1750 Village East Road, Olympic Valley, CA 96146, United States of America
Based on 465 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.2
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2024
Rosie
United States of AmericaAmazing property close to shops and restaurants and aerial views
Stayed in April 2024
Reviewed: May 14, 2024
Catherine
United States of AmericaThere was nothing not to like.
I traveled late in the season May so most restaurants were closed.
Stayed in May 2024
Reviewed: May 8, 2024
Niemeyer
United States of AmericaResort fee not itemized or mentioned on Booking.com invoice. It was $35 at checkin and then increased to $56. When I balanced my bank account the fee charged was $90!!! I won’t be reserving with Booking.com in the future.
Location to ski lifts
Stayed in May 2024
Reviewed: May 2, 2024
Deborah
United States of AmericaInflated prices.
Location, good for music festival.
Stayed in April 2024
Reviewed: April 9, 2024
Jonas
United States of AmericaThat we had to leave. :)
Our group loved the room we were in. It was clean, comfortable and had great decorations from Palisades. The hot tub was easy to get to and the ski lockers were convenient and safe. We can't wait o come back next year!
Stayed in April 2024
Reviewed: March 8, 2024
Man
United States of AmericaNothing really, except when I check in they can’t find my reservation. They said booking.com sent my first name as last name etc.
Location is good. Good ski lockers and indoor parking. Staff is nice and room is decent size.
Stayed in March 2024
Reviewed: February 4, 2024
James
United States of AmericaTricky to turn on the ceiling fan/light.
Good location, undercover heated parking, full size coffee maker
Stayed in February 2024
Reviewed: January 31, 2024
Alice
United States of AmericaPrice tag
Everything. You also found the item we left in our room and returned back to us!
Stayed in January 2024
Reviewed: January 17, 2024
Sing
Hong KongVery pricy during holiday season.
Location is great, just a few steps away from Gondola / Tram to ski / snowboard. Beautify place. Jacuzzi is nice. My sons love the kids club (only available during holiday season) which provide games, extertainment, cartoons after coming back to ski.
Stayed in January 2024
Reviewed: January 16, 2024
Lisa
United States of Americathe condo needs more hooks for jackets..etc..
the attendant who checked me in ..tristan? young man who was so helpful. He was so careful with his writing..shared that he had a brain injury that affected his penmanship. He was helpful, found a room for early check in, and was just super helpful all around.
Stayed in January 2024
Reviewed: January 10, 2024
Paul
United States of Americaroom choice and noise level from the parking lot.
Stayed in January 2024
Reviewed: January 8, 2024
Young
United States of AmericaBunker bed was very uncomfortable. It didn’t have spring box underneath twin mattress.
Kitchen and living room, and hot tub.
Stayed in January 2024
Reviewed: December 27, 2023
Tina
United States of AmericaCleaning schedule
It wasn’t crowded when we were there.
Stayed in November 2023
Reviewed: December 19, 2023
Virginia
United States of AmericaKitchen did not have vegetable peeler, but otherwise was great!
Great location
Stayed in December 2023
Reviewed: December 19, 2023
Jessica
AustraliaOur condo had beds for 6 people (we had 5) but only 1 ski locker, not enough for all our gear. There wasn't enough in the kitchen to cook for our family. We tried to bake fish and chips but the baking trays were only big enough to cook for 1-2 people. The pillows were too fat, no one in our family slept well on them. Staff at the main desk were sometimes great but sometimes young and hopeless about giving good info and being helpful.
The fireplace was lovely. The location was convenient to shops, cafes, restaurants and lifts. Spa on the first level was great, we used it heaps .
Stayed in December 2023
Reviewed: October 9, 2023
Taissa
United States of AmericaCould use bike area to lock bikes
Beautiful condo with very nice design and furniture. Fantastic roof top hot tub.
Stayed in September 2023
Reviewed: October 2, 2023
Michelle
United States of AmericaIt was fine, but the young lady who checked us in did not make any effort to be friendly. We assumed she was having a bad day.
Very nice, updated, clean, comfortable, good location. Several restaurants and shops adjacent to the hotel. Underground parking.
Stayed in September 2023
Reviewed: October 2, 2023
Yvette
United States of AmericaComfortable and clean!!
Stayed in October 2023
Reviewed: September 30, 2023
Carmelina
United States of AmericaNo negative experience
Everything
Stayed in September 2023
Reviewed: September 22, 2023
Verena
GermanyWe stayed a longer weekend. Unfortunately a big van expo took place on the parking grounds of the facility. The issue was not the expo by itself, but for the entertainment of the visitors rock bands were playing all day long into the evening. The noise level was really like being at outdoor concert and made a stay in the rooms very uncomfortable......
The apartment like layout of the accommodation is very suitable and functional. It is ideal for families and groups. It is worthwhile to use the fully equipped kitchen. Surrounding restaurant prices are very high. It is also advised to bring your own food, because the little "supermarket" at the location has insane prices.... and at check out they ask even for tip. (pasta sauces in jar = 16,- / 18,- $)
Stayed in September 2023
Reviewed: September 19, 2023
Cindy
United States of Americano dislikes
Quick and easy check in. Courteous staff. Convenient shops and restaurants within walking distance. Loved the complimentary tram tickets. Room was clean and comfortable.
Stayed in September 2023
Reviewed: September 18, 2023
Henry
United States of AmericaThey could add free breakfast
Very clean and not Crowded
Stayed in September 2023
Reviewed: September 15, 2023
John
AustraliaVery noisy air conditioner- it would have Been impossible to sleep with it on and the window was jammmed shut
Overnight stop on a road trip. comfortable large room. Food options were close. By
Stayed in September 2023
Reviewed: September 14, 2023
Regitano
United States of AmericaThe reception. People confused, not very friendly
Space, location
Stayed in September 2023
Reviewed: September 11, 2023
Adriana
United States of AmericaThere was 2 spas in our building, but one of them was closed, just the small one was open, but it didn't fit our group of 6.
Location was great, near everything
Stayed in September 2023
Can Picafort, Spain
Darmstadt, Germany
Baie-Saint-Paul, Canada
Saint Petersburg, Russia
Hanmer Springs, New Zealand
Ston, Croatia
Addis Ababa, Ethiopia
Hangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content