Reviews of InTown Suites Extended Stay Tuscaloosa, AL This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1650 Veterans Memorial Parkway, Tuscaloosa, AL 35404, United States of America
#43 of 45 hotels in Tuscaloosa
Guests' ChoiceReview Score
Based on 23 hotel reviews
5.5Score breakdown
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Cleanliness
5.9
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Comfort
6.0
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Location
7.3
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Facilities
6.0
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Staff
6.4
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Value for money
5.9
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Showing 1 - 23
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Reviewed: December 1, 2022
Kimberly
United States of America5 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
roaches
location
Stayed in November 2022
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Reviewed: December 14, 2023
Rosalind
United States of America2 Reviews1.0“I would not recommend it to a friend.”- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 8 nights
- • Submitted from a mobile device
The ladies in the office are very rude and not caring and unprofessional.
It was a good location for the commute where I was headed, and the room was big.
Stayed in December 2023
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Reviewed: October 27, 2023
Rushing
United States of America1 review1.0Very Poor- • Business trip
- • Solo traveler
- • Superior Studio
- • Stayed 15 nights
- • Submitted from a mobile device
The room was dirty...I bought cleaning supplies and my own linens at nearby Target to get rid of the wig hair infused sheets. The floors took 3 scrubbing to clean so your feet/ socks were not black on the bottom. I couldn't clean the rug which was damp due to the exhaust fan not working in the bathroom so the room stayed damp for hours after a shower. They are renovating rooms so the noise and vibrations from the next door room drove the roaches out. They also cut the power off for the reno so we had only one light from the bathroom in the room for an entire week. Calling the front desk did no good...we called 4 times over thT week so we had to use a flashlight to maneuver around. The entrance to the building was filthy and the whole front building reeked of pot. There were families living there so children were constantly screaming inside and out. It was football season so this was the ONLY extended stay place we could find to stay for my husband's 2 week work schedule but NEVER again. Staff was friendly but no helpful when problems arose and the laundry room is filthy and dryers don't work which we found after washing the sheets that I tried to wash. It was just a bad experience.
The room was a decent size and the bed was comfortable.
Stayed in October 2023
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Reviewed: September 20, 2023
Toppe
United States of America1 review1.0“Horse life I've ever been in my life and I'm 53 and travel the country”- • Business trip
- • Solo traveler
- • King Studio
- • Stayed 7 nights
- • Submitted from a mobile device
Everything
Nothing
Stayed in September 2023
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Reviewed: August 11, 2023
Nguyễn
United States of America1 review2.0“Terrible”- • Business trip
- • Couple
- • Studio
- • Stayed 16 nights
- • Submitted from a mobile device
No decent room service. Just change the sheet and make bed. No room cleaning or toilet cleaning. No towels cleans and leave it in the ground still.
Nothing
Stayed in August 2023
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Reviewed: August 1, 2023
Christina
United States of America1 review3.0“Horrible place”- • Business trip
- • Couple
- • King Studio
- • Stayed 12 nights
The room smell, the stove was not working completed, only one grill was working, the kitchen bell was a lot noisy, the smoke detector was doing continuos beep, there were bugs and cucarachas, the staff must to clean at least 3 times because I was there 12 days and only ime they go inside and just take the trash out,. the main door was kept open with botles or other stuff.. I was not feeling secure, the bathroom door was broken and no one was showed to fix it, the lamp above the dinner table was not working and we were missing a couple of towels and no one bring it. I call and report all of this and the man on the phone do nothing, plus i was trying to change the schedule ad the phone number loaded at page was not working i call bookings customer service and they were unable to handle the schedule change either. I am realy dissapointed!
Just the location
Stayed in July 2023
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Reviewed: May 13, 2023
Kellie
United States of America1 review1.0Very Poor- • Leisure trip
- • Couple
- • Studio
- • Stayed 7 nights
- • Submitted from a mobile device
THEY CANCELLED ON ME AT THE LAST MINUTE SO I NEVER GOT TO STAY!!!!! LEFT ME WITH NOWHERE TO GO, AND I'M FROM OUT OF TOWN!!!
Stayed in May 2023
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Reviewed: March 3, 2023
James
United States of America31 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 7 nights
- • Submitted from a mobile device
Everything
Stayed in March 2023
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Reviewed: January 15, 2023
James
United States of America31 Reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
Everything
Stayed in December 2022
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Reviewed: October 27, 2022
Stephanie
United States of America2 Reviews1 helpful vote1.0Very Poor- • Business trip
- • Couple
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
Everything The infestation is bad house we don't get towels are anything
It's infested .. and not clean at all I'm on a 13wk contract. And I don't think I'll be staying that long.
Stayed in September 2022
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Reviewed: April 5, 2022
Stephen
United States of America1 review1.0“The so-called floating general manager named Jay was very rude”- • Business trip
- • Solo traveler
- • Superior Studio
- • Stayed 7 nights
The so-called floating general manager named Jay was very rude.. first reservation was made for March 26 two days before my husband was supposed to check in they texted that his reservation was canceled due to a customer wanting to extend their stay. So stayed in a hotel which cost double the price made a new reservation for April 4 for 35 nights. My husband showed up today at the check-in time they told him that they don’t have anything for him he showed them his confirmation. The man said yes I see your confirmation but we don’t have anything available, so another words sorry for your luck oh by the way we didn’t text you or email you that you don’t have a room. I spoke to the man myself my husband was traveling for work, and when he called me and told me the situation that’s why I called to find out what was going on. My husband had to go back to a hotel I don’t think they need to be on this website when you make the reservation online you expect that when you have a confirmation that you are going to be able to have this place. Obviously that’s not how it works with them. I tried to ask him about that and he was rude and just told me to call the corporate office but he doesn’t have a phone number for him to look it up on the website.
There’s not one thing I can say nice about this place and if you read on I will tell you why
Stayed in April 2022
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Reviewed: October 28, 2023
Anonymous
United States of America2 Reviews1.0“she need go get her a job at TPD instead at the hotel she in the wrong field..But she want have that job long with that”- • Business trip
- • Solo traveler
- • Superior Studio
- • Stayed 7 nights
- • Submitted from a mobile device
the property manager as A very nasty attitude very unprofessional..
nothing
Stayed in October 2023
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Reviewed: March 10, 2024
Lanier
United States of America7 Reviews7.0Good- • Solo traveler
- • Superior Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2024
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Reviewed: December 30, 2022
Richard
United States of America1 review6.0Pleasant- • Business trip
- • Group
- • Queen Studio
- • Stayed 8 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2022
-
Reviewed: March 27, 2024
Vincent
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Superior Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2024
-
Reviewed: March 6, 2024
Anna
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2024
-
Reviewed: February 14, 2024
Cowart
United States of America1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2024
-
Reviewed: October 25, 2023
Nichols
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2023
-
Reviewed: September 10, 2023
Samuel
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2023
-
Reviewed: February 25, 2023
Dexter
United States of America1 review8.0Very Good- • Business trip
- • Solo traveler
- • Studio
- • Stayed 13 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2023
-
Reviewed: October 31, 2022
Ttownsweety
United States of America1 review10Exceptional- • Family with young children
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2022
-
Reviewed: April 19, 2022
Jessica
United States of America13 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2022
Showing 1 - 23
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