9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662, United States of America
#15 of 33 hotels in Vancouver
Guests' ChoiceBased on 321 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Vesta
United States of AmericaEverything was fine
Never stayed there but was conveniently located near mall
Stayed in April 2024
Reviewed: April 13, 2024
Judith
United States of AmericaWhen they cleaned my room on the second day they took my towels that were hanging up and did not replace them. They could have just left them. the front desk was kind enough to give me a towel so that I could shower the next day.
breakfast was excellent. The lady taking care of the room did an outstanding job. The front desk staff was very helpful. My room was in a good location.
Stayed in April 2024
Reviewed: February 3, 2024
Casey
United States of AmericaNothing
Early breakfast
Stayed in January 2024
Reviewed: January 22, 2024
Eric
United States of AmericaWe had an 8-day reservation at the Days Inn that is also at Vancouver Mall. We cancelled that reservation which cost us $700 (non-refundable) and stayed the remaining time at Best Western. You made our trip great. Difference between the hotels was huge. We tried to get a refund but no help from the hotel, the booking company, or Wyndam. We will never stay at one of their properties again.
Stayed in December 2023
Reviewed: January 11, 2024
Rabel
United States of AmericaThey couldn’t find my reservation and they don’t show me checking out. Therefore I never got a receipt. Some mixup due to brother in law with same last name staying there at same time. Even though different reservations, different email addresses and different charge cards. The staff seemed inexperienced with hotel workings.
The price and breakfast was great.
Stayed in January 2024
Reviewed: December 28, 2023
Kathleen
CanadaA bit of wear and tear showing in the room itself.
Excellent value with extras and amenities for the price. Huge room. Ample breakfast. Very attentive staff.
Stayed in December 2023
Reviewed: December 21, 2023
William
United States of AmericaWe were not used to the traffic.
every thing
Stayed in December 2023
Reviewed: December 19, 2023
Dawngrund
United States of AmericaAll was good.
Location was excellent for me. Breakfast was good. Expresso machine I really liked.
Stayed in December 2023
Reviewed: December 3, 2023
Alena
United States of AmericaHad to get pool towels from front desk instead of at the pool
Staff was amazing
Stayed in December 2023
Reviewed: November 11, 2023
Maria
United States of AmericaMaps led us to wrong location, informed staff...was difficult to find that night
Welcoming staff, clean
Stayed in October 2023
Reviewed: September 29, 2023
Layo
United KingdomNot properly sound insulated, breakfast was mostly unhealthy, dated decor.
Big, comfy bed, large King suite, able to use jacuzzi
Stayed in September 2023
Reviewed: September 20, 2023
Paul
United States of AmericaOnly had housekeepers twice out of six nights, both times I had to ask you it. Ran our of towles, COFFEE, tea...
Convenient
Stayed in September 2023
Reviewed: September 10, 2023
Lynn
United States of AmericaThe hotel is a distance from restaurants & you would need a car or Uber to get to them
The staff were very friendly & helpful. They went above and beyond & made the difference for our schedule. Tysm! The free airport shuttle is one of the main reasons we booked this hotel & that all worked out well for us!
Stayed in August 2023
Reviewed: September 9, 2023
William
United States of Americano restaurants within walking distance
Well maintaimed. accomadatimg, good breakfast
Stayed in September 2023
Reviewed: September 3, 2023
Marvin
United States of AmericaThe only downside was the fact that they were doing some remodeling work. But it’s hard to criticize someone for taking care of the property.
The young lady at the front desk 9-01-23 was awesome. She greeted us with a smile and was so helpful with our son/daughter-in-law and grandkids after a horrible experience at another hotel they had booked.
Stayed in September 2023
Reviewed: August 31, 2023
Carolyn
SpainCoffee machine was broken the entire 6 nights we were there Stupid smoker causing a fire outside by the trash can that burned part of the building, causing evacuation. What do handicapped do when not on the ground floor? It was difficult for my daughter to use the stairs as she normally needs a walker to walk. Location is easy to find from PDX.
Hotel staff were very friendly and helpful. The woman who alone makes breakfast did an especially great job. The food was very good.
Stayed in August 2023
Reviewed: August 22, 2023
Emily
United States of AmericaI would have liked a bigger, updated bathroom, and the stopper on the tub didn’t stay down so I couldn’t give my kids a bath.
The staff was awesome, breakfast yummy and the staff kept it well stocked and tidy the whole time, the beds were comfy, room clean. I used the fridge and the microwave.
Stayed in August 2023
Reviewed: August 20, 2023
Lisa
United States of AmericaThe suites were not as big or as divided as we wanted ot thought them to be. Our key to the room did not work half the time and we would have to go down to lobby and get a new key. Our son and his family hadthe same issue with their key.
The lobby was nice, the breakfast was fine and the staff was very friendly.
Stayed in July 2023
Reviewed: July 11, 2023
Lisa
United States of AmericaNothing
Comfortable rooms and great breakfast
Stayed in July 2023
Reviewed: July 3, 2023
Jeffery
United States of AmericaPrice?
Location and staff
Stayed in June 2023
Reviewed: July 1, 2023
Trisha
United States of AmericaCouldn't use the pool. It was always too crowded.
Breakfast was great
Stayed in May 2023
Reviewed: June 20, 2023
Lillie
United States of AmericaThe elevator a bit outdated...
The breakfast offered great options! It's a great location. Super close to the Vancouver Mall! Great stay for my elderly and disabled mother. Would recommend and definitely stay again! Free parking and although we didn't have pets, it's a pet friendly facility. The coffee machine in the lobby was amazing!!
Stayed in June 2023
Reviewed: June 10, 2023
Shelley
United States of AmericaWe had to get our room keys rekeyed twice
The coffee machine in the lobby was awesome?
Stayed in June 2023
Reviewed: May 20, 2023
Cheryl
United States of AmericaHaving the coffee machine in the bathroom was most unfortunate. The air conditioner sounded like a jet engine when the condenser came on so I turned it off for most of the night. I also turned off the frig. In spite of those noise precautions, there was a low throbbing hum in the room until almost midnight that disturbed me when I was trying to sleep. Also, I could hear the air conditioner next door when it came on. Breakfast was hot, but pedestrian.
I had a large queen room with a comfortable lounge chair. The bed was comfortable. The bathroom was also roomy. It had a deep tub with lots of hot water so I had a long soak. Everything was very clean. The wi-fi was excellent.
Stayed in May 2023
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