2485 Metrocentre Boulevard, West Palm Beach, FL 33407, United States of America
#34 of 120 hotels in West Palm Beach
Guests' ChoiceBased on 452 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.6
Value for money
7.9
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Carlette
United States of AmericaBed was comfy Clean Parking good Room spacious
Stayed in April 2024
Reviewed: May 17, 2024
Patricia
United States of AmericaThe breakfast was ok, but most hotels like this one always
Stayed in May 2024
Reviewed: March 18, 2024
Duane
United States of AmericaI had to eat eggs EVERY day because there were no gluten free options.
Location was fine. Needed more tables.
Stayed in March 2024
Reviewed: March 18, 2024
Alex
United States of AmericaGreat location shopping and restaurants within 10 mins clean comfortable as well
Stayed in March 2024
Reviewed: March 14, 2024
Alan
United States of AmericaNothing
Very nice. Staff was very the helpfull
Stayed in March 2024
Reviewed: February 27, 2024
Cecil
United States of America👍🏻
The AC in my room was making load noise, the staff moved me to another room that was good.
Stayed in February 2024
Reviewed: February 25, 2024
William
AustraliaAccess card machine was broken when we arrived, staff had to let guests into their rooms. Was fixed the next day
Kind, professional and accommodating staff. Good breakfast spread. Location not ideal for a holiday, but great for a short stay.
Stayed in January 2024
Reviewed: February 3, 2024
Munir
TurkeyNewly refurbished
Stayed in January 2024
Reviewed: February 2, 2024
Anatolii
CanadaToo expensive for this location
Nice staff, good breakfast.
Stayed in February 2024
Reviewed: January 25, 2024
Mark
United States of AmericaWe never got a room key as their machine was broken and they were waiting for a new one. They always unlocked the door for us. The room safe was locked and we could not use it.
Comfortable and clean and my husband liked the breakfast. I just had coffee which was good.
Stayed in January 2024
Reviewed: January 22, 2024
Maria
United States of AmericaNothing really, I'm very pleased.
The staff was courteous and good listeners. The hotel in general and the room was spotless!! Breakfast was good!! We felt safe and secured in the hotel, enough parking space!!!! There were NO PET!! around thank God!!! As pets on carpets leave millions of germs, I'm glad I didn't see any pets in the dinning area, and I hope they don't allow pets in the dining/breakfast area because they are really unsanitary. I respect the owners want to be lick by their pets, etc etc, but its not respectful to others who had traumatic experiences with domestic pets.
Stayed in January 2024
Reviewed: January 18, 2024
Nancy
United States of AmericaThat the desk clerk told me they don’t have hair dryers in the rooms, so I then went out and spent $45 to buy one, only to come back and find one in the bathroom.
good breakfast
Stayed in January 2024
Reviewed: January 18, 2024
Scott
United States of AmericaSmell of the hotel was not pleasant
House keeping was good. Hotel smelled in common areas and in room
Stayed in January 2024
Reviewed: January 14, 2024
Mary
United States of AmericaWe tried to check in at 3pm but was told that the room wasn’t ready. We waited 45 more minutes and when we inquired about the room again, they said it had been ready the whole time. We were late to a wedding because of this
Stayed in January 2024
Reviewed: January 8, 2024
Amelia
United States of AmericaJust the bath tub needs an upgrade.other than that ..very wonderful stay
Great staff and very pleasant...the Manger was very helpful.
Stayed in January 2024
Reviewed: January 1, 2024
Riccardo
ItalyLots of plastic used for breakfast and in the room. Was hoping for a more environmentally conscious stay from such a big chain.
Great location, nice refurbished rooms and really friendly staff.
Stayed in December 2023
Reviewed: December 22, 2023
Prudence
United States of AmericaThey were very accommodating. They allowed me to check in earlier which permitted me to get to the event I was going to on time.
Stayed in December 2023
Reviewed: December 18, 2023
David
United States of AmericaThat it was clean and that they offer continental breakfast. Frantz the Manager was very nice to me and my fiancé when I told him a couple of people were making a lot of noise in the night and we didn’t get to sleep well he told us we could check out at 2pm instead of 11:00am I really appreciate his kindness, but we still had to leave early because we had work to go. Thanks again Frantz you’re a great Manager.
Stayed in December 2023
Reviewed: December 1, 2023
Gauravsharma
SwedenBreakfast could be better organized. Things are at different locations and was a bit hard to find around.
Great property, comfortable rooms and well furnished. Breakfast was quite good too. Our key cards stopped working and Bensley at the reception helped us out nicely.
Stayed in November 2023
Reviewed: November 13, 2023
Black
United States of AmericaThe white guy outside bothering me for convertsation
Great location Awesome bf.
Stayed in October 2023
Reviewed: October 31, 2023
Young
United States of AmericaWater pressure in the shower
Everything was nice
Stayed in October 2023
Reviewed: October 30, 2023
David
United States of AmericaThe staff was very nice and the property was vey clean.
Stayed in October 2023
Reviewed: October 18, 2023
Denice
United States of AmericaFront desk help was eating behind the wall and ignored us for a while
Location
Stayed in October 2023
Reviewed: August 29, 2023
Tamiko
United States of AmericaBathroom needs some painting and caulking. Toilet stool needs cover.
Clean
Stayed in August 2023
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