380 Lovell Road , Knoxville, TN 37934, United States of America
#37 of 103 hotels in Knoxville
Guests' ChoiceBased on 393 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.6
Facilities
8.6
Staff
8.9
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Peter
United States of AmericaNoise from highway. Signage to the hotel was too small. Another guest remarked to me he had missed the turn twice! Front desk staff- some were helpful- others barely looked up from their computer
Clean, like bedroom and bathroom. Breakfast
Stayed in April 2024
Reviewed: April 5, 2024
Sharon
United States of AmericaAir conditioning did not cool our room satisfactorily. Set thermostat to 66 and it stayed about 73 degrees. Did not report as we had limited time. Shower leaked onto floor.
Staff was very friendly and helpful. Location was very convenient to highway.
Stayed in April 2024
Reviewed: March 12, 2024
Rebecca
United States of AmericaBreakfast
Stayed in December 2023
Reviewed: February 25, 2024
Kayla
United States of AmericaVery clean and comfy.
Stayed in February 2024
Reviewed: December 20, 2023
Tiffanie
United States of AmericaI paid for the hotel through Booking.com on November 24th. We arrived at the hotel on the 29th. A few days later the hotel charged for the room again. I noticed charges on December the 2nd. Whenever I called, I was told to send a copy of the credit card statement showing the double charge. I, in fact, did that. In correspondence with them, through email, over the past 3 weeks, they continue to tell me that they are waiting for the third party confirmation of payment. It’s been almost a month and this is yet to be resolved.
The location was great. My daughter had an interview with LMU, so the location was very convenient.
Stayed in November 2023
Reviewed: December 19, 2023
Lila
United States of AmericaTo be a division of Hilton, not what i expected. carpet in halls were dirty, didn't look like they had been vacuumed in weeks. The floor in our room had not been swept or vacuumed. Shower had mold in it. Toilet paper felt like paperbags. Advised the staff that we were there for medical appointment and needed extra thirty minutes for check out. Staff knocked on door twice trying to hurry us. Noise from interstate awful.
Location of hotel was close to our reason for being in Knoxville.
Stayed in December 2023
Reviewed: December 6, 2023
Larry
United States of Americano complaints
Location was great, breakfast could have better items on the menu, for example toast or pancake maker, biscuit and gravy. Need orange juice, cranberry or apple juice and water bottles or machine. Also hash browns or potatoes.
Stayed in November 2023
Reviewed: November 27, 2023
Wendy
United States of AmericaThe pillows. All were flat
Very nice staff
Stayed in November 2023
Reviewed: November 16, 2023
Hugh
United States of AmericaHighway noise.
Road noise from Highway is loud.
Stayed in November 2023
Reviewed: November 12, 2023
Janice
United States of AmericaIt needs better signage to find since it's not directly on the main street.
Convenient location right off of I-75. Very good breakfast with scrambled eggs, sausage, pancakes and hot oatmeal. New, clean and comfortable bed.
Stayed in November 2023
Reviewed: November 6, 2023
Mary
United States of AmericaBed frames stuck out too far… and too close to the heater… hit my knees on them several times
Location
Stayed in November 2023
Reviewed: October 18, 2023
William
United States of AmericaRoom was small and a/c was louder than usual.
Clean
Stayed in October 2023
Reviewed: September 29, 2023
Sarah
United States of AmericaNothing
The room was super clean and very up to date
Stayed in September 2023
Reviewed: September 9, 2023
Traci
United States of Americaconvenient, decor, accommodations
Stayed in August 2023
Reviewed: September 3, 2023
Amy
United States of AmericaInadequate
Stayed in August 2023
Reviewed: August 22, 2023
Penny
United States of AmericaI understood I had prepaid but was not
nice lobby, breakfast and nice room
Stayed in August 2023
Reviewed: August 11, 2023
Tim
United States of AmericaWould have liked a freezer section as part of the in room refrigerator and plastic bags for the ice bucket.
Breakfast was good. Location was good, but a little hard to find the entrance.
Stayed in August 2023
Reviewed: August 7, 2023
Haag
United States of AmericaThe floors were a bit dirty and the room was a little "moist" (we kept the temperature on 72 and it felt like there was a humidifier running on high, so our clothes had a wet feeling the next morning before we left.
Breakfast was wonderful and the location was less than 10 minutes away from where we needed to go (wedding). Beds were extremely comfortable.
Stayed in August 2023
Reviewed: July 25, 2023
Sargent
United States of AmericaI reserved two rooms- my room was perfect. The other room for my adult daughter was not clean. There was a stain on the mirror that looked questionable- as if someone had pleasured themselves.
The beds are super comfortable. Breakfast was good.
Stayed in July 2023
Reviewed: July 9, 2023
Quinn
United States of AmericaNothing!
New, clean, and easy to access!
Stayed in July 2023
Reviewed: June 28, 2023
Joanne
United States of AmericaNothing
Knoxville Tennessee- loved my room and the stay!
Stayed in June 2023
Reviewed: June 15, 2023
Carol
United States of Americanoisy, next to highway
bed was great
Stayed in June 2023
Reviewed: June 12, 2023
Gwyn
United States of AmericaEnvironment friendly
Stayed in June 2023
Reviewed: June 12, 2023
Amanda
United States of AmericaNo coffee pot in the room and it’s right beside the interstate so all you hear all night is the traffic! There is also a fire alarm above the bed which is great but it flashes red all night long
Simple and clean! The beds are very comfortable!
Stayed in June 2023
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