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  5. Reviews of TownePlace Suites by Marriott Vincennes

Reviews of TownePlace Suites by Marriott Vincennes This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1320 Willow Street, Vincennes, IN 47591, United States of America

#3 of 7 hotels in Vincennes

Guests' Choice

Review Score

Based on 62 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.4

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    9.0
    Pleasant, relaxing and restful.
    • Leisure trip
    • Couple
    • Two Queen Studio
    • Stayed 1 night

    I would have enjoyed a meat choice for the breakfast. The offerings included a breakfast sandwich with sausage, but I personally don't care for those.

    The staff was great. We had a bit of an issue with the first room (t.v. didn't work). Jaylene promptly and efficiently moved us to another room. She was very helpful. The rest of the staff was friendly and accommodating. I enjoyed the work-our room and my partner and I enjoyed the indoor pool.

    Stayed in May 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was only so so

    The staff was very accommodating.

    Stayed in April 2024

  • Reviewed: November 12, 2023

    9.0
    Thankfully, we had mid-morning brunch plans, so the disappointing breakfast didn’t put a damper on the fact that our sui
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was less than appetizing. There were egg and cheese “patties” folded like a taco that none of the family would eat beyond a bite. Granola setup was decent, but there wasn’t much of it.

    We loved our suite - closed doors on each bedroom made it feel like home away from home!

    Stayed in November 2023

  • Reviewed: September 24, 2023

    6.0
    Wish it was cleaner
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed and bath very clean, living room and kitchen not.

    Staff was very accommodating. Tried to please.

    Stayed in September 2023

  • Reviewed: April 21, 2023

    7.0
    Served purpose of place to stay
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    Traveled with a friend for a funeral, we had the 2 bedroom suite & the bathroom configuration is not very handy….also wish places would put the TV instructions on a small sheet so we could have at least heard news With so many systems hard to figure out how to use.

    There was a large group staying & breakfast area small…had to grab a yogurt & coffee on way out

    Stayed in March 2023

  • Reviewed: December 30, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    beds are to hard

    Stayed in December 2022

  • Reviewed: August 19, 2022

    7.0
    Wasn’t extremely bad but could see they’re short staffed and room could’ve been ckeaner
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Smoke smells in room and one room was extremely dusty

    Breakfast was bare minimum

    Stayed in August 2022

  • Reviewed: July 19, 2022

    6.0
    Pleasant
    • Business trip
    • Group
    • Two Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No WiFi - third time we stayed with no WiFi. Having to go to different hotel for work

    Location staff

    Stayed in July 2022

  • Reviewed: July 16, 2022

    6.0
    Pleasant
    • Business trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No WiFi —- stayed 3x for business and never any WiFi

    Close, friendly staff

    Stayed in July 2022

  • Reviewed: May 19, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • Two Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Needed a little more breakfast when team bus of grown boys rolled in

    Staff assisted w whatever we needed - very friendly

    Stayed in May 2022

  • Reviewed: February 21, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough commodities such as towels wash cloths soaps, hair care but most of all... They charged us 40$ more after we left.

    Rooms were clean,a tv in each bedroom, pool was perfect size for the kids.

    Stayed in February 2022

  • Reviewed: November 28, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Liked everything about my stay.

    Clean and comfortable. Staff was friendly.

    Stayed in October 2021

  • Reviewed: September 7, 2021

    9.0
    Loved it hear
    • Leisure trip
    • Family with young children
    • Two Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We were called for a room. It was a mistake with the last name. No biggie lilly ended up fixing it an hour and half later. The double room we booked was not available. We ended up with a King.

    I was satisfied with the discount she had given us for the confusion with the lastnames and the beds quantity. My family member slept out on the pull out bed. I'd rather her have a queen bed, but she was comfortable. The hotel was impeccable. Very clean, staff was nice, helpful. It was like a little apartment. The breakfast was cool, sausage, eggs, waffles, cereal, chocolate and white milk. Orange juice was broke, but they had apple juice, fruit, coffee, toast. They offered quite a bit during COVID-19. I was shocked. I would definitely stay here again. Best hotel in town hands down. Highly recommend.

    Stayed in September 2021

  • Reviewed: August 23, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet is gross could be cleaned between guests checkout and arrivals. Looks as if the whole along the about 4” out, barely gets the feel of the vacuum. The ac area is the worst and lots of pet debri. I am pet friends and have allergies, however passive productivity to tackle the hair of others pets and passing of germs among other domestic pets.

    Stayed in August 2021

  • Reviewed: July 10, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was good, tv was very poor quality

    Nice room and kitchen

    Stayed in July 2021

  • Reviewed: July 5, 2021

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping didn’t visit our room for the 3 days we stayed. Needed paper products, towels and linens refreshed but never happened.

    The room was spacious and the beds were very comfortable.

    Stayed in July 2021

  • Reviewed: July 1, 2021

    9.0
    Wi) stay here again
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Scrambled eggs were dry and crumbly. Rest of breakfast was good. Toaster didn't work very well.

    This was my 3rd stay here. Love the location.

    Stayed in June 2021

  • Reviewed: June 16, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Two Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was good but a little to firm for me. Wife loved it.

    Very was quiet and easy to get around in. Good location. Nice breakfast omelet.

    Stayed in June 2021

  • Reviewed: April 10, 2024

    5.0
    ALL GOOD, EXCEPT FOR COST
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 2 nights

    PRICE, ECIPSE PROFITEERING, REQ 2 NIGHT STAY

    CLEANLINESS, B'FAST OK

    Stayed in April 2024

  • Reviewed: January 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Loved all of it. Will be back.

    Stayed in November 2022

  • Reviewed: September 6, 2022

    3.0
    Dirty!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs to be Cleaner!!! Much cleaner!!!! I have a cat allergy. So mine and my kids allergies were in full gear while there!! Probably left over cat hair or poor air quality (was hard to breath), not to mention the room next to us had TWO cats with them! The little stove/oven in the room was discstingly dirty! Inside and out. The "clean" dishes were dirty, there was mold in the bathtub, cobwebs in the corners, dust on the refrigerator, a bathing suit on the floor in the bedroom that was not ours, gross bug pictures on the wall, and huge nasty bugs in the pool!!! The room was overpriced and for some reason I am being charged MORE than on my statement, so I have to now look into that! And after my stay, I checked out the reviews and noticed we were in the same room that had fleas!! For being one if the most expensive places in town, I expected much better! I would like partial refund.

    The location was good for what we needed. The breakfast was ok basic. The space was very spacious. They did accommodate my request.

    Stayed in September 2022

  • Reviewed: May 9, 2022

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Was not informed at check in pool was under maintenance and that's why I booked the room there was for my daughter's birthday party and then her and her cousins have a pool party and sleepover

    The room was nice

    Stayed in May 2022

  • Reviewed: May 2, 2022

    5.0
    Will most likely look for another accommodation next time we visit Vincennes.
    • Leisure trip
    • Couple
    • Two Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The “breakfast” offerings were awful and eating area was dirty and messy. We had to drive a few miles to find somewhere else to have breakfast. We stayed here a few years ago and all was great; breakfast was good, cleanliness was top notch. Very disappointed this time around.

    Comfortable and spacious room. Convenient location for visiting family.

    Stayed in May 2022

  • Reviewed: April 28, 2022

    5.0
    if booking through a third party site, like booking.com, make sure you still check out the hotel’s actual website. I was
    • Leisure trip
    • Couple
    • Two Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The $100 pet fee

    Loved that it was a suite with a kitchenette

    Stayed in April 2022

Showing 1 - 25

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