Small entryway to place, but good establishment. Must open a heavy door and CLIMB STAIRS upon entry. SHUTTLE SERVICE (drivers) didn't show up multiple times upon several calls to get picked up TO/FROM PATH train station (walked 3 times at night back to hotel). Phone service with staff was less than satisfactory. CAR PARKING at a high cost is available for visitors when street side is unavailable. Hotel is near a handful of PANHANDLERS and homeless people since it's Downtown Newark; safety concerns walking at night. Hotel has limited to no SEATING in waiting area & King bedroom (other than bed and small ottoman) and desk had no chair. COLD BATHROOM FLOORS due to window placement. Used towels to minimize cold feet. Not fully satisfied with service experience although the hotel brand and room was basic/okay. Do not feel excited to return if I visit Newark again.

Location was very close to PATH train and local shopping. Hotel was clean for general standards, and had beautiful interior design and artistic decor. Staff were primarily nice (in-person); shuttle service unreliable however. Large bedroom TV and KING bed room was spacious. High ceiling rooms with an impressively large chandelier and daylight lighting (but not dimmable). Good short stay for in & out travelling, but not long-term.

Stayed in August 2023

No tea bags in room

The friendly and helpful staff first of all. The proximity to Prudential Centre and train station.

Stayed in September 2023

I’ve sent questions via booking.com and by direct email and both never have been answered.

We had room 304. It was spacious, with a fridge, ironboard and a little desk with the coffeemaker. The bathroom was spacious too with a big shower. There were restaurants and stores in about 5 minute walking distance. Train station to NYC is in about 10 minutes walking distance.

Stayed in September 2023

The room was small.

The staff were really helpful and friendly. Jason, the bartender in Dutch’s bar/restaurant was particularly helpful and made a half decent espresso martini!

Stayed in September 2023

Excellent location 10 mins walk from Ferry Street restaurants. Very clean, funky decor. Great shower and toiletries

Stayed in September 2023

Lovely helpful reception staff

Stayed in September 2023

The smell of smoke in the 5th floor that came into my room

It was ok

Stayed in August 2023

My room was just above hotel entrance, so I heard each louder conversation outside. Fortunatelly their ended before night.

Location is quite convinient, you can reach Manhattan within 30 minutes ride.

Stayed in August 2023

Nothing I didn’t like

Location was central to grocery store, museums and Penn Station Newark. Big room and bathroom, very comfy bed and pillows Great place to recover from jet lag!

Stayed in August 2023

water leaking from the shower

modern look, spacious bathroom, comfortable bed, great blinds

Stayed in August 2023

The lobby couches and tables were a little dirty.

The front desk staff accommodated an early check-in. It was very much appreciated. The room was clean, and the hotel was in walking distance of Penn station and my event.

Stayed in August 2023

Bathroom dirty smells.

Good

Stayed in August 2023

Good locaction with parking lot next door (costs $20 per 24 hours). No breakfast included but I went to a nearby diner and got take away for our group.

Stayed in August 2023

weird location, but not bad

large room for 4

Stayed in August 2023

Very few restaurants were around this area.

Walkable Distance to Newark Penn Station. Silent place and nice rooms

Stayed in July 2023

The pillows were like bricks, but the bed was comfortable.

Good location. Front desk people were helpful with pointing out places to eat.

Stayed in August 2023

Great location within walking distance to Newark Penn Station. Everything felt new and clean.

Stayed in August 2023

The toilet has a leaking and smells go out

Staff is friendly and helpful

Stayed in August 2023

I liked everything.

Very clean and aesthetically beautiful.

Stayed in August 2023

I didn’t like that their was no fridge or microwave in the room or free breakfast .Didn’t find it to be a family friendly hotel.

The property was very clean, loved the pop art creativity and designs.

Stayed in July 2023

Location, transfer to airport.

Stayed in July 2023

A few minor, yet still annoying issues: Main doors into building is heavy, and actually difficult to open (especially with luggage). Elevator button in lobby is “sticky” and sometimes took longer than usual to “call” the elevator. For business travelers who need to work at in-room desk: desk is small and an “ottoman” is the chair (I did ask the Front Desk for a regular chair, and I did get one). Felt that the breakfast buffet cost of $18 is overpriced; other hotels with a similar offering often provide complimentary breakfast. AC controls in room: felt that it was either too cold or too warm; couldn’t quite get the right setting or fan speed. Outlet (for phone charging) is only on one side of the bed.

Vibe, location, staff, large bathroom, excellent shower. Boutique-like feel; nice renovation of a historic hotel. Nice having parking adjacent to property ($20/day). On-site restaurant. Nice having an in-room fridge.

Stayed in July 2023

Customer service upon arrival from the shuttle driver and front desk check in, both male representatives were un-interested in hospitality.

Location, additional staff was exceptional. Walking score is a 10. The Shower was a great experience.

Stayed in July 2023

Nice staff and cute restaurant

Stayed in July 2023

The staff could've been friendlier. I did not receive a warm welcome right away. The first person I spoke with named Juan seemed like he hated his job and that I was bothering him. My other friend who stayed in another room had his identity stolen after noticing extra hotel charges on his card. He had to ask multiple times for the staff to take a look until they took him seriously. Turns out, another guest was using his card. I'm not sure how that even happened but it was disappointing to watch how the staff didn't care to help at first.

The rooms were clean and comfortable and there were a lot of walkable cafes and restaurants near the hotel. The AC was running smoothly especially since the Summer just started. The bathrooms were also clean and the water pressure and the temperature was great. Overall, the stay was worth the price.

Stayed in July 2023