1525 West Arrowood Road, Charlotte, NC 28217, United States of America
#99 of 184 hotels in Charlotte
Guests' ChoiceBased on 428 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.6
Facilities
8.4
Staff
8.6
Value for money
8.3
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Lucinda
United States of AmericaThe room still had some pet odor to it would suggest a more deep cleaning just for smell other than that it was clean and comfortable
That it had separate bedrooms so u can travel with friends and have privacy
Stayed in April 2024
Reviewed: April 20, 2024
Ayotunde
NigeriaThe ambience
Stayed in April 2024
Reviewed: April 12, 2024
Laura
United States of AmericaBed was uncomfortable, no carts to bring luggage in, TVs didn’t work
Great location, spacious room, clean
Stayed in March 2024
Reviewed: April 3, 2024
Morea
United States of AmericaThe sheets didn’t appear clean so we put them into the washer when we arrived. There was an odor coming from the air vent.
The room was fully stocked. The staff was very nice when we had questions. Very quick responses from the team.
Stayed in March 2024
Reviewed: April 3, 2024
Lusajo
TanzaniaThe staff were not helpful - except for the one at the desk her name was Joy. Surprisingly the Manager and assistant Manager were least helpful to my situation. Instead of finding a solution, the Manager suggested that my booking be cancelled as I was trying to check in. Thankfully Joy continued to quietly help me, she found a solution and I kept my booking.
I liked that it was spacious and surrounded by beautiful gardens..
Stayed in March 2024
Reviewed: March 30, 2024
Leah
United States of AmericaThe property stated it was a smoke free property but whoever had the room previously smoked. They tried to mask it by airing it out and using an air freshener but when I walked in you could smell it and they had all the windows open. I did inform the attendant at the desk who offered me another room, but suggested I check it out first since it was on the first floor. Which I did and decided to keep the upstairs room since it wasn’t much better due to the stale odor and noise from the parking lot and elevator. It could have been cleaned a bit better due to all the hair, but overall it was a nice facility.
It was
Stayed in March 2024
Reviewed: March 26, 2024
Shakiri
United States of AmericaThe only complaint I have is that the tv inside of the room was too small. And you don’t have much of an options of things to watch
Savannah very polite and welcoming. Clean. It was like our own little apartment
Stayed in March 2024
Reviewed: March 24, 2024
Rosemary
United States of AmericaNothing
Space
Stayed in February 2024
Reviewed: March 23, 2024
Linyan
United States of Americai found hair on my bed and yellowish towel in the bath room, you guy can improve the cleaning service, make room clean and charge more.
room size and facility is nice
Stayed in March 2024
Reviewed: March 18, 2024
Genequa
United States of AmericaI understand the being short staffed but to not have anyone at the desk at anytime I went downstairs to get help was crazy. I’m not sure which bedroom in room 408 was the master but the room without the balcony tv didn’t work my entire stay .
Everything that’s why I booked the room
Stayed in March 2024
Reviewed: March 5, 2024
Elizabeth
United States of AmericaThe unit was very spacious and clean. The kitchen eating area was really comfortable.
Stayed in March 2024
Reviewed: February 18, 2024
Judge
United States of AmericaNo where to park really
Seem secured
Stayed in February 2024
Reviewed: February 18, 2024
Genequa
United States of AmericaN/a
The price and the staff was amazing
Stayed in February 2024
Reviewed: February 2, 2024
Kivell
CanadaNo breakfast but we had a full kitchen.
3 bedroom layout. Excellent floor plan
Stayed in January 2024
Reviewed: January 29, 2024
Savion
United States of AmericaNo breakfast and the elevator was dirty
There wasn’t no breakfast available
Stayed in January 2024
Reviewed: January 22, 2024
Dave
United States of AmericaCleaning could of been a little better but overall a very nice place
Everything was fresh and like new
Stayed in January 2024
Reviewed: January 2, 2024
Cb
United States of AmericaI saw a few roaches.
Love the location
Stayed in January 2024
Reviewed: November 29, 2023
Renee
United States of AmericaFloors (carpets) needes vacuumed and floor needed extra cleaning -- but after that it was perfect.
All in all this is a very good place to stay. I'm by myself and felt vert safe. I absolutely LOVE the washer/dryer in the room - they're huge, newer, and get clothes very clean. The room I stayed in could have been cleaned a little better- I brought in my vacume and wet mop and that made the room perfect. The shower was exceptionally clean!! Which was a huge bonus. I would absolutely stay here again - matter of fact, I extended my stay twice while here. All employees super super nice. It was a really nice stay.
Stayed in November 2023
Reviewed: November 20, 2023
Shequanta
United States of AmericaN/A
The room set up It felt like home
Stayed in November 2023
Reviewed: November 17, 2023
Shuna
United States of AmericaI was unaware that the $100 damage fee was supposed to be paid upfront. My understanding, at the time, was that it was already included in the total price. I now know what to look forward to, but it was well worth every penny.
I loved how clean the actual unit was..and that there was a washer and dryer included.
Stayed in October 2023
Reviewed: September 4, 2023
Davis
United States of AmericaN/A
It was quiet
Stayed in September 2023
Reviewed: July 30, 2023
Audra
United States of AmericaRoom was dusty and surfaces weren’t clean
Nice facility
Stayed in July 2023
Reviewed: July 20, 2023
Laura
United States of AmericaToo much marijuana being smoked on the property. Could smell it in the hall and outside most of the time.
Staff was so friendly and helpful especially Niki and Savannah! Clean and comfortable room. Great location.
Stayed in July 2023
Reviewed: July 13, 2023
Eartha
United States of AmericaThe bathtub
The cleanses
Stayed in July 2023
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