369 Maine Mall Road , South Portland, ME 04106, United States of America
#2 of 17 hotels in South Portland
Guests' ChoiceBased on 393 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.1
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Patricia
United States of AmericaWish it were easier to find TV channels. Never could get my Android phone connected to their internet. That was frustrating.
Cleanliness and friendly staff
Stayed in April 2024
Reviewed: April 9, 2024
Nicole
United States of AmericaThe parking was not good two hotels sharing one parking lot. We had to park in another business parking lot because we arrived late each night. No microwave in rooms. Room lacked drawers too modern for practical travel. Two juice options for breakfast and one was out the first day.
The location was convenient. Rooms were nice bathroom was nice. Lobby was great pool tables, games and seating were nice added touch for families to get out of their rooms. 24 hour coffee and hot water was nice.
Stayed in April 2024
Reviewed: March 5, 2024
Kim
CanadaFriendly staff, clean, great location...good value.
Stayed in March 2024
Reviewed: February 29, 2024
Curtis
United States of AmericaThat the breakfast area is right in the entryway/lobby/check in area of the hotel.
The rooms are comfortable with queen beds and laminated flooring instead of carpet. The hotel is fairly new. I like that the front desk offers snacks and beverages. The breakfast isn't bad either.
Stayed in December 2023
Reviewed: February 8, 2024
Steve
United States of AmericaTV didn’t work properly. Oddly the from desk night clerk knew about the problem but the front desk clerk in the morning seemed unaware of the problem. Also the sheet on my bed felt very thin or cheap.
Location - price - cleanliness - upbeat and bright lobby - nice bathroom with a terrific shower and good towels
Stayed in February 2024
Reviewed: February 2, 2024
Nicholas
United States of AmericaMinor, but never got our wake up call
Shuttle driver and lady at check in were both wonderful
Stayed in February 2024
Reviewed: January 18, 2024
Christen
CanadaBedding was of lower quality and not nearly as comfortable as the first few times we stayed here. It made a difference to how well we slept.
Its location close to shopping and restaurants. Rooms are clean and beds are comfortable.
Stayed in December 2023
Reviewed: January 8, 2024
Dennis
United States of AmericaBare floors
Location and price
Stayed in January 2024
Reviewed: December 15, 2023
Debra
United States of AmericaI have absolutely no complaints!!
At check-in, it was almost midnight, cold, I'd been traveling all day, a long way, I was tired, but Matthew and Noreen couldn't have done anything more to accommodate me than what they did.
Stayed in December 2023
Reviewed: November 14, 2023
Michael
United States of AmericaNothing
Clean comfortable room and good breakfast.
Stayed in September 2023
Reviewed: November 13, 2023
Bobbi-jo
United States of AmericaParking was hard to get.
Very clean. Beautiful room.
Stayed in November 2023
Reviewed: November 5, 2023
Robert
United States of AmericaRoom refrigerator froze our leftovers
Very clean, centrally located and good breakfast
Stayed in November 2023
Reviewed: October 19, 2023
Dorothy
United States of AmericaI had no problems.
Didn't have the breakfast. Location good.
Stayed in October 2023
Reviewed: October 17, 2023
Melanie
United States of AmericaExcellent staff and very clean facility.
Stayed in October 2023
Reviewed: October 15, 2023
Vicky
United States of AmericaI was not happy that even though I asked for housekeeping to make up my room, that didn't happen.
I've stayed here a few times, and it's been a nice place to stay, which is why I chose it again. Clean, comfortable, easy access and plenty of parking, very good breakfast.
Stayed in October 2023
Reviewed: October 10, 2023
Janet
United States of AmericaDesign of everything was elegant and not overdone. Just right. Nice choices for breakfast. Helpful staff.
Stayed in October 2023
Reviewed: October 9, 2023
Jennifer
United States of AmericaA little less “homey” than most.
The location to the airport.
Stayed in October 2023
Reviewed: September 27, 2023
Leslie
United States of AmericaShuttle service confusion regarding earliest time we could go and the front desk assistant who hardly acknowledged two women’s concerns but when a man, who came down later asked the front desk associate got right on the phone with shuttle personnel to rectify. This was very disappointing.
Close to airport
Stayed in September 2023
Reviewed: September 22, 2023
Mary
United States of AmericaI can always count on Hilton Hotels to be nice and clean plus this property was close to the airport. Great location.
Stayed in August 2023
Reviewed: September 6, 2023
Sam
United States of AmericaDesk Staff didn't really know much. Friendly but not helpful.
Breakfast terrific. Breakfast staff the best. I liked the snacks etc selections to purchase also. Cool rooms. Great number of electrical outlets and USB ports.
Stayed in August 2023
Reviewed: September 3, 2023
Dawn
AustraliaNo storage in the room.
Having breakfast supplied, coffee available, good seating areas to work was great. Open plan area works well.
Stayed in September 2023
Reviewed: August 22, 2023
Sandra
United States of AmericaThe soaps in the bathroom. Almost impossible to get out, and then it falls on the counter since I need 2 hands to get anything. I would stay in Portland if we come again, because we got ripped off on parking every time we went in.
Location was good, as well as the size of the room. Bed was fine. Breakfast waspretty good.
Stayed in August 2023
Reviewed: August 19, 2023
Janet
United States of AmericaNothing
Breakfast was good. Colors/hotel decor were appealing—nicer than the usual standard hotel decor. More vibrant.
Stayed in August 2023
Reviewed: August 19, 2023
Erin
United States of AmericaNeed more supportive pilliows.
Love the room and location!
Stayed in August 2023
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