The hotel is noisy (restaurant and common areas). The swimming pool is open for non guests and it gets really crowded during weekends. Music on high volume and the pool is full of people and floats (vodka Ciroc marketing).

Great room, good linens and towels, bed very confortable, good space.

Stayed in May 2024

I love love love virgin hotels and stay with them when I’m able to. I wish they extended their hotel points program to Canadians as I cannot take advantage of their rewards.

The beds, decor, staff and location! Pool bar was fantastic with large drink selection and great views. Didn’t take advantage of the pool as it was quite small.

Stayed in May 2024

Nothing

Good vibe

Stayed in May 2024

Bar shut early

Great location comfortable room and excellent staff

Stayed in April 2024

The latte was excellent. Can't find anything similar here in California. I've loved the decoration and vibe of the library room. Staff super friendly.

Stayed in March 2024

Red Fridge

Good location an attentive staff on the door and at reception

Stayed in April 2024

The pool is slightly small, but it’s outdoor and in the city so I can’t complain.

The decor is modern and well thought out. Loved all the furnishings! Bed is super comfortable and I slept so great with the black out curtains and temperature controlled room. The lighting is fantastic too. Well designed for New Orleans and had that French vibe. Staff were kind and responded in a professional manner. They served delicious cocktails. The gym suit all my needs for exercise.

Stayed in April 2024

Bar was super pricey!

Great service and amenities. Roof top pool made for an enjoyable stay and a relaxing brake from the French Quarter.

Stayed in April 2024

NA

The hotel was beautifully decorated and the beds were super comfy. All staff members went the extra mile to make you feel welcome.

Stayed in April 2024

I honestly don't have any complaints so I can't say there wasn't anything I didn't like.

The hotel offered a variety of services; there was a rooftop pool and had a bar, there was also a coffee shop and restaurant in the hotel. Rooms were spacious, clean and very aesthetically pretty. The toilet and shower were separate; I love that! The lighting was so good in every aspect of the hotel. Super modern hotel with ability to control light and ambiance from TV! Housekeeping did a great job! I also enjoyed there were a variety of restaurants near the hotel to try. The hotel is walking distance to several things (less than 15 minutes) but just FYI it is NOT walking distance to French Quarter (in MY OPINION---but if you are a walker then you will find it convenient. The walk was about 30 ish minutes)

Stayed in March 2024

Nothing

Very nice hotel

Stayed in March 2024

The only thing I have to say that isn’t so good is that I went to the pool top bar twice and seemingly it was either closed or closing. But, it was still within the hours of it being supposedly open.

This hotel definitely exceeded. My expectations and I will be back when I visit New Orleans next time. This was not my first time visiting the city, and I have not always had pleasant stays at different hotels, because they are frequently outdated. This was a very posh, clean, beautiful facility. It was close to the stadiums, while also being close to bourbon Street and other tourist attractions, that people love about New Orleans. Also, the staff, from the front desk down to the bell boys were super friendly and accommodating. I can’t tell you enough about this gem.

Stayed in March 2024

All I would suggest is more healthy choices for room service and more choices in general.

I loved the quirky decor of the hotel and its proximity to many of the restaurants and sights of New Orleans. I would recommend to anyone looking for a great hotel while here.

Stayed in March 2024

Air conditioner was really loud

Bed and pillows were so comfortable and being away from Bourbon street the location was quiet but within easy walking distance to the French quarter. Supermarket and pharmacy on the next corner and tea and coffee facilities in the room. Lovely, friendly and helpful staff.

Stayed in February 2024

Amazing place, great hospitality

Stayed in February 2024

N/a

It was very clean and nice and the entertainment was amazing

Stayed in January 2024

The price was a bit but worth it.

Pets are welcome and free.

Stayed in January 2024

Love the decor of this hotel, breakfast was delicious, staff very friendly.

Stayed in January 2024

Nothing

So clean! So comfortable! The design and layout were outstanding. The latest technology made everything luxurious. Staff were wonderful.

Stayed in January 2024

Pillows were a bit soft and squishy for my liking but that’s entirely personal preference. Just a heads up if you prefer less squish, the hotel did kindly provide extra pillows when I asked!

Beautiful hotel, helpful staff, a great room! The locations was convenient but quiet. Loved that the shower, toilet, and sink/vanity area are all separate - made getting ready without being in anyone’s way very easy.

Stayed in December 2023

Fire alarm made us check out early

Close to everything

Stayed in December 2023

Pool is the size of a bathtub

Cleanliness and hospitality of the people - jasmine was very welcoming

Stayed in December 2023

The king mattress was sagging low on one side of the bed. It made it difficult to sleep since you roll Down to the edge of the side.

Nice convenient location and the room was decorated very nicely. Good taste.

Stayed in December 2023

TV connection was a mess and the Virgin App didn't function properly so, it was a bit inconvenient.

Bed was super comfortable! Decor was fabulous. Amenities were 5 star.

Stayed in December 2023