The floors were dirty in the room No hot water when showering

Breakfast was nice. Great swimming pool Big rooms

Stayed in May 2024

We did not speak English well and some people hung up the phone when we asked for information, they did not make an effort to make themselves understood,

Everything was fine, good place, good breakfast. It would not be bad to put a couple of parking spaces for bicycles.

Stayed in April 2024

Of course the property was near the airport, so it was loud. And the room was decent, but outside of it was notably, unkempt

The property was convenient for our travel itinerary.

Stayed in May 2024

The hotel is dated but has been maintained and room was exceptionally clean. There was a little mix-up with charges at check up but quickly resolved.

We arrived early and needed a place to change for graduation ceremony. They were most gracious in giving us our room early. Breakfast was good. Breakfast attendant went above and beyond. The king size was very comfortable. Desk staff were very friendly and welcoming. Location is perfect for whatever you are doing in Palm Beach.

Stayed in May 2024

Double billed security deposit but after speaking with front desk in the morning they quickly credited second billing

Close to interstate

Stayed in April 2024

All hot food in continental breakfast was cold or undercooked

Clean. Beds are comfortable.

Stayed in April 2024

Breakfast was excellent. Lots to choose from. The breakfast staff, especially Gigi, were very pleasant and always greeted me warmly every morning.

Stayed in April 2024

The lady doing check in was not friendly. Seemed distracted and was taking a personal phone call via her ear buds throughout our check in.

Older hotel that was very well maintained. Good value for the room. The cleaning staff were friendly.

Stayed in April 2024

Sink was always stopped up and didn’t drain well. Smoke alarm noisy.

Convenient and easy to get to. Very quiet and pleasant. Pool availability

Stayed in April 2024

A little sketchy and the pool was freezing For as much as I paid, it felt cheap

Ok. Location and shuttle service

Stayed in March 2024

Very comfortable beds (almost too many pillows, though). Employee greeted us nicely and switched the room to a two bed room withoit any problems. Breakfast is easy but everyone finds sth (waffles, bagles, english muffims, fruits, cereals, yoghurt, milk, coffee). Unfortunately everything comes in one-way cuttlery / containers / plates. But can recommend this place. Pool looked quite big and clean. We didnt use it

Stayed in April 2024

There was a murder suicide in the parking lot that happened just before I arrived. It was no parking for hotel guest as everything is blocked off with the police.

The breakfast attendant

Stayed in March 2024

Yes

Stayed in March 2024

Friendly staff and breakfast bar had the essentials

Good location for family activities

Stayed in March 2024

Elevators were having maintenance issues and it was inconvenient for us due to balance issues (we could not safely navigate stairs). Our first night was rough with an air conditioner that sounded like a jet coming through our room. The general manager had our A/C changed out the next morning as soon as he heard we had an issue. The second night, the A/C was great, no more problems. It is obvious the GM is working hard to bring this property up to par. The customer service is there.

Staff at this property is extraordinary. Breakfast attendant was wonderful with a constant smile on her face. General manager was exceptional and worked hard to make sure our issues were resolved with a smile on his face and customer satisfaction in his heart. Room attendant and maintenance were also excellent. The location of this property was perfect for us. Our feeling is you sometimes have to stay in a room to realize there is an issue. Unless a guest reports a problem, it doesn't get fixed. We felt no one reported the issue we reported because if they had, the GM would have taken care of it immediately. We greatly appreciate the kindness and concern showed to us by the staff at this property.

Stayed in March 2024

The pool area a bit small

The location

Stayed in March 2024

Elevator doors were too strong and bruised my arm when it closed on me.

Stayed in February 2024

price

Stayed in February 2024

Proximity to airport and car rental yard. Clean and comfortable bed.

Stayed in January 2024

Mattress to soft in the middle

Breakfast had variety

Stayed in December 2023

The hot continental breakfast was good. We enjoyed the variety of options. The staff were all friendly, kind, and accommodating. The bed & pillows were comfortable too. The sink's water pressure was good. The pool area is also relaxing. The location of the hotel is also very convenient as it is right by the airport but still a short drive away from the downtown area and Palm Beach.

Stayed in January 2024

Location

Nice curb appeal, clean , welcoming

Stayed in January 2024

The bathroom is a little small and the amenities Are not very good quality. The bottles are too small and they don't suffice For a shower for 1 peraon.

There was a very kind lady there her name was Angela I think, She was so warm and friendly and allowed me to check in early. They serve a very nice breakfast and have coffee available all day. I was there around christmas time and they had wonderful vibes down in the lobby. I enjoyed staying on the ground floor because you could just come out and lounge outside your room and get some fresh air. It was not noisy at all.

Stayed in December 2023

Noise from other guests late night outside room

Value. Great happy staff

Stayed in December 2023