14100 Brookside Lane, Guerneville, CA 95446, United States of America
#9 of 16 hotels in Guerneville
Guests' ChoiceBased on 110 hotel reviews
7.9Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
7.9
Staff
8.9
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 29, 2024
Rulon
United States of AmericaGreat stay, room was a little small, but worth the value.
Stayed in April 2024
Reviewed: April 25, 2024
Yadira
United States of AmericaAbsolutely loved the location and the stunning view outside our window. The room was clean, and the bed was comfortable.
Stayed in March 2024
Reviewed: March 28, 2024
Tracy
United States of AmericaA couple little things in the room weren't working correctly, but it was minor and didn't make much of an impact on our stay.
Very welcoming and helpful front desk staff. Clean, spacious room. Pool area and patio off the room looked great, but it was raining so we didn't use. Very close proximity to town.
Stayed in March 2024
Reviewed: November 26, 2023
Clive
United KingdomGreat location. Extremely quiet and a lovely view over the vineyard to the woods beyond. We picked up our keys from a keybox as we arrived quite late, but the lady at checkout in the morning was very friendly and helpful, advising on a good coffee shop for breakfast and local places to visit.
Stayed in November 2023
Reviewed: September 12, 2023
Lee
United States of AmericaCould be updated
It’s a nice location with a view of a vineyard. Some rooms have better views than others. Some of the facilities are a little tired. They mentioned a “wine tasting patio” which I never saw! The pool is nice. The rooms are ok. Could be updated.
Stayed in September 2023
Reviewed: September 7, 2023
Kevin
United States of AmericaAll great
Comfortable room, helpful staff, pool available
Stayed in September 2023
Reviewed: August 1, 2023
Bonnie
United States of AmericaBeds were too high for 93 yr old..should have 1 high bed and 1 lower bed in consideration for elderly and small children...need handrail for steps from front porch to street ,slat in dividing sink area and bedroom is unnecessary and is tripping hazard to elderly
Big pool, porch out front, big room, quiet, trees
Stayed in July 2023
Reviewed: August 1, 2023
Carol
United States of AmericaNo smoke alarm in room.
Stayed in July 2023
Reviewed: July 24, 2023
Ronald
United States of AmericaEverything was suitable.
No breakfast was available
Stayed in June 2023
Reviewed: July 11, 2023
Zavala
United States of AmericaWe could have used help with our bags
The view was peaceful
Stayed in July 2023
Reviewed: July 4, 2023
Moshe
IsraelThe WiFi did not work properly the entire stay. The pool seemed outdated. The bed was uncomfortable.
The staff was kind and welcoming It is a walking distance from downtown area - easy access
Stayed in July 2023
Reviewed: May 26, 2023
Cathryn
United States of AmericaMore mirrors would be good
Frig did not work
Stayed in April 2023
Reviewed: May 1, 2023
Gertrudis
United States of AmericaThe only thing that might need change is to notify the customer at least 2 days in advance, not the same day that the room you booked is not ready but you can upgrade for extra $40.
Naviv was very nice, with great customer service, and made me and my family feel right at home. I will definitely book this place again in the near future. The rooms were clean!!
Stayed in April 2023
Reviewed: March 19, 2023
Jason
United States of AmericaThat I had to leave.
How quiet it was.
Stayed in March 2023
Reviewed: August 1, 2022
Kimberly
United States of AmericaOur room wasn’t very clean and had a musky smell. There was evidence of the bathroom, tub and bedding to indicate that cleaning is not being done efficiently. There was debris on the floor and hair in the bathroom hair on the bedding. I cleaned the tub with chlorox wipes, which were filthy. Very outdated furnishings and The refrigerator buzzed loudly all night. There was the biggest bug I have ever seen in my life outside the door. For almost $400 I expected much better accommodations.
The vineyard view was lovely and the location was great. Navid at the front desk was awesome and lobby was chic and charming. The room was spacious and the bed was comfortable.
Stayed in July 2022
Reviewed: July 11, 2022
Charles
United States of AmericaGood location, peaceful, nice view, nice amenities.
Stayed in July 2022
Reviewed: July 9, 2022
Barbara
United States of AmericaAdvertised as heated pool- water was cold and we couldn’t enjoy pool which was the main reason we chose to stay at West Sonoma inn and Spa
Size of room, spa services, location, and friendly staff
Stayed in July 2022
Reviewed: February 27, 2022
Theresa
United States of AmericaBed was really high to get on and off of, there was not fireplace or stove top as noted in booking. Heating did not go into kitchen area.
location was great, room clean and roomy price was good.
Stayed in February 2022
Reviewed: January 19, 2022
Marietta
BulgariaThe WiFi is hardly working inside the room.
Stayed in January 2022
Reviewed: August 11, 2021
Jennie
United States of AmericaNeeds a little TLC especially on the outside, the grounds area needs some attention, back patio furniture needs painting and fixing
Pool area, location to downtown to walk to restaurants and that our room had a separate kitchen area with doors to close off from the beds was great for our family
Stayed in August 2021
Reviewed: July 24, 2021
Gabriel
United States of AmericaThe private balcony was not what was in the photo for the room. Nor was the view. The value was not worth the price. A good place to crash comfortably. Service, cleanliness, comfort and location were fine.
Stayed in June 2021
Reviewed: July 4, 2021
Denise
United States of AmericaPrice, staff, size of room, decor
Stayed in June 2021
Reviewed: July 1, 2021
Lucy
United States of AmericaNothing I can think of !
Covid restrictions prevented breakfast and some of the community spaces. Having said that the property and room were excellent. Close to everything but quiet and private.
Stayed in June 2021
Reviewed: June 29, 2021
Kat
United States of AmericaVery loud in the mornings with people checking out and cleaning crew coming in. We stay Saturday to Monday and unfortunately many people checked out early Sunday morning so there was nonstop noise between guests checking out and cleaning crew coming in after them. Would have liked to have a quiet morning to sleep in but unfortunately this did not occur.
Location and room was very nice.
Stayed in June 2021
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