1711 W Royal Lane, Irving, TX 75063, United States of America
#27 of 86 hotels in Irving
Guests' ChoiceBased on 61 hotel reviews
8.3Cleanliness
8.7
Comfort
8.5
Location
8.8
Facilities
8.5
Staff
8.3
Value for money
8.6
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 18, 2024
Arlen
United States of AmericaThe place at times had a marijuana smell.
I liked everything.
Stayed in January 2024
Reviewed: September 29, 2023
Jansell
United States of AmericaCouch very uncomfortable, shower had no pressure.
Location, modern, all the amenities.
Stayed in September 2023
Reviewed: July 10, 2023
Tiffany
United States of AmericaThey only give you 2 washcloths and they never had clean towels so bring your own towels.
Stayed in July 2023
Reviewed: May 7, 2023
Diana
United States of AmericaStill found hair on shower wall and slight stains on door under kitchen sink.
Full kitchen, including full oven. Much better staff than when I stayed previously.
Stayed in May 2023
Reviewed: April 26, 2023
Michelle
Canadathe front staff were not very friendly and quite cold towards us all. they could definitely be friendlier.
we loved the layout of the rooms and the price was excellent.
Stayed in April 2023
Reviewed: April 22, 2023
Diana
United States of AmericaThe only thing that rubbed me the wrong way was the nighttime staff at didn't even apologize when I was having a water heating issue. I even offered for someone to come look at it but to no avail. No apology and nothing to calm situation or try to make it right. I have to call into booking.com directly to see if they could get something handled. Nighttime front desk on 4/21/22: not happy.
The fact that they actually had a full kitchen and not just the kitchenette or countertop burners. I could actually cook full meals.
Stayed in April 2023
Reviewed: March 6, 2023
Nancy
United States of AmericaNo breakfast
Everything
Stayed in February 2023
Reviewed: February 16, 2023
Jose
United States of AmericaThe rooms were neat and great the place exceed
Everyone and everything in the facility was great exceeded my expectations
Stayed in January 2023
Reviewed: October 13, 2022
Jackson
United States of AmericaThe night shift staff not being available or answering the phone to let me in when I forgot the key card.
Everything. I like the home setting.
Stayed in October 2022
Reviewed: February 21, 2022
Subrina
United States of AmericaI would have given us 10 store but the three-bedroom unit only had two baths we were expecting a bad for each room. Bathroom sinks we're a little small otherwise I enjoyed my stay completely
Stayed in February 2022
Reviewed: November 9, 2021
James
United States of AmericaI like the fact that the property was in a great location and the staff was very friendly.
Stayed in November 2021
Reviewed: October 25, 2021
William
United States of AmericaNew and clean. Plenty of room in apt. Had to change rooms due to an electrical problem.
Large living area, kitchen. Location. New and clean..
Stayed in October 2021
Reviewed: July 15, 2021
Mo
United States of AmericaTried to login to Netflix on the tv and was unable to. Only complaint.
Nice and clean
Stayed in July 2021
Reviewed: March 25, 2024
Debarshi
United States of AmericaThe staff at night is so bad. Staff smoked marihuana. The Main get is not open.
Nothing
Stayed in March 2024
Reviewed: March 13, 2024
Dondee
United States of AmericaNeed to have a complimentary disposable slippers
Stayed in February 2024
Reviewed: June 9, 2023
Edgar
United States of AmericaIf he manager or front desk would've been more helpful and not worried about my skin color
I was so upset with the manager I believe. She was not helpful at all. She was rude, and had no concerns or empathy for others. I believe because of my skin color I felt like I was at the wrong place. I believe people like her make people turn around and look for somewhere else to stay due to her attitude. Some people do not need to be working front desk or to be managers. If they are not worried about customer staisfaction but about there own satisfaction.
Stayed in June 2023
Reviewed: March 18, 2023
Jere
United States of AmericaMajor issues with security there.
Stayed in March 2023
Reviewed: July 22, 2022
Lizette
United States of AmericaPoor customer relations
The unit
Stayed in July 2022
Reviewed: July 9, 2022
Cantu
United States of AmericaEverything was to standard
Everything
Stayed in July 2022
Reviewed: December 27, 2021
Oshara
United States of AmericaIt was great
Stayed in December 2021
Reviewed: December 27, 2021
Oshara
United States of AmericaEasy accessible to freeway and also it’s like we were home
Stayed in December 2021
Reviewed: December 1, 2021
Luis
United States of AmericaI reserved a 3 bedroom however They gave me 2 one bedroom. Very inconvenient for me and my family I was promised some roller beds however they didn’t even give me that my kids had to sleep on the floor with no pillows because they didn’t have extra pillows either.
There was no breakfast at this location. Website said there was however there wasn’t
Stayed in November 2021
Reviewed: November 28, 2021
Enid
United States of AmericaThere is anything I did not dislike It was exceptional service and exceptional stay and comfortable
The staff completely accommodated us We had a mix-up on our reservation and they accommodated us with an extra room for free They treated us very nicely and respectfully and the room was exceptional It was clean comfortable I will definitely stay here again.
Stayed in November 2021
Reviewed: August 13, 2021
Ski
United States of AmericaThe toliet did work properly no one was available to fix it.
It was clean
Stayed in August 2021
Showing 1 - 25
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