There was cops and a crime scene van in the parking lot when we pulled in. Stains on the bed linens. The toilet ran all night. The Wi-Fi wouldn’t stay loaded. We couldn’t even call the front desk because the phone was broke. Floors were gross. Couldn’t take our socks off.

It was a smoking room

Stayed in May 2024

Not clean

Fast

Stayed in February 2024

Noise from others

Stayed in May 2024

Not very clean. Stained sheets dirty floors.

A little dirty and there was a domestic disturbance the first night Inwas there requiring the police be called.

Stayed in April 2024

Staff was pleasant, room was a good value.

Stayed in April 2024

I have been there a few times and the laundry room dryer was out of order. And that was one of the reasons I booked the hotel room.

I liked the location. And the hotel staff.

Stayed in February 2024

Disappointed in the handicap shower in our room. Shower seat would not stay up to give us room to get in the shower.

Location is great for my husband’s Dr appt and tests at Riverside Hospital. Room was fairly clean and bed was comfortable.

Stayed in December 2023

Dried food particles was left in microwave, the bathtub drains slowly, toilet was slow to flush, room had a strange odor, tile was very loose from the baseboard and had a white powder in the corner of it. Trash was left in room. Housekeeper did not clean room properly. Their prices is a bit high and even after using booking.com it offered no discount.

Friendly guy working at the front desk. He was very professional, polite AND cute!

Stayed in December 2023

The room was dirty and there were plenty of bugs in there.

Location and staff were great.

Stayed in November 2023

Hotel and room quite run down. Floor very dirty.

Stayed in November 2023

Closeness to hospital

Stayed in October 2023

The better could be better to shower could be better in the cleaning this could be better

There was no breakfast in the location of poorly

Stayed in October 2023

Room had a distinct non pleasant odor. Almost smelled like curry. Multiple roaches were found in the bathroom. Bathroom door stuck. Air conditioning was loud

Check in was fast and easy. Check out was fast and easy. Room was dark with the lights out.

Stayed in September 2023

I only got $40 back of my $50 deposit because there was make up on one of the wash cloths. I would assume anyone who wears make up has to take off their make up at night. not happy about that.

room was ready when we got there

Stayed in September 2023

There were bugs in our room and the employees laughed at us and made us call management ourselves

Stayed in August 2023

The desk attendant asked what was my relationship to my husband which I thought was inappropriate.

clean at a good price

Stayed in July 2023

They refused to store our luggage on the day of the checkout as we had to do some things in town before leaving.

The room was clean and the location was great.

Stayed in August 2023

They are on Booking.com. That is why I chose because I have stayed here several times, and the option to “book now pay later” that is the only option I will ever choose!!! To pay at the property! I was very very very upset the day of my stay. I received a call from an employee saying they tried to run my credit card. They did not have my permission to do so they called me saying that my card would not go through. Yes, of course I’m not stupid enough to put my card on the Internet that is why I chose the pay later option. I thought it was very unprofessional and very sneaky. They also have constantly tried to keep my deposit for whatever their fake reasons are if I didn’t have my husband with me, I believe they would’ve tried to keep it. For this reason, I will not go back, which is unfortunate because the price is good and the location is convenient. I would suggest taking pictures of everything before if anything is wrong with the room you should take pictures and immediately tell the staff otherwise they will try to use it even one little stain on a towel as an excuse to keep your cash or card deposit, and even tried to charge you more. Always ask for a receipt for your deposit. I can’t stress this enough. They will definitely try to keep your money if they think they can get away with it.

Location was good

Stayed in August 2023

No blow dryer/ plug outside of bathroom did not work shower handle broken could log shower it was cold. Called the office they said they would send someone - no one ever came so we could not shower because we had to check out.

It was clean and close to where I was going.

Stayed in August 2023

However, i booked two rooms months in advanced. Unfortunately I had credit card fraud on my debit card earlier this week so I had to cancel my card which was linked to this booking. Apparently they tried to run my card twice that morning and it got declined obviously but because of that card they was going to cancel our reservation. Once I received an email about the cancellation I called immediately talked to the man working the front desk and he told me if update my card everything will be taken care which was a lie because when we went to check in he continued to say it was canceled and that I never called him. Which left us without a room without even trying to call me and try to figure it out immediately. I ended up booking this room with two beds and paid $41 more. I understand in way that it’s not person working the desk is fault but he could have tried harder to make things work but instead he did absolutely nothing. I know for fact I wasn’t the only person that dealt with this Saturday with this same type of thing or booking people the wrong rooms. I think the whole situation should’ve been handled better. I definitely won’t be staying here again.

Over all the room was expected I didn’t have high expectations it was place to fall asleep.

Stayed in August 2023

They didn't have my room ready until 4:30 when check in was at 3. There was no parking and I had to park in the Kohl's parking lot and walk over. There was a lot of hair on the floor in the room and blood on the bathroom wall.

There was no breakfast

Stayed in August 2023

50 dollar hold on my account

Stayed in August 2023

Pillows need improved and connecting door allowed much noise ( I think our neighbors were only fans content creators)

Stayed in August 2023

Shower knob was not working properly

Close to the event that I was attending

Stayed in August 2023