2739 W Nw Loop 323, Tyler, TX 75702, United States of America
#29 of 33 hotels in Tyler
Guests' ChoiceBased on 248 hotel reviews
5.2Cleanliness
5.9
Comfort
6.1
Location
6.3
Facilities
5.7
Staff
6.4
Value for money
6.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Chemerlee
United States of AmericaTv didn't work. It wouldn't be so bad if we had a option to hook devices up to the tv but you don't have that option. The heat and Ac unit look liked if I touched it. I would be electrocuted no knobs or covering for unit
Pricing
Stayed in April 2024
Reviewed: April 21, 2024
Antoinette
United States of AmericaThe staff was not friendly during check in or check out. The beds were comfortable but flat pillows. The ceiling was falling and there were holes in the wall. I couldn't adjust the temperature on the AC because knobs weren't there. They also kept my deposit because I wasn't able to wait until 11 to collect.
Easy to get to location.
Stayed in April 2024
Reviewed: December 30, 2023
Myra
United States of AmericaThe mattresses slid every time we tried to sit/lay down because it was on a slick platform with nothing to keep them from moving. Housekeeping came by knocking on the door before it was even checkout time.
The room was in the first floor as requested and was clean
Stayed in December 2023
Reviewed: November 6, 2023
Leslie
United States of AmericaRoach and fleas
Nice bed
Stayed in November 2023
Reviewed: October 24, 2023
Shavonna
United States of AmericaThey tried to put me in a room that had a broken window and the back of the toilet was missing. Then thought they were gonna put me in a room with double beds. I told them that's not wat I wanted mind you I booked and paid in advance on booking. Then they said they had a room but I would have had to pay a deposit I told them I wasn't giving them anymore money. He told me those are my only three options were to stay in that room because he never had anybody complain about it, take a double bed or pay deposit for the similar room. I called booking customer care and informed them wat was going on my wife called me 30 mins later saying that the guy changed the room and it still ended up being a non smoking when I paid for a smoking.
It was close to were I would be
Stayed in October 2023
Reviewed: September 16, 2023
Marquez-davis
United States of AmericaA week stay and you have to ask at the front desk for more toilet paper when you're running out, they don't provide fresh towels, the sheets were stained, they make you chase down a maid-staff for coffee stuffs daily for your room. The shower walls were not clean. The receptionist/owners are rude, disrespectful, and threatening.
The room came with an apartment siz3 fridge. Spacious.
Stayed in September 2023
Reviewed: August 24, 2023
Zakiyyah
United States of AmericaRude management and kept giving our room key out like he forgot we paid for two days twice someone let themselves in my room trying to check in twice in one night
The kitchenette the beds are very very comfortable
Stayed in July 2023
Reviewed: July 22, 2023
Zakiyyah
United States of AmericaBad management skills and everything else
The management is very rude and kept giving our room to people twice someone entered my room with a key and I had been there two days in the same room they need to work on their entire business operation period thanks
Stayed in June 2023
Reviewed: July 10, 2023
Landry
United States of AmericaThe water was work in the tub the lien was very stain up
They customer service was good
Stayed in July 2023
Reviewed: June 8, 2023
Rob
United States of AmericaOffice door was locked when I arrived; had to call the number (luckily I had saved it) to get someone to show up to check me in. When asked about the WiFi password, was informed the WiFi was down and wouldn't be available during my stay. When checking out, office was STILL locked.
Great price, convenient location.
Stayed in June 2023
Reviewed: May 29, 2023
Virginia
United States of AmericaThey said pets were free but when I checked in they charged me 10 dollars a night per pet. Luckily I only had one pet.
Stayed in May 2023
Reviewed: April 30, 2023
Sharon
United States of AmericaCouldn’t watch tv.. no connection, no batteries in the remote.. no cold water in the sink to brush my teeth, only HOT… towel and sheets were stained up..
There was no breakfast
Stayed in April 2023
Reviewed: March 5, 2023
Joel
United States of Americareeked of smoke smells, in a non smoking, upstairs,
full size fridge, heat worked, hot water , bed, full kitchenette, price,
Stayed in March 2023
Reviewed: December 24, 2022
Theresa
United States of Americathe property was well kept for the most part. It was very quiet as well.
I liked that it was truly non-smoking and the room smelled smoke free. I also liked that there wasn’t carpet flooring which to me is cleaner but unfortunately the room wasn’t thoroughly cleaned and so I wasn’t confident in it being sanitized either. The decor theme was nice and felt updated which was a plus. There was no service after check in and I was not happy with the security of my room’s door and lock. However, I had no security issues during my stay.
Stayed in December 2022
Reviewed: August 6, 2022
Steve
United States of AmericaThe first room was a dump. The replacement room had a leak in the sink drain, and the shower had to be fixed.
The staff was accommodating
Stayed in August 2022
Reviewed: August 5, 2022
Mary
United States of AmericaAsked for king bed . Tried two different rooms . Both were Queen size . Food was left in cabinets and from prior tenants . Bathtub and sink both took forever to drain . No trash can to put trash in . We had stayed here a few times before and it was ok . Place is not well kept any longer .
Was quiet and room was cool .
Stayed in August 2022
Reviewed: July 1, 2022
Melissa
United States of AmericaThe TV in the room didn't work
Very spacious room
Stayed in June 2022
Reviewed: June 20, 2022
Aron
United States of AmericaU over charge me
Nothing
Stayed in June 2022
Reviewed: May 12, 2022
Deanna
United States of AmericaRoom service didn't knock either day to switch out towels!!
Clean and quiet!!
Stayed in May 2022
Reviewed: May 11, 2022
Debbie
United States of AmericaUpstairs, no elevator, several days of sounds like a young girl moaning all hours of day & night. We tried to tell the manager, but he & staff just laughed at us. Won't go back!
Kitchen, comfortable beds
Stayed in May 2022
Reviewed: March 6, 2022
Melanie
United States of Americathe room was not immaculate clean! Even though it was non smoking it reeked of smoke. the sheets need some good bleaching and they should alternate out and dispose those that are not the best.
staff was friendly. the room was not immaculate clean but it was somewhat cleaned.
Stayed in March 2022
Reviewed: October 31, 2021
John
United States of Americano ice, no shampoo/conditioner, no breakfast.
close and it was very comfortable!
Stayed in October 2021
Reviewed: September 18, 2021
Marilyn
United States of AmericaHole in the wall of the tub. 2 tiles were cut out in a square. Wall be hind was cut too. Not sure what’s up with that. Could have been cleaner!! Parking lot needed cleaning!!!
Nice staff, we left something behind they called and save it for a week. Nice beds , good value for the price . I have stayed here like 4 times. I feel safe here but not the best neighborhood!!!
Stayed in August 2021
Reviewed: August 7, 2021
David
United States of AmericaThere are a lot of hotels clustered around 69 and 323. It's convenient to get to most places in Tyler but not the best neighborhood. It took a while to fix issues with the room, manager tried to help but seemed overwhelmed. Hotel office closed.
Convenient access from area, AC worked well. Staff did try to help us, eventually.
Stayed in July 2021
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