located to attraction and great dining.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms seemed small but it was not an issue.

    We loved having a space where kids can relax and have access to games for all ages. Breakfast was delicious and the options were great!

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn't like that there wasn't a closet and no microwave in the room.

    I liked how clean everything was at the hotel.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Great stay great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really

    Great location

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    we enjoyed it very much
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    there were no microwaves in the rooms

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    We love thislove this Location and it’s very clean
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was all great

    Location

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Enjoyable and relaxing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish the ice machine was closer

    I did not have breakfast, my choice

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Modern hotel with great amenities
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That we had to go home

    Lobby had board games and coffee which is a huge plus. Staff was helpful and overall stay was excellent.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Clean hotel in a convenient location
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean room with nice shower. Breakfast was excellent. Loved the scrambled eggs and pancake machine. Location was very convenient. Local pizza place was very good with quick delivery.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    We really enjoyed and would come back again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The only problem was the hot water ran out very quickly.

    It was family friendly and very clean.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Liked how clean it was

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    We would come back because we knew it was not the hotel’s fault
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the hallway was full of kids running up and being very loud. till very late and we could not get any sleep

    goog

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Facility was good.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast area wasn't enough and to little for so many. We decided to eat out.

    We were comfortable

    Stayed in February 2024

  • Reviewed: March 7, 2024

    10
    Couldn’t have found a more friendly, clean or comfortable stay anywhere else.
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Showerhead needed to be replaced. it was like a waterfall without the force. Removable showerhead would have been nice. Specially, when you Have to bathe someone that can not bathe themselves.

    Clean facility, excellent, breakfast variety ,Super friendly staff, very convenient to areas that we want to visit.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    10
    We gas a very pleasant stay. We were very impressed with the facilities and offerings.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good.

    Very clean. Staff was very friendly and helpful! Loved all the equipment in the workout room.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Good stay for a budget hotel.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One mirror was a little dirty with fingerprints. There was a sound of a motor running at times above us. The carpeting in the lobby of the room next to us was stained.

    Breakfast was good overall cleanliness in room was ok

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Great value and clean.
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside needs more landscaping and hardscaping. Pool is too small. Breakfast size area did not accommodate the amount of people waiting for breakfast. I waited 35 mins for two little pancakes. The temperature inside the building was super hot and very uncomfortable.

    Easy access. Very bright and colorful inside and welcoming.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Clean, great location, and comfortable.
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No microwave in the bedrooms, only in the lobby.

    Having a peloton in the workout room was awesome. Close to downtown restaurants.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    9.0
    Overall, great and we will come back without hesitation
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Not the fault of the hotel or staff but there was some sort of cheerleading convention going on and thete were dozens of teenage girls running wild throughout the place and they were very noisy. Don't misunderstand me, I have a house full of kids myself and these young ladies were just doing what young ladies do when gathered together in large groups. Again, no blame, no real "complaints", per se, but you asked if there was anything I didn't like. 🤷

    The hotel was located in a central location, close to everything. It was clean, we weren't inundated with cigarette smoke at the entrance like so many other hotels, the staff was great and the room was great. It was spacious and the bathroom was big and easy to use. The shower worked great, the drain was not clogged, and it was ADA compliant with grab bars and a curbless entry. You will appreciate these things, handicapped or not. The soap, shampoo and conditioner in those wall mounted tubes are so convenient! Literally nothing to not love about this hotel.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Great place for a quick family getaway to Hershey.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, comfortable lobby, nice pool and responsive staff.

    Stayed in December 2023

  • Reviewed: January 25, 2024

    10
    Great value for the price.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The breakfast area was so crowded and packed, we were unable to get breakfast. The line was long and there wasn't any place to sit. This was disappointing because part of what drove me to select this place was the free breakfast. We ended up having to go out and get breakfast anyway.

    We had a great time here. My favorite feature of the hotel was that it was very family-friendly. I love that when you go in, there are game tables for the kids and a bright and happy atmosphere. The lobby area was very appealing. I also loved how spacious our bathroom was.

    Stayed in December 2023

  • Reviewed: January 20, 2024

    10
    Awesome hotel and location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bigger room

    Breakfast great and location and service

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows weren't great but sufficed for a one night stay

    Very clean and very close to the places we were visiting while in town

    Stayed in January 2024

Showing 1 - 25

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