48 Freeman Road Building B , Williamsville, NY 14221, United States of America
#4 of 11 hotels in Williamsville
Guests' ChoiceBased on 198 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.2
Value for money
8.3
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Douglas
CanadaPrice$
Friendly staff, great location clean
Stayed in May 2024
Reviewed: May 4, 2024
Maria
CanadaNone
Excellent staff, very good breakfast
Stayed in May 2024
Reviewed: May 4, 2024
Maria
CanadaEverything is in very good standards!
Very accessible; very clean , good breakfast and the staff are very accommodating.
Stayed in May 2024
Reviewed: April 27, 2024
Dr
TurkeyLocation to airport is very good , but a little far from niagara waterfalls
Workers were very friendly , they drop us free to the airport
Stayed in April 2024
Reviewed: April 22, 2024
Kenneth
United States of AmericaThe floor didn't have carpet. It was kind of different, but ok.
Breakfast was good. Liked the automatic pancake maker. Also nice to be close to the airport
Stayed in April 2024
Reviewed: April 7, 2024
Jeanne
United States of AmericaIt was mostly clean, the bathrooms could have been a smidge better and the upstairs halls smelled like vape but I am not sure how long it was like that maybe the staff was unaware.
Friendly staff, free WiFi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast options along with other great breakfast options
Stayed in March 2024
Reviewed: April 3, 2024
Sterdivante
United States of AmericaN/A
The staff was absolutely amazing (Marilyn really showed amazing customer service), rooms extremely clean and breakfast was neat/organized and a solid selection. The salt water pool was also very clean and well kept.
Stayed in March 2024
Reviewed: March 16, 2024
Helen
United States of AmericaBreakfast was very good
Stayed in March 2024
Reviewed: March 14, 2024
Michael
CanadaA little loud as it was during spring break. Otherwise things are fine
New hotel, clean, good amenities. Great staff
Stayed in March 2024
Reviewed: March 4, 2024
Jose
United States of AmericaN/a
Evething was nice put together
Stayed in March 2024
Reviewed: February 12, 2024
Marleigh
CanadaSmall rooms
Great comfortable beds. Very clean. Staff were super lovely
Stayed in February 2024
Reviewed: January 30, 2024
Nicole
United States of AmericaThe hallway where our room was located really needed to be vacuumed and the room floor needed to be swept. The water in the shower never got hot. It was lukewarm. The sink had a slow drain
The staff was very friendly and accommodating. The breakfast was good. There was a shuttle to/from the airport. Close to some restaurants and a shopping plaza
Stayed in January 2024
Reviewed: January 16, 2024
Annette
United States of AmericaBreakfast food
Location
Stayed in January 2024
Reviewed: January 11, 2024
Deepak
AustraliaEgg free breakfast options could be added. Some people can have egg allergies. Morning staff didn't seem very happy to answer queries on food ingredients. Maybe too early in the morning. But overall great stay for the price and check-in staff in the evening was very helpful.
Had a great stay with family. Price was reasonable and the facilities convenient.
Stayed in January 2024
Reviewed: January 10, 2024
Sharon
CanadaI would just say, make sure the sheets are super clean. Because I found stains of like nail polish one of the beds.
The place was really nice. Loved all the color and design. Love how there is complementary breakfast. We enjoyed our stay.
Stayed in January 2024
Reviewed: December 22, 2023
Jonathan
CanadaWe understand hotels asking to conserve towels, we agree with that, but would have liked to have daily housekeeping. At the very least to replenish toilet paper/kleenex. Ours was low upon checking in so it was gone by the time we checked out
We thought the breakfast was very good. The location was good too. I liked how different types of tables were spread around a large area. Made it feel more like a home than a cafeteria
Stayed in December 2023
Reviewed: December 19, 2023
Janelle
United States of AmericaNo curtain at the window, there was a see through blind.
Friendly staff, good location, good amenities. I would recommend and would stay here again.
Stayed in December 2023
Reviewed: October 28, 2023
Sharon
United States of AmericaHard to get used to minimalist decor.
Staff was super. Everything clean. Breakfast was good. We will be returning.
Stayed in October 2023
Reviewed: October 22, 2023
Lisa
United States of AmericaStaff were welcoming, helpful and accommodating.
Stayed in October 2023
Reviewed: October 9, 2023
Rochelle
United States of AmericaClean and friendly staff
Stayed in October 2023
Reviewed: October 2, 2023
Yana
United States of AmericaIt was impossible to get into the swim pool because... there were always children there who made a lot of noise and jumped into the water.
Comfortable mattresses and pillows, wide beds, sufficient quantities of high-quality shower gel, shampoo and body lotion. The hotel lobby has very good free coffee and a large selection of drinks to prepare. Excellent breakfasts. The hotel staff Aaron and his daughter prepared and served breakfast for the entire hotel and were very prompt and attentive. Aaron carefully ensured that all food was in sufficient quantity and answered any questions from visitors. He and his daughter are great and very competent in their work! Our family was pleasantly surprised by this hotel, thank you!
Stayed in August 2023
Reviewed: September 7, 2023
Sandra
United States of AmericaCleanest and customer service
Stayed in September 2023
Reviewed: August 26, 2023
Mustansir
United Arab EmiratesThe location was a bit away from the airport and not much of food joints are closer to the restaurant. The breakfast served in here was not fit for Muslims and was not halal .
The property is a huge and had lot of amenities for a perfect holiday stay.
Stayed in August 2023
Reviewed: August 17, 2023
Richard
United States of AmericaPool water was too hot and too chlorinated. Satellite TV kept going out which was annoying.
Good location, near our destination; also near to some nice restaurants,. Lots of close, free parking. Check in was relatively easy. Breakfast was just OK; lots of variety but nothing special.
Stayed in August 2023
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