4970 Avenida Encinas, Carlsbad, CA 92008, United States of America
#10 of 49 hotels in Carlsbad
Guests' ChoiceBased on 549 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.5
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
De
United States of AmericaSuper clean, loved the breakfast, pool, large rooms, all amenities, location!!
Stayed in May 2024
Reviewed: April 1, 2024
Michael
United States of AmericaNothing
Everything
Stayed in March 2024
Reviewed: March 22, 2024
Christina
United States of AmericaThe jacuzzi would turn on n off on its own in a 15mins process. It was weird.
Everything. The 2bdrm suite was good size. There is no door that separates the “living room” from the “bedroom” but allowed enough privacy where the tv in the other room didn’t keep me up. They allow dogs of all breeds and sizes. Great for us who love to travel with our dogs.
Stayed in March 2024
Reviewed: March 9, 2024
Jaspher
CanadaClean and updated.
Stayed in March 2024
Reviewed: March 7, 2024
Peter
CanadaLocation could be better.
It’s very clean, well run and the staff are very friendly & accommodating.
Stayed in March 2024
Reviewed: February 26, 2024
Holly
United States of AmericaThe train noise was disturbing, but didnt haopen very often
The hotel is clean and well taken care of, but a little dated. Certainly still a very plesant place to stay.
Stayed in February 2024
Reviewed: February 18, 2024
Clayton
United States of AmericaVery well designed, comfortable
Stayed in February 2024
Reviewed: February 16, 2024
Guilherme
Mexicogreat massive room, breakfast was good enough, very close to lots of restaurants.
Stayed in February 2024
Reviewed: February 2, 2024
Lisa
United States of AmericaThe staff at check in really lowered my experience even before setting foot into my room. They were not friendly, I was essentially bothering them from a personal phone call and looked like I was an inconvenience for them needing to be checked in.
It was nicely located and easy to find. Very close to everything needed.
Stayed in February 2024
Reviewed: January 3, 2024
Sheilah
United States of AmericaNothing
Great place to stay with kids specially near to legoland. Great idea of giving cookies and milk before bed time.
Stayed in January 2024
Reviewed: January 1, 2024
Hock
United States of AmericaThe bedsheet is not as clean for the folded bed
Front desk was helpful! Able to access to hot water for tea and for those with baby this will be a must have too
Stayed in December 2023
Reviewed: December 29, 2023
Anita
United States of Americavery busy breakfast room with many kids scurrying around, however staff was great at tidying and resupplying behind the chaos.
Comfortable bed and linens, nightime cookies, variety of items for breakfast, pretty Christmas decorations Polo restaurant next door Happy Hour convenient and good!
Stayed in December 2023
Reviewed: December 28, 2023
Veda
United States of AmericaWayyyy too much carpet deodorant in the lobby & halls. Gag! Had to wear a mask in all common areas. Thankfully, the powder was not used in the suites.
Clean, excellent breakfast service, friendly staff, comfortable bed & linens
Stayed in December 2023
Reviewed: December 19, 2023
Vanessa
United States of AmericaNothing that I didn’t like.
A very clean and quiet place in a great location. It felt as if we were in Hawaii or something! The hotel is beautiful and well kept. The staff was also very friendly and helpful. Couldn't have had a better experience. Based off other reviews I was a bit worried about the noise of the train and the Wifi issues but neither were an issue on our stay. We heard the train once the whole weekend and it was a quick pass through. And for the Wifi we were able to use it without an issue the whole weekend, actually worked well. Would definitely book again here!
Stayed in December 2023
Reviewed: December 10, 2023
Mirela
United States of AmericaEverything was just perfect!!!
Stayed in December 2023
Reviewed: December 3, 2023
Riley
United States of AmericaThe pillows were a little uncomfortable.
I love how quaint and clean everything is. The staff is incredibly helpful and nice.
Stayed in December 2023
Reviewed: December 2, 2023
Carol
United States of AmericaNo issues
Great location and amazing staff
Stayed in September 2023
Reviewed: November 16, 2023
Karen
United States of AmericaHotel was easy access to freeway, beach and stores but quiet, Comfortable beds, nice big room. Traveling solo I felt safe in the hotel and they were very nice and helpful,
Stayed in August 2023
Reviewed: October 24, 2023
Tristen
United States of Americaclose to the train which came every 2-3 hrs during the night
Very elegant, clean, beautiful rooms, delicious cookies in the evening, nice breakfast, awesome pool/spa area, very close to Legoland.
Stayed in October 2023
Reviewed: October 10, 2023
Catherine
United States of AmericaFriendly staff, clean comfortable rooms. Heated pool and hot tub. Great breakfast included with the stay. The have cookies and milk as a snack in the evenings.
Stayed in October 2023
Reviewed: October 8, 2023
Edward
United States of AmericaWifi was sub-par
Great staff, excellent value, prime location
Stayed in October 2023
Reviewed: October 2, 2023
Micaela
United States of AmericaGreat staff and place!
Stayed in September 2023
Reviewed: October 1, 2023
Peter
CanadaLocation could be better.
It’s clean & comfortable.
Stayed in September 2023
Reviewed: September 24, 2023
Maria
United States of AmericaNice, clean roomy, plenty of parking
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content