The room did not have a good coffee machine. Also, no microwave or electric kettle.

Great location and amenities. Their infinity pool is gorgeous!

Stayed in April 2024

See answer above.

The breakfast was a disappointment. We were there in April 2023, and the breakfast was much better. Missing items and empty items on the bar. Waiters were very good, but not enough help. Waiters were almost running trying to keep up.

Stayed in April 2024

Beautiful property, amazing drinks, close to everything and happy to not have had to rent a car.

Stayed in March 2024

Make sure you ask for room service if it isn't done while you are gone! Very small complaint, but good for people to know.

Beautiful location with splendid facilities and friendly staff!

Stayed in March 2024

Prices

Adult Only Pool

Stayed in February 2024

A bit too many things were pay to use. A balance where a few more things are ready to use for everyone staying would have been a better fir in our opinion.

Room: If you really wanted to be picky there was a few worn down things in the room, TV Counter was missing a small part of the side, which was visible, when entering. Balcony also has bare wood showing at then end under some glass that you also saw with a critical eye, but if that kind of thing bugs you, then you'd notice. The rest about the room was great. Had a new smart TV as well, that was great for a family movie night. Pool: The pools where nice and didn't seems chloride filled like a lot of other places, we've tried, which was really nice. There are an 18+ pool with great views and good service, but it could be a bit hard to get a spot there. The 2 pools that are open to everyone are nice, but definitely doesn't feel as luxurious. They are still really nice though. The place did however have a lot of "reserved" seatting, which had to be payed for. Specific seats, couches and the 21+ serenity pool all had to be reserved and payed for. Some reservations costing up to 800usd a day. If you really want some high end luxurious options and don't mind spending the money for it these seatting are great, but we didn't feel the need to use them and still enjoyed it a lot. View: Views were 10/10. Saw whales jumping in the ocean every single day.

Stayed in February 2024

No bathrooms by the “ adult pool “ the $50 a day for parking seemed ridiculous considering the cost of the room . The restaurant food was overpriced , the laundry facility was broken down and old .

The view was excellent , the food at the humble market restaurant was excellent , the grounds were excellent , the staff were excellent except for one , the valet service was excellent

Stayed in February 2024

Our room was above delivery area lots of truck Noise especially early in the morning

The location

Stayed in January 2024

If you do not get up at 5:30am, you will not get a lounge chair by the pool. Everyone is reserving it and puts their shoe on it to hold it. That was really super annoying and makes me not want to stay anymore.

Stayed in January 2024

Breakfast was terrible,breakfast area was very dirty and staff working in that area have no idea how to care for guests,too young and just don’t seem to care.

Stayed in January 2024

The front desk and the water sports activities desks were understaffed, staff working really hard but still long queus, more people needed at both. The included breakfast was also very slow, we had to wait almost an hour on the day we got there at 9:15am, if you got there early it was OK but still wait times. The rooms were good but not amazing which at over $1,000 per night I was expecting.

Staff were super friendly and the rooms were cleaned very well on a daily basis. Rooms were nice but a bit noisy (even after we changed to a quieter side of the hotel). The location is great, both beaches very accessible and lots to see and do in the area.

Stayed in December 2023

The food was average

Great pool and room options

Stayed in December 2023

Parking cost

Beautiful property open to the water. Lots of activities and places to eat. Great walking trail just outside. Staff was kind and helpful.

Stayed in December 2023

I paid for partial ocean view. Y first night was in room 717. We were very disappointed. So we requested and received a new room 2311. We were happy after that.

Stayed in December 2023

I know Hawaii is not cheap but the total price just does not translate. For example, You pay $50 resort fee per day (on top of a very pricey room rate) but still have to pay for a lot of items if you wish to use them. Also the breakfast buffet is $50 per person… didn’t do that, the supermarket is just 5 min walk.

Very nice. Also a great lounge to freshen up before our red eye flight.

Stayed in December 2023

Extra cost for lounge chairs near pool. Breakfast buffet limited choices for vegetarians and gluten free.

Early coffee. Room service. Location!

Stayed in November 2023

The fact it was a buffet

I’m not a fan of buffets but it was good. The location was fine.

Stayed in October 2023

There were constructions working under our window starts at 7 am every day . I know you suppose to be awake to enjoy the island at this time but it was annoying .

The location is good with a nice view of the ocean . 6 pools so it was never crowded .

Stayed in July 2023

Resort activities not always easy to book on the guest site . Had to make a trip over to the concierge a few times .

Beach front location with stunning sunsets

Stayed in July 2023

Our bedroom even if spacious was quite noisy, you could hear everything that was going on in the corridor and also on the bedroom above ours. Breakfast experience was not enjoyable, the food was average and you always have to wait 15/20min to be seated. If you were seated in the balcony you had not only to constantly watch out for bird poop, but also eat surrounded by bird poop stains everywhere. For a hotel this expensive, they could clean the bird poop stains a bit more often. If you want to have a drink in the lobby bar, they will serve you your sparkling wine in a plastic glass, which again seems a bit out of place for a hotel like this. Last but not least, and also considering how much you pay to stay in this resort, we found a bit ridiculous that you still have to pay for parking while you are there.

The resort is located in a beautiful spot, the view from the lobby and for the adults pool is stunning. Also it is just a quick drive away from Kihei, which offers a lot of restaurant options. Our bedroom was quite spacious and we liked the fact that the hotel had an adults only pool.

Stayed in July 2023

No elevators in the Halles and long walks to get to the lobby, but could get a ride on the golf cart

The location

Stayed in June 2023

Everything closes so early. Not sure what you're supposed to do after 8pm. We went to another resort hotel that had bars and restaurants open later. Should have researched better and picked another location. No concept of a lobby bar where you can relax and have a drink at any time.. You have to either sit in a restaurant that's open twice a day, or by a noisy pool, or go to a beach side hut where there is no shade.

The room was a great size. It overlooked one of the children's pools but the noise wasn't disturbing. Loved that there was a Nespresso machine. Nice grounds and great views out to sea.

Stayed in June 2023

the room amenities-there are basic amenities like coffee, shampoo and shower gel, don’t expect in-room sandal, spoon. facilities within the hotel - you will have to book the cabana instead of first come first serve , some people just booked it and didn’t show up while we were there and can’t use it.

location, restaurant , closed to shopping, the walking path by the coastal line connecting a couple of nearby hotels.

Stayed in May 2023

The room was not ready at the indicated check-in time, and the delivery of our luggage took so long that we ended up being late for the LUAU we scheduled for that first day.

Location, Luau, Facilities

Stayed in May 2023