386 Hanson Ranch Road, Vail, CO 81657, United States of America
#7 of 71 hotels in Vail
Guests' ChoiceBased on 647 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
8.9
Value for money
8.5
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Dalia
MexicoThe location was amazing
Stayed in April 2024
Reviewed: April 20, 2024
Cristina
FranceThe location and the kitchenette in the room
Nice hotel at the center of Vail
Stayed in February 2024
Reviewed: April 18, 2024
Jan
FinlandLocation was excellent. Steff was very friendly.
Stayed in April 2024
Reviewed: April 11, 2024
James
United States of AmericaIncredible location for skiing. Warm and comfortable. Great hot tub.
Stayed in March 2024
Reviewed: April 9, 2024
Ann
United States of AmericaWish they had music more days for apres ski
Location, apres ski, ski valet
Stayed in April 2024
Reviewed: April 3, 2024
Laura
United KingdomSome of the decor is slightly outdated
Excellent location
Stayed in March 2024
Reviewed: March 7, 2024
Cordelia
United States of AmericaWish the hotel provided slippers. Loved that robes were provided but slippers would have been perfect, especially to walk around the hotel and to the hot tub.
Loved that our room was spacious, came with a kitchenette, bed was comfortable. The location was perfect, walking distance to all the bars and restaurants.
Stayed in March 2024
Reviewed: March 7, 2024
John
United KingdomNothing
Great breakfast and
Stayed in March 2024
Reviewed: March 4, 2024
David
United States of AmericaNothing.
Perfect location. Wonderful staff. Large, super comfy room with an incredible view of the slopes. Walk to the gondola. Ski right back to the lodge.
Stayed in March 2024
Reviewed: February 28, 2024
Clare
United KingdomAll good
Hotel almost ski in/out. Very comfortable. Great hot tub and large well equipped room.
Stayed in February 2024
Reviewed: February 14, 2024
Joy
United States of AmericaLocation and Racer the dog
Stayed in February 2024
Reviewed: February 14, 2024
Amanda
AustraliaThey only serve breakfast. Snacks in disposable plates cheapens the place a bit. That was the only thing, everything else amazing
It was so beautiful, decor, finishing, step out the back door into the snow, the spa was gorgeous, staff super friendly.
Stayed in February 2024
Reviewed: February 7, 2024
Victor
Dominican RepublicLocation, big room, great staff
Stayed in February 2024
Reviewed: February 6, 2024
Christi
United States of Americalocation and ambiance of property
Stayed in January 2024
Reviewed: January 27, 2024
John
United States of AmericaVail and all the accomodations are always expensive, and more so by the year. Hard to have dinner (other than pizza), for under 50$ a person.
Hotel was in a great location. Just about "ski in ski out" if you know how to do it. Very comfortable and large lobby with a fireplace, bar, cozy couches. And they do a good job of a simple and straightforward Ski valet. It sits at the east edge of Vail village, and thus its 5 min to walk to just about any restaurant. Theres a decent fridge in the room, so you can keep drinks and breakfast, to save a bit of time and money.
Stayed in January 2024
Reviewed: January 11, 2024
Golubenko
United States of AmericaWi-fi stoped working from time to time
Cozy apartment with wonderful location. Staff had been very friendly and responsive
Stayed in January 2024
Reviewed: January 10, 2024
Linda
United States of AmericaGood to great
Stayed in October 2023
Reviewed: January 2, 2024
Josh
United States of AmericaNothing
Location is unbeatable!
Stayed in October 2023
Reviewed: January 1, 2024
Maria
United States of AmericaThe personal is very friendly. The hotel is cosy. Next door to restaurant and the bus stop
Excellent rooms big comfortable excellent location between the lift gondola and golden peak one minute away very easy access
Stayed in December 2023
Reviewed: January 1, 2024
Raul
United States of AmericaSee above
Everything except the attitude of some of the staff, especially that of one of the bartenders. The guy was rude and had a very poorly stocked bar and always saying that the bar was closing at 8.30 pm. Imagine closing a hotel bar at 8.30 pm on Christmas Week in Vail Colorado……
Stayed in December 2023
Reviewed: December 24, 2023
Friedrich
United States of AmericaGreat location, good breakfast.
Stayed in December 2023
Reviewed: December 21, 2023
Monica
United States of AmericaBeautiful property close to Vail Village.
Stayed in December 2023
Reviewed: December 18, 2023
Adam
United States of AmericaAmazing boutique inn, staff and location! Bonus points for onsite parking and a lovely lobby area to lounge when not enjoying well appointed rooms.
Stayed in December 2023
Reviewed: December 17, 2023
Camelia
United States of AmericaPrice :).
Location, staff, atmosphere, room ,fireplace....everything. Staff was a 10 out of 10 and really went above and beyond to make us feel welcome .
Stayed in December 2023
Rio de Janeiro, Brazil
Burgas, Bulgaria
Thekkady, India
Dolní Morava, Czech Republic
Luang Prabang, Laos
Sanur, Indonesia
Taipei, Taiwan
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content