401 North Wabash Avenue, River North, Chicago, IL 60611, United States of America
#6 of 181 hotels in Chicago
Guests' ChoiceBased on 880 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.1
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Sophie
United KingdomThe food from room service was inedible
Lovely big room with great city view. Also loved the swimming pool with Lake views.
Stayed in April 2024
Reviewed: May 6, 2024
Marija
United Arab EmiratesExtremly uncomfortable sofa bed, it was obvious it was never renewed. This is not acceptable for hotel like this. Hotel is going down since our last visit few years ago. Some TLC is very needed in the rooms. Staff is not properly train, they are polite but not interested this apply for reception on ground floor and Terrace 16
Location, room views, room size
Stayed in May 2024
Reviewed: May 5, 2024
Derrick
United States of AmericaNothing
Great view clean
Stayed in May 2024
Reviewed: May 4, 2024
Entropiamc
MonacoSuper everything
Stayed in February 2024
Reviewed: May 1, 2024
Emerson
United States of AmericaI honestly didn’t dislike anything, everything was exceptional
I loved the service and how all the staff members seemed to be engaged, they make you a priority in every way, they understand the meaning of hospitality and being serviceable to the guest
Stayed in April 2024
Reviewed: April 30, 2024
Guangwei
CanadaNothing
Excellent location. Great staff. Great housekeeping
Stayed in April 2024
Reviewed: April 28, 2024
Yoshimoto
JapanNothing particular.
Room was well equipped and very clean. Property is quite outstanding in the city center and we could find the way without difficulty because it was one of the tallest buildings..... our stay was exciting and satisfactory..... anyway nice hospitality and good physical conditions.
Stayed in February 2024
Reviewed: April 26, 2024
Michael
United States of AmericaFeel like the front desk lady are racist and short staff.
Very bad check in experience I feel like she is Racist !!! We have to wait in lobby for hours. She offer all other guest champagne but not us.
Stayed in March 2024
Reviewed: April 25, 2024
Kristine
United States of Americana
The staff were amazing. Every little detail was beautiful. The views were incredible. The location is perfect, close to everything. The fitness center (pool, sauna, gym equipment) was excellent.
Stayed in April 2024
Reviewed: April 23, 2024
Mike
Saint MartinLarge comfy beds. Friendly staff. Full gym and pool. Great breakfasts and views on the 16th floor.
Stayed in April 2024
Reviewed: April 16, 2024
Robert
United States of AmericaEverything!
Stayed in April 2024
Reviewed: April 9, 2024
Elvira
PhilippinesService was great! When we checked in their offered options in upgrade immediately and was so happy we took it! The restaurant has the most beautiful view!! Perfect location - near shops and restaurants! Loved the suite/ had its own kitchenette, huge living room and dining room… room service was so good too!
Stayed in April 2024
Reviewed: April 8, 2024
Dragica
SerbiaAll the best
Stayed in April 2024
Reviewed: April 7, 2024
Andrew
United States of AmericaSuite had king bed and pull out sofa bed. Sofa bed was not very comfortable for me. But the hotel accommodated us by providing us with a cot which was acceptable.
Took a red eye into Chicago and got to hotel at 7am well before checkin time. Reception was so welcoming. They gave us a room right away and even upgraded us to a suite. Room was very spacious and had an incredible view of the Chicago skyline. Suite has a full kitchen. Hotel is immaculate. Gym and pool facilities are top notch. Location doesn't get any better (right on the river and near the start for any river tours). We walked everywhere. Walgreens (for supplies) and Ghirardelli (for ice cream and hot chocolate ) right next door. Pricier than other hotels but worth the extra spend. I would 100% definitely stay at trump chicago again.
Stayed in April 2024
Reviewed: April 1, 2024
Alfred
SingaporeBooking.com
Excellent customer service, very competent staff! Very clean and beautiful hotel, and amazing views!
Stayed in March 2024
Reviewed: March 30, 2024
Nicola
United KingdomAdditional charges
The view
Stayed in March 2024
Reviewed: March 28, 2024
Priscilla
AustraliaThe moment I checked into the hotel, my first impression was absolutely breathtaking. The room was highly technological with attention to detail, not to mention the facilities and breathtaking view. Top 5 star, great location and short walking distance to everywhere. The famous Chicago Riverwalk, The Cloud Gate, and even less than a 30-minute walk to Navy Pier.
Stayed in March 2024
Reviewed: March 19, 2024
Graham
IrelandThe restaurant on the 16th cloor looked imprrssive but the menu was limited. Not really a complaint, the menu just didnt suit us
Rooms were very spacious with a very large bed. Decor very modern with remote controlled curtains and lights. An exceptional bathroom witb choice of separate shower and bath and a tv screen within the mirror. Staff were professional and friendly and gave great advice as to what to do and where to go Location on the river was excellent with restaurants and shops and theatres only a few minutes walk away
Stayed in March 2024
Reviewed: March 12, 2024
Mark
United States of AmericaN/A
Staff was amazing! Room was super large. Everything was very very nice!
Stayed in March 2024
Reviewed: February 27, 2024
Matthew
United States of AmericaIt wasn't long enough. I wish we could have stayed longer. The parking garage was a little awkward for parking my truck.
Location compared to all area restaurants and live music was perfect. The bar and restaurant were very accommodating to us as well. Our room was very spacious and had everything we needed for our stay.
Stayed in February 2024
Reviewed: February 26, 2024
Maria
IcelandWe absolutely loved the stay
Stayed in February 2024
Reviewed: February 25, 2024
Su
United States of AmericaNothing
Kind staff and amazing view from the room
Stayed in February 2024
Reviewed: February 12, 2024
Carlene
United States of AmericaNone.
The room was spacious and the amenities are top-notch!
Stayed in February 2024
Reviewed: February 10, 2024
Fine
United States of AmericaCleanliness and overall ambiance was exceptional.
Stayed in January 2024
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