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  5. Reviews of West Sonoma Inn & Spa

Reviews of West Sonoma Inn & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14100 Brookside Lane, Guerneville, CA 95446, United States of America

#9 of 16 hotels in Guerneville

Guests' Choice

Review Score

Based on 110 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Great stay, room was a little small, but worth the value.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely loved the location and the stunning view outside our window. The room was clean, and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Wonderful, spacious spot to stay in Guerneville
    • Leisure trip
    • Group
    • King Room with Balcony
    • Stayed 2 nights

    A couple little things in the room weren't working correctly, but it was minor and didn't make much of an impact on our stay.

    Very welcoming and helpful front desk staff. Clean, spacious room. Pool area and patio off the room looked great, but it was raining so we didn't use. Very close proximity to town.

    Stayed in March 2024

  • Reviewed: November 26, 2023

    8.0
    A comfortable one night stay in a lovely location.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    Great location. Extremely quiet and a lovely view over the vineyard to the woods beyond. We picked up our keys from a keybox as we arrived quite late, but the lady at checkout in the morning was very friendly and helpful, advising on a good coffee shop for breakfast and local places to visit.

    Stayed in November 2023

  • Reviewed: September 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Could be updated

    It’s a nice location with a view of a vineyard. Some rooms have better views than others. Some of the facilities are a little tired. They mentioned a “wine tasting patio” which I never saw! The pool is nice. The rooms are ok. Could be updated.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    All great

    Comfortable room, helpful staff, pool available

    Stayed in September 2023

  • Reviewed: August 1, 2023

    8.0
    Needs consideration
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were too high for 93 yr old..should have 1 high bed and 1 lower bed in consideration for elderly and small children...need handrail for steps from front porch to street ,slat in dividing sink area and bedroom is unnecessary and is tripping hazard to elderly

    Big pool, porch out front, big room, quiet, trees

    Stayed in July 2023

  • Reviewed: August 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No smoke alarm in room.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    9.0
    Convenient to resturants and sites like Armstrong Woods and Ft. Ross on the coast.
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 2 nights

    Everything was suitable.

    No breakfast was available

    Stayed in June 2023

  • Reviewed: July 11, 2023

    7.0
    Great views, great location. Quiet atmosphere away from the party scene
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We could have used help with our bags

    The view was peaceful

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The WiFi did not work properly the entire stay. The pool seemed outdated. The bed was uncomfortable.

    The staff was kind and welcoming It is a walking distance from downtown area - easy access

    Stayed in July 2023

  • Reviewed: May 26, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    More mirrors would be good

    Frig did not work

    Stayed in April 2023

  • Reviewed: May 1, 2023

    9.0
    Friendly staff
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing that might need change is to notify the customer at least 2 days in advance, not the same day that the room you booked is not ready but you can upgrade for extra $40.

    Naviv was very nice, with great customer service, and made me and my family feel right at home. I will definitely book this place again in the near future. The rooms were clean!!

    Stayed in April 2023

  • Reviewed: March 19, 2023

    8.0
    Excellent
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 4 nights

    That I had to leave.

    How quiet it was.

    Stayed in March 2023

  • Reviewed: August 1, 2022

    7.0
    Nice Location but needs upgrades and deep cleaning!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Our room wasn’t very clean and had a musky smell. There was evidence of the bathroom, tub and bedding to indicate that cleaning is not being done efficiently. There was debris on the floor and hair in the bathroom hair on the bedding. I cleaned the tub with chlorox wipes, which were filthy. Very outdated furnishings and The refrigerator buzzed loudly all night. There was the biggest bug I have ever seen in my life outside the door. For almost $400 I expected much better accommodations.

    The vineyard view was lovely and the location was great. Navid at the front desk was awesome and lobby was chic and charming. The room was spacious and the bed was comfortable.

    Stayed in July 2022

  • Reviewed: July 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location, peaceful, nice view, nice amenities.

    Stayed in July 2022

  • Reviewed: July 9, 2022

    7.0
    Overall relaxing trip
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite
    • Stayed 3 nights

    Advertised as heated pool- water was cold and we couldn’t enjoy pool which was the main reason we chose to stay at West Sonoma inn and Spa

    Size of room, spa services, location, and friendly staff

    Stayed in July 2022

  • Reviewed: February 27, 2022

    8.0
    It all worked out, and was a good place to stay will be back again.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights

    Bed was really high to get on and off of, there was not fireplace or stove top as noted in booking. Heating did not go into kitchen area.

    location was great, room clean and roomy price was good.

    Stayed in February 2022

  • Reviewed: January 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The WiFi is hardly working inside the room.

    Stayed in January 2022

  • Reviewed: August 11, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs a little TLC especially on the outside, the grounds area needs some attention, back patio furniture needs painting and fixing

    Pool area, location to downtown to walk to restaurants and that our room had a separate kitchen area with doors to close off from the beds was great for our family

    Stayed in August 2021

  • Reviewed: July 24, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The private balcony was not what was in the photo for the room. Nor was the view. The value was not worth the price. A good place to crash comfortably. Service, cleanliness, comfort and location were fine.

    Stayed in June 2021

  • Reviewed: July 4, 2021

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price, staff, size of room, decor

    Stayed in June 2021

  • Reviewed: July 1, 2021

    8.0
    The pool is a real bonus
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing I can think of !

    Covid restrictions prevented breakfast and some of the community spaces. Having said that the property and room were excellent. Close to everything but quiet and private.

    Stayed in June 2021

  • Reviewed: June 29, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very loud in the mornings with people checking out and cleaning crew coming in. We stay Saturday to Monday and unfortunately many people checked out early Sunday morning so there was nonstop noise between guests checking out and cleaning crew coming in after them. Would have liked to have a quiet morning to sleep in but unfortunately this did not occur.

    Location and room was very nice.

    Stayed in June 2021

Showing 1 - 25

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