12215 Gateway Boulevard West, El Paso, 79936, United States of America
#91 of 99 hotels in El Paso
Guests' ChoiceBased on 220 hotel reviews
5.6Cleanliness
6.3
Comfort
6.3
Location
7.1
Facilities
6.1
Staff
7.6
Value for money
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 14, 2023
James
United States of AmericaWall are very thin one of the rooms beside me you can hear his television and his conversations allnight the other room kids hollering and screaming n playing all day anns night running up and down the halls all times of the night. Guy above kept sounding like he was going to fall through the ceiling he was walking so hard.
It was nice and comfortable and the house keepers were all very nice even the front desk were all polite.
Stayed in October 2023
Reviewed: September 27, 2023
Trent
United States of AmericaShower didn’t work an pillows were flat
Location and price an staff great
Stayed in September 2023
Reviewed: August 14, 2023
Roger
United States of AmericaNo major items to dislike.
Good for over nite stay in El Paso Texas.
Stayed in August 2023
Reviewed: August 1, 2023
Joanna
United States of AmericaThe floors needed to be swept. There were dust bunnies under the bed. Restroom was ok needed to be cleaned. No guest shampoo only a bar of soap. Walls are very thin you and hear everything above and next to your room. Very noisy till after 10pm.
The beds were very comfortable
Stayed in July 2023
Reviewed: June 25, 2023
David
United States of AmericaStairs were a bit dirty, vending machines were dirty, had to pay extra for faster wifi
Room was clean, bathroom were clean, free wifi.
Stayed in June 2023
Reviewed: June 8, 2023
Linda
United States of American/a
location
Stayed in June 2023
Reviewed: May 9, 2023
Johnston
United States of AmericaThe view wasn't the best. The food could've been better
I liked how the beds were so comfy. The air-conditioned was great.
Stayed in March 2023
Reviewed: January 19, 2023
Kelly
United States of AmericaThe firs alarm went off at 3AM and woke everyone up. Besides that it has a lot of noise from the highway being so close . Also there was still used soap amd a cup left in my shower from the previous guests .
Close to a lot restaurants, good price .
Stayed in January 2023
Reviewed: January 16, 2023
Viviana
United States of AmericaThey did not do a good job of cleaning the tub. The drain was full of hair.
The place looks nice and clean from the outside.
Stayed in January 2023
Reviewed: December 13, 2022
Pacific
United States of Americathe fact that the toilet keeps flashing itself that was annoying
location
Stayed in November 2022
Reviewed: November 26, 2022
Del
United States of AmericaThey need to clean better, in the room that I stayed the carpet smelled bad and the bath tub was dirty.
Place is all right, price is good and staff is friendly!
Stayed in November 2022
Reviewed: November 13, 2022
Harriet
United States of AmericaI felt like a prisoner going to jail.
It was OK.
Stayed in November 2022
Reviewed: October 11, 2022
Kawaljeet
CanadaSmell from mats. Very bad smell, probably weed smoking smell was coming from lobby and rooms
Everything was good, except smell from lobby, room. Everywhere there was foul smell coming. May b it was weed smell.
Stayed in October 2022
Reviewed: October 10, 2022
Jenkins
United States of AmericaMassive amounts of empty alcohol containers around the perimeter of the parking lot. I mean piles. Safety latch on the door broken/missing.
Decent enough for the price.
Stayed in September 2022
Reviewed: February 27, 2022
Joseph
United States of AmericaCleanliness outside the facility could have been better.
I liked the value for my buck. Affordable and a full kitchen.
Stayed in February 2022
Reviewed: November 25, 2021
Natasha
United States of Americawifi sucked
Stayed in November 2021
Reviewed: October 5, 2021
Denise
United States of AmericaIf I could upload pictures I would show you. We went to a room the TV had been ripped off the stand the lock on the door was taped on with masking tape the security lock had been ripped off the door. The place was clean smelled clean would have been a good value but when we went out to eat we made home sure we were home before dark because the parking lot was sketchy looking with trash and barbecue grills. I know this is not the hotel's fault but there were people screaming at each other using terrible language in the hallways. The manager was very nice told us the reason the room was in the shape it was in was because they were getting ready to remodel it he moved us to a different room on the top floor again very clean comfortable beds but not a good night's sleep because you weren't feeling safe in your neighborhood and even wondered about the car. I do not think this booking should ever have been on booking.com. all the pictures below are from the room not the lobby in the bathroom and the outside all from that one room.
That the place was clean and the manager was very nice.
Stayed in October 2021
Reviewed: April 27, 2024
Joe
United States of AmericaFilthy, slum like conditions.
Location
Stayed in March 2024
Reviewed: April 15, 2024
Roger
United States of AmericaNo comments
Quiet location
Stayed in April 2024
Reviewed: April 13, 2024
Tejeda
United States of AmericaThe restroom wasn't working properly, water kept running in the toilet and it was very noisy.
Stayed in March 2024
Reviewed: April 8, 2024
Troy
United States of AmericaHad to have a car... spread out
Convenience
Stayed in April 2024
Reviewed: April 1, 2024
Maribel
United States of AmericaHorrible place
Nothing
Stayed in March 2024
Reviewed: March 18, 2024
Glenda
United States of AmericaThe bed were uncomfortable. Tv was little in size, had a fridge that didn't get cold. For didn't look like it closed right, and my 2 year old grand daughter could open it when it was locked glad it had the other lock on the wall.
The room was big. Had a kitchenet feature but nothing to cook with.
Stayed in March 2024
Reviewed: March 13, 2024
April
United States of AmericaMicrowave didn’t work
Staff
Stayed in March 2024
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