Reviews of Tru By Hilton Troy Detroit, Mi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1575 E Maple Rd, Troy, MI 48083, United States of America
#6 of 15 hotels in Troy
Guests' ChoiceReview Score
Based on 317 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
8.8
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Facilities
8.5
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Staff
8.7
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Value for money
8.2
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Reviewed: May 1, 2024
Chelsea
United States of America1 review7.0“Clean & quiet”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very modern & comfortable for traveler who is also working. Not a whole lot of traffic at night either & located near lots of shopping & eating.
Stayed in April 2024
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Reviewed: April 25, 2024
Sillychar
United States of America24 Reviews11 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
I think there should be a small fridge or microwave in the room.
The hygenics offered in the bathroom were nice.
Stayed in March 2024
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Reviewed: April 24, 2024
Gabrielle
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
nothing
The staff was very helpful, and the room was nice and clean.
Stayed in April 2024
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Reviewed: April 22, 2024
Mabel
United States of America41 Reviews2 helpful votes7.0“Quick trip for volleyball tournament.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast wasn’t the best.
I liked the lobby. They had unique chairs and lots of activities.
Stayed in April 2024
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Reviewed: April 8, 2024
Holly
United States of America3 Reviews8.0“Good stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
The halls were very loud all night from kids running around and slamming doors. The AC was touchy and was very loud turning on and off. The bed frames are rough, my family ran into them multiple times as you can't see how much they stick out after being covered by the bedding. We had to ask the front desk for trash bags because there was none in the rooms for the trash cans
Comfortable and clean room
Stayed in April 2024
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Reviewed: April 8, 2024
Damon
United States of America3 Reviews1 helpful vote9.0“Good stay! Will stay again.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I like the new style and it's floors instead of carpet which make the room clean.
Stayed in March 2024
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Reviewed: March 14, 2024
Ali
United States of America11 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast ends too early
Clean rooms
Stayed in March 2024
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Reviewed: March 6, 2024
Susan
United States of America1 review9.0“It was for one night but was to far from my event.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The mattress.
The mattress on the bed wasn’t comfortable, kind of lumpy. The staff were very polite and nice.
Stayed in March 2024
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Reviewed: March 5, 2024
Honest
United States of America81 Reviews6 helpful votes8.0“Friendly staff, clean comfortable rooms and pool for the kids to swim.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
The only thing I would question is this $25 per night deposit policy? Why on earth when you have my credit card number already would you have the need to charge an additional fee only to return it the next day? Makes zero sense even when they tried to explain it to me. Something about if paying in cash blah blah. I paid by card so this has nothing to do with me. My credit card assures anything get broken or stolen will be compensated for. Stupid policy and degrading in my view! Not a deal breaker and probably just another stupid policy forced on them by corporate.
Staff were friendly and very outgoing. Newer motel and seemed to be well maintained. Although rooms were small, they were comfortable and the design with the clothes/robe hooks gave plenty of hanging space. Fridge in room but no microwave to reheat coffee/food. Lobby was a great meeting spot being a lot of family there for celebrations of life of my mother and sister. Pool table in lobby was a great addition to converse and mingle around although it was missing the cue ball. We made do. Breakfast was well presented and maintained but limited. Pancakes, cerals, bagels, toast and what I suspect powdered scrambled eggs and sliced sausage one day, next day was pre-made egg and cheese omelets with turkey sausage patties. Both days food was good. Could use muffins or doughnuts for the sweet tooth breakfast people.
Stayed in March 2024
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Reviewed: February 15, 2024
Taylor
United States of America3 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Property is nice, elevator just dirty
Stayed in February 2024
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Reviewed: January 18, 2024
Marquis
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Wasn't a microwave or ice bucket in the room
The TV and shower
Stayed in January 2024
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Reviewed: January 17, 2024
David
United States of America1 review8.0“Nice, reasonably priced lodgings”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
No coffee pot in the room. A huge pain to have to get dressed and go down to the lobby in the AM to get a coffee.
Facilities seemed newer and very clean. Staff was very friendly. The room was nice.
Stayed in January 2024
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Reviewed: January 3, 2024
Debra
Canada4 Reviews8.0“Great location and price was reasonable”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Housekeeping every second day is not good. I like my bed made and clean towels without asking. Bed duvet was really thin and doesn’t fit bed nicely. Had no soap and lotion in room and had to call for it- housekeeping should check that when doing room. In general I would say housekeeping is the only thing I didn’t really like about the hotel
Spacious modern looking hotel. Good location
Stayed in December 2023
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Reviewed: December 4, 2023
Jia
United States of America23 Reviews2 helpful votes9.0“Good hotel and will return next time.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Tea bag is run out and never refilled. Breakfast is ok, not many options,
It is a nice hotel with good service, good location and nice staff. we enjoyed couple days stay in the hotel and liked the gym.
Stayed in December 2023
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Reviewed: December 4, 2023
Kimber
United States of America1 review7.0“Good value for the money.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Fitness area needs more machines. There was nothing in the fitness area to wipe clean the equipment or to clean my hands.
Clean, organized, simple, but up to date. Good value for the money.
Stayed in December 2023
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Reviewed: November 23, 2023
Rayshawn
United States of America2 Reviews1 helpful vote7.0“I was good”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They didn’t have hot tub 🛁
I would love it better if they had a hot tub in pool area
Stayed in November 2023
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Reviewed: October 24, 2023
Debora
Netherlands1 review8.0“Very good”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
A breakfast with a bit more gluten free and lactose free choice world have been appreciated
Stayed in October 2023
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Reviewed: October 18, 2023
Jackie
United States of America6 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Minor things
Friendly staff
Stayed in October 2023
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Reviewed: September 21, 2023
Mike
Canada2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Better selection at breakfast, no bacon was seen. Need Bacon:)
Stayed in September 2023
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Reviewed: August 28, 2023
Bailey
Canada1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Better pillows and a bit more attention when cleaning the floors.
Cute hotel, comfy beds, love the lounge
Stayed in August 2023
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Reviewed: August 8, 2023
Ethan
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The pillows have zero neck support. I’d bring my own next time.
The location near the mall was fantastic. There was also always fresh hot coffee available, and their snack selection is fantastic!
Stayed in August 2023
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Reviewed: August 3, 2023
Maureen
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access
- • Stayed 2 nights
Understaffed. No clean towels in pool area
Stayed in July 2023
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Reviewed: July 30, 2023
Lashelle
United States of America5 Reviews8.0“I’ll still come and stay at the hotel again.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The only think I didn’t like this time was there were a lot of kids in the hotel and they were playing and running in the hallways outside of our room.
I like the cleanliness of the hotel and the setup.
Stayed in July 2023
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Reviewed: July 27, 2023
Reginald
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good breakfast
Stayed in July 2023
