45 Waterside Drive, Hilton Head Island, SC 29928, United States of America
#21 of 262 hotels in Hilton Head Island
Guests' ChoiceBased on 188 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.7
Value for money
8.7
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Michael
United States of AmericaA Restaurante, a bar ,
No breakfast available at our location
Stayed in May 2024
Reviewed: May 31, 2024
Mary
United States of AmericaNot enough parking. Parking should be limited to 2 per unit.
Stayed in May 2024
Reviewed: May 30, 2024
Tellas
United States of AmericaWe cooked in our room for breakfast the location was great shopping was easy beach was great. No complaints at all.
Stayed in May 2024
Reviewed: May 28, 2024
Colin
CanadaNot being able to check in until 4 o’clock then having to check out at 10 am , that didn’t make any sense to me at all , they were knocking on my door at 9:55 but I can’t check in till 4 o’clock ???
Location for the golf tournament
Stayed in April 2024
Reviewed: May 27, 2024
Porchia
United States of AmericaIt’s time to replace the carpet and invest in a few upgrades
Clean rooms and friendly staff
Stayed in May 2024
Reviewed: May 27, 2024
Karen
United States of AmericaHousekeeping showed up an hour before checkout time.
Very clean & comfortable. Thoughtful amenities & plenty of towels.
Stayed in May 2024
Reviewed: May 25, 2024
Carol
CanadaThe beds are uncomfortable. Updated newer mattresses would be great. The condo furniture upholstery needs to be cleaned or updated to promote more cleanliness of the condo units. As well, the condo carpet should either be cleaned or replaced with suitable flooring to show that the hotel is seriously committed to a cleaner environment for guests.
The location was excellent. The staff extremely helpful and friendly. The condo view was scenic. The main pool is visually attractive with a waterfall within the pool area. The 2 bedroom, 2 bathroom condo provided ample well-designed space for a longer stay.
Stayed in May 2024
Reviewed: May 24, 2024
Carl
United States of AmericaThe shower floor was slippery. We suggest some safety handrails in the shower.
Close to walk to the beach and shopping. Great landscaping and trees.
Stayed in May 2024
Reviewed: May 23, 2024
Holly
United States of AmericaThe carpet smelled musty .
We loved the spacious condo with three bedrooms and we loved the pool and walking distance to many shops and restaurants.
Stayed in May 2024
Reviewed: May 21, 2024
Robert
United States of AmericaThe television had a couple of minor problems. Someone came out to help me fix it.
I had a one BR unit and it was very large and roomy. All of the paint, furniture and appliances seemed nearly new. The bathroom was large and included a jacuzzi tub. Covered parking was nice. Close enough to the beach to walk in about 12 minutes. Shopping and dining nearby.
Stayed in May 2024
Reviewed: May 20, 2024
Pamela
United States of AmericaThe unit was very spacious, clean and quiet. There were plenty of venues (restaurants, shops, etc) that were walkable. Easy access to the beach, as well as pools available if preferred. My husband and I really enjoyed our stay
Stayed in May 2024
Reviewed: May 20, 2024
Christy
United States of AmericaThe price was excellent, the location was very good and the condo was super nice and roomy.
Stayed in May 2024
Reviewed: May 15, 2024
Michelle
United States of AmericaNo gym
Be a consistant tendant every year at same value. My husband and I visit hiltonhead same week every year.
Stayed in May 2024
Reviewed: May 15, 2024
Hannah
United States of AmericaMy husband and I loved Waterside by Spinnaker Resorts! Our one bedroom was so spacious! The resort is in the perfect location for walking to the beach or to the Coligny Plaza. The amenities were amazing. Great pool area with ping pong, checkers, corn hole, and a hot tub. We loved the nature around the resort that makes you feel secluded even with being so close to shopping! We will definitely be coming back!
Stayed in May 2024
Reviewed: May 13, 2024
Geralyn
United States of AmericaNothing
Location and how clean it was.
Stayed in May 2024
Reviewed: May 12, 2024
Janina
GermanyThe AC didn't cool down the whole apartment. (We had to close the door to the bedroom for the nights as the ice machine makes ice cubes the whole time and the "clonk" from the falling ice irritated us). Minor issue...
We were very happy in our Waterside apartment. The rooms were big and clean, everything was in very good condition. We used the washing machine and drier and that worked very well. The pools are nice and clean. We walked to the beach from the resort and rented bikes in close vicinity to the resort. A supermarket is also close by.
Stayed in May 2024
Reviewed: May 10, 2024
Adrene
United States of AmericaNothing
Everything
Stayed in May 2024
Reviewed: May 8, 2024
Peggy
United States of AmericaWish the bedroom had not only the blinds but the pull down shade. To make the room a little darker. But other than that. Spectacular.
I liked the room. It was a 3 bedroom. We were in awww of the size and comfort. Wish Hilton head would cut trees down and have a little more oceanfront resorts.
Stayed in May 2024
Reviewed: May 7, 2024
Steven
United States of AmericaThat the beach was 2 blocks away.
There were so many activities to choose from. The had a very large pool. The beach was only 2 blocks away and the shops were only a block away
Stayed in May 2024
Reviewed: May 7, 2024
Keela
United States of AmericaStaff was friendly and informative. Resort was very clean. Will stay again.
Stayed in May 2024
Reviewed: May 2, 2024
Barb
United States of AmericaThe pillows were very flat, and not comfortable. The sheets were VERY noisy (?), and the bed moved a LOT.
Ree (Rae) at the front desk! I made an error on our departure date and she went above and beyond to help fix it!
Stayed in April 2024
Reviewed: April 30, 2024
Schreiber
United States of AmericaThe pool was cool, no hot tub at our complex. Resort has many buildings, spread apart, it was not a convenient set-up. We made 3 stops to check in. Reservation never said which building we would be in.
The rear deck facing a pond was wonderful for watching the birds, alligators & turtle. The condo was spacious & clean. The available bikes were very useful.
Stayed in April 2024
Reviewed: April 30, 2024
Edward
United States of AmericaLocation To Beach & Shopping . Clean & Friendly.
Stayed in April 2024
Reviewed: April 25, 2024
Brian
United States of AmericaGreat location to shops and beach
Stayed in April 2024
Santos, Brazil
Zlín, Czech Republic
Galera, Italy
Pionki, Poland
Pirovac, Croatia
Danang, Vietnam
Limassol, Cyprus
Tiberias, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content