2975 Ring Road NW, Kennesaw, GA 30144, United States of America
#3 of 24 hotels in Kennesaw
Guests' ChoiceBased on 449 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.5
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Angela
United States of AmericaThe beds are very uncomfortable, the pillows are worse and they only offer a thin sheet or quilt for blankets. The bedding is not as comfortable as other places I have stayed.
Staff, breakfast and pool were amazing!
Stayed in May 2024
Reviewed: May 25, 2024
Linda
United States of AmericaThere's a lack of storage for hanging clothes.
The moment we arrived, we were greeted by NES. He was friendly, informative about the facility and the surrounding area and has such a welcoming smile and demeanor. He's an asset to the organization.
Stayed in May 2024
Reviewed: May 23, 2024
B
United States of AmericaI didn't like that I had to leave my room to warm up my leftovers.
I liked the layout of the room
Stayed in May 2024
Reviewed: April 29, 2024
Joseph
CanadaClean, staff were very friendly.
Stayed in April 2024
Reviewed: April 21, 2024
Shonta
United States of AmericaI can't think of anything I didn't like personally. I was thoroughly satisfied with my experience at this hotel. I hope everything is consistent throughout all Tru hotels!!
Breakfast was delicious. Very convenient and considerate. No complaints from anyone in my family which was a plus!! Great selection. Wish there was a non-pork meat option on the day we grabbed food but overall everything was great!! Loved the personalized welcome and the cleanliness in the room and throughout the hotel. And the staff were very nice and accommodating! Customer experience was a 10/10!! Also, I love how secure the elevators were, having a coffee/tea bar available 24/7, and having sanitizer stations everywhere that ACTUALLY WORKED!!
Stayed in March 2024
Reviewed: April 14, 2024
Giovanna
United States of AmericaCheckout is 12pm but my card on two visits was deactivated at 10am. When I told the staff, they tried to blame it on me saying my phone did it but my phone was locked in the room. Rooms were clean but the floors could use a good mopping because you will notice a lot of dust/dirt on your socks.
The hotel is nice. The location is quiet, being that it is behind the mall which doesn't get much business. The facilities are clean but my room's floor needed mopping. I appreciate that they had feminine products available and facilities outside of your room that were too clean. Breakfast was good with options for many.
Stayed in April 2024
Reviewed: April 2, 2024
Hailey
United States of AmericaCommunication by the front desk could have been better. I was told by one employee that the second night of my stay was refundable and I would be able to cancel the second night and change my reservation to another Tru hotel closer to the airport, but that turned out not to be possible because I prepaid for the hotel.
The location was perfect for my travel, the hotel was modern and clean, and the rooms were comfortable. Beds were comfortable and the hotel was nice and quiet.
Stayed in March 2024
Reviewed: April 1, 2024
Carl
United States of AmericaEverything was perfect
We liked the location and convenience.
Stayed in March 2024
Reviewed: March 29, 2024
Brett
United States of AmericaN/A
The breakfast was good, but I would have like the availability to 10:00 a.m. The location was great
Stayed in March 2024
Reviewed: March 13, 2024
Daniel
United States of AmericaThere were cookies Thursday night when I checked in, and never again. And the room had no ice bucket.
Stayed in March 2024
Reviewed: February 5, 2024
Michael
United States of AmericaWas a bit of noise from outside from time to time, otherwise, everything was great!
Nice hotel, good location, room was very clean and well serviced. Smelled nice, no fragrance coverups. Staff was quite helpful and friendly, price was very reasonable.
Stayed in January 2024
Reviewed: January 16, 2024
Giovanna
United States of AmericaCheckout was at 12pm but my room card was deactivated at 10am, locking me out of my room and making me unable to use the elevator to get the issue resolved.
Very clean hotel. Breakfast was a continental breakfast as well as hot foods such as waffles, eggs, potatoes, bacon or sausage depending on the day.
Stayed in January 2024
Reviewed: January 15, 2024
Hogsten
United States of AmericaThe walls are a little thin so I definitely heard the people on all sides of me. If I had not had a white noise machine with me it might have an issue. I have a couple of minor issues I had. They need regular maple syrup they only had sugar free on the breakfast bar, The breakfast could use some more fruit on an otherwise good breakfast bar. Another minor issue is the lighting was good but they could use a few more watts especially in the bathroom.
The room was clean, the staff was exceptional and the manager bent over backwards to help correct a screwed up Booking.com reservation. Breakfast was pretty good, avoid the sausage. It could use some fresh fruit.
Stayed in January 2024
Reviewed: January 7, 2024
Dean
United States of AmericaNice property
Stayed in January 2024
Reviewed: January 4, 2024
Katherine
United States of AmericaNo complaints!
Super clean, comfortable, and overall easy! Would definitely stay here again!
Stayed in December 2023
Reviewed: January 3, 2024
Daniel
United States of AmericaThe room is a bit smaller than I am used to but very comfortable.
The facility was bright, airy, and clean. There is a very nice area for breakfast which was very good and well maintained. There are several good restaurants in the area for dining. The room is small but well laid out and very comfortable.
Stayed in January 2024
Reviewed: December 28, 2023
Rome
United States of AmericaMore Gym Equipment
Excellent
Stayed in December 2023
Reviewed: December 24, 2023
Sharon
United States of AmericaA little noisy with traffic.
Light., open lobby, bar available on site. Front desk staff extremely helpful and nice.
Stayed in December 2023
Reviewed: November 25, 2023
Stacey
United States of AmericaI didn't like that because I put my reservation in the app I was charged twice for my room
The ease of using the app and using my phone as a key
Stayed in November 2023
Reviewed: November 22, 2023
Jessica
United States of AmericaThey make you pay a deposit but don’t ever give it back. It’s only $10 but I’ve stayed here twice and never got the deposit back. And I know for a fact nothing in the room was destroyed or damaged.
Stayed in November 2023
Reviewed: November 20, 2023
Kevin
United States of AmericaNo microwave
Cleanliness
Stayed in November 2023
Reviewed: November 16, 2023
Matthew
United States of AmericaI liked everything!
The staff was amazing and very kind and helpful!
Stayed in October 2023
Reviewed: November 13, 2023
Jamie
United States of AmericaThe lady at checkin was struggling with counting money. It took her roughly 10 minutes (not exaggerating) to give me change from paying $12 out of a $20 bill.
Everything was clean and comfortable
Stayed in October 2023
Reviewed: November 6, 2023
Tammy
United States of AmericaBreakfast was just ok.
Front desk staff were excellent! Very clean room!
Stayed in November 2023
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