9041 Robert D Snyder Road, University Place, Charlotte, 28262, United States of America
#70 of 185 hotels in Charlotte
Guests' ChoiceBased on 209 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
8.3
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Jennifer
United States of AmericaI wasn’t advised of a deposit, didn’t like you have to pay for parking. Pricey!! The hotel doesn’t over anything free. The pillows are uncomfortable
Enjoyed the ambience, food, cleanliness of the hotel
Stayed in April 2024
Reviewed: January 10, 2024
Natitia
United States of AmericaN/A
Location. Cleanliness and friendly staff.
Stayed in December 2023
Reviewed: December 20, 2023
Martha
United States of AmericaNo microwave!
Stayed in December 2023
Reviewed: November 6, 2023
Wyatt
United States of AmericaRestaurant on site was pricy and limited food selection but overall a good experience
Very clean and comfortable experience. Staff was great. Room was very clean and well put together. Bed was comfortable. Bathroom was clean and functional.
Stayed in August 2023
Reviewed: September 23, 2023
Matija
Netherlands/
Comfortable hotel.
Stayed in July 2023
Reviewed: September 3, 2023
Toni
United States of AmericaWhen we arrived the front desk just stared at us and the person who was to help us said his computer was frozen which is fine. But 2 other people just stared and didn’t offer to help us check in. Very uncomfortable. The parking was odd, never had to stay in a lot not owned by the hotel. It was right there but you had to pay.
It was clean hotel with a nice pool and exercise room. The bar was nice with good bartenders. The valets were very helpful too. Good location as even though it wasn’t right in downtown had a short train ride. Train right in front. Plenty of places to walk to too.
Stayed in August 2023
Reviewed: August 25, 2023
Kimberley
United States of AmericaQuite a bit a dust on mirrors and counter tops
Stayed in July 2023
Reviewed: August 22, 2023
Susan
United States of AmericaA bit pricey and pool needs cleaning on first day.
Location to UNCC and light rail are great. Very clean
Stayed in July 2023
Reviewed: April 24, 2023
Ann
United States of Americathe check out agent was very nice and friendly.
location
Stayed in April 2023
Reviewed: April 15, 2023
Brandy
United States of AmericaOur refrigerator did not work and when we asked about it, we were sent a maintenance worker that told us that it was working and we were wrong that all of our items were not cold. The front desk told me they would “make a note of it” but nothing was done about it. Also, the walls were so thin that after midnight we had to knock on our neighbors door and ask them if they could keep it down. We could hear every word they said through the walls.
great location to campus for a campus tour.
Stayed in April 2023
Reviewed: April 9, 2023
Jean
United States of AmericaGood dinner
Stayed in April 2023
Reviewed: March 12, 2023
Stacy
United States of Americacoffee only available in the room or to purchase in the restaurant- not convenient.
the facilities were great, very modern and clean.
Stayed in March 2023
Reviewed: September 19, 2022
Ashley
United States of AmericaPaying for parking.
Nice and clean.
Stayed in September 2022
Reviewed: September 8, 2022
Alison
United States of AmericaThe only reason I did not give a 10 rating is because there is no free parking and we were unaware. So be prepared to park in a parking garage every time you leave you have to pay. Make sure you have that extra money to cover the parking garage fee. If you stay more than one night it definitely adds up and if you leave several times a day then you’re screwed.
It was beautiful, very clean & modern. The staff was exceptionally pleasant.
Stayed in September 2022
Reviewed: August 26, 2022
Marrshonn
United States of Americacost of valet parking
shower and bed
Stayed in August 2022
Reviewed: August 8, 2022
Angela
United States of AmericaI stayed one night and used self park. I paid the charge through my bill. Upon leaving the next morning I was unable to exit the garage without paying the $15 again. My car did not exit the garage until I checked out the next morning.
Stayed in July 2022
Reviewed: June 28, 2022
Mrswest1111
United States of AmericaThe pool is small and only 4ft deep. The beds aren't very comfortable compared to other places. The food is a little pricey compared to other places. The parking deck is across the street for $15 and valet parking is $18. The valet wasn't available at the times i came down for my car so we self parked.
The location is beautiful. The staff was friendly and very helpful. The hotel is very clean and decorated nicely inside. The conference room areas are very spacious.
Stayed in June 2022
Reviewed: June 23, 2022
Ron
United States of AmericaNo continental breakfast or complimentary coffee, Price was okay if you ate in the restaurant but if you got it prepared to go it was like 15 to 20% more.
It was good
Stayed in June 2022
Reviewed: May 24, 2022
Summer
United States of AmericaBathroom lighting is terrible. Outlet cover in bathroom was broken and couldn't plug anything into it as we were scared it would break off
location, bar/restaurant, convenience to PNC Music Pavilion
Stayed in May 2022
Reviewed: May 18, 2022
Sanjeev
CyprusDine-in menu could have more choices. Opening timings definetely must be extended.
Location and rooms
Stayed in May 2022
Reviewed: May 18, 2022
Michael
United States of AmericaHair in shower. Restaurant not staffed
Nice room
Stayed in May 2022
Reviewed: April 12, 2022
Tracey
United States of AmericaN/
It was a great stay!
Stayed in April 2022
Reviewed: February 24, 2022
Dana
United States of Americathe AC makes noise that kept me awake
new and large space
Stayed in February 2022
Reviewed: February 18, 2022
Toshiba
United States of AmericaWould have liked some sort of amenities for the price maybe breakfast for the cost of the room
I liked that it was convenient to other restaurants and shopping as well as some entertainment
Stayed in February 2022
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